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4.5 out of 5

"Firstly direction on the web was wrong so acording to the web direction we went to the wrong point of the city. It must be correction. Hotel staffs we ... " More

By a verified traveller on Tue 30 Oct 2018

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Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£31* Per night/room 28 Oct - 29 Oct

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Twin Room (Guest)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy DoubleTree by Hilton Hotel Van's walkable location. During your stay, you'll be close to Fortress of Van. Features include free WiFi in public areas, free valet parking and a free round-trip airport shuttle. Built in 2016, this 5-star hotel has 100 rooms over 6 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served weekends for a fee
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the comfortable guestrooms and the breakfast
  • 10.7 mi (17.3 km) from Van State Theater and 10.8 mi (17.4 km) from Van Museum
  • Free airport shuttle service

DoubleTree by Hilton Hotel Van ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Van

Everyone (2)
4 out of 5
Firstly direction on the web was wrong so acording to the web direction we went to the wrong point of the city. It must be correction. Hotel staffs were helpful but two beds were not been together because of furnitures can be damaged. Swimming pool and other facilities were good enough. Restaurant was mean for dinner but inadequate for breakfast. It didn't seem to be like famous local breakfast and when you visit to Van it is is fairly normal that your expectation at the breakfast can be different from any other location.

Posted by on 30 Oct 2018

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5 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

3 Jun 2021 by ÖDÜL GÖRKEM ŞANLI

Değerli Misafirimiz, Konaklama deneyiminiz ile ilgili detayları bizimle paylaştığınız için teşekkür ederiz. Ürün ve hizmet kalitemizin seviyesini ve sınırlarını ölçmek, değerlendirmek ve geliştirmek adına sağladığınız bilgiler bizim için önem teşkil etmektedir. Otelimizin hizmet bütününün genel olarak beklentilerinizi karşıladığını görmekten büyük mutluluk duyduk. Gelecekteki konaklama deneyimlerinizde de memnuniyetinizi temin edebilmeyi ümit eder, teşekkür ederiz.

About the DoubleTree by Hilton Hotel Van

Location Ipekyolu Cad. Suphan Mah., Van, Van 65300

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

DoubleTree by Hilton Hotel Van offers its guests a kids' pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 9286 square feet (863 square metres) and includes conference rooms. A nightclub, a rooftop terrace, and spa services are also featured at the luxury DoubleTree by Hilton Hotel Van. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available. A complete renovation of DoubleTree by Hilton Hotel Van was completed in 2018. Smoking is allowed in designated areas at this 5-star Van hotel.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 9286 sq ft of conference space
  • 863 sq. m of conference space
  • Built in 2016
  • Nightclub
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

DoubleTree by Hilton Hotel Van offers 100 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and noon.

Esperanza Restaurant – This restaurant only serves breakfast.

Bar de Cielo – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Sangria Bar – On-site bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Boat tours on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Van

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Van
  • Rescate Hotel
  • Rescate Van
  • Doubletree By Hilton Van Van
  • DoubleTree by Hilton Hotel Van Van
  • DoubleTree by Hilton Hotel Van Hotel
  • DoubleTree by Hilton Hotel Van Hotel Van

You should know

  • DoubleTree by Hilton Hotel Van offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.