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Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
£198* Per night/room 17 Jan - 18 Jan

Villa

Bed Count 2 King Beds Maximum Occupancy 9 Max

Luxury Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Medina Palms, you're just a quick walk from Prawn Lake. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 2011, this 4.5-star hotel has 50 rooms on 1 floor. Each room includes amenities such as free WiFi and a kitchenette.

  • Air-conditioned rooms with kitchenettes, 3 bathrooms and balconies
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a kids' club and concierge services
  • On-site recreation includes a gym
  • Steps from Prawn Lake and 4 minutes on foot from Watamu Marine National Park
  • Train station pick-up, train station drop-off and shopping centre shuttle service available for a fee

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Medina Palms offers its guests 3 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1300 square feet (121 square metres) and includes conference rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Medina Palms. A shopping centre shuttle and a train station drop-off service are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Watamu hotel.

  • 1 building
  • 1 floor
  • 50 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 1300 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 2011
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Train station pick-up and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Medina Palms offers 50 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Beds feature Select Comfort mattresses. Accommodation at this 4.5-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 40-inch Flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • 3 bathrooms
  • Private balcony
  • Dining room
  • Sitting area
  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Medina Palms has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Safari nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Medina Palms

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Long-term renters welcome

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Grey water recycling system
  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Renewable energy source - solar
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Medina Palms Hotel
  • Medina Palms Watamu
  • Medina Palms Hotel Watamu

You should know

  • Medina Palms offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.