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 Zermatt •1 Room
 Zermatt • 1 Room
Book online or call 020 3788 4841 Phone Number

Resort Hotel Alex

4.5-star property
Bodmenstrasse 12, Zermatt, VS 020 3788 4841
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4.5 out of 5
Wonderful!
See all 22 ebookers Reviews

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Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£287* Per night/room 22 May - 23 May

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Resort Hotel Alex ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Resort Hotel Alex

Everyone (12) Couples (3) Family (4) Other (1)
5 out of 5

Posted by on 26 Nov 2023

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Comment from Hotel Management

16 Dec 2023 by Christina Perren

Lieber GastHerzlichen Dank für die hohe Punktezahl.Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben. Alles Gute

5 out of 5

Posted by on 16 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Christina Perren

Thank you, we are very happy that you have had a lovely time. Best regards Christina Perren HOTEL ALEX

5 out of 5

Posted by on 16 Apr 2024

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5 out of 5
Super freundliches Personal, gute Stimmung und das Spa war großartig

Posted by on 1 Oct 2022

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Comment from Hotel Management

3 Oct 2022 by Christina Perren

Liebe Frau FrancaMerci viel Mal für den tollen Kommentar. Es freut uns ganz besonders, dass Sie sich rundum wohlgefühlt haben.Hoffentlich auf ein ander Mal

4 out of 5

Posted by on 21 Sep 2022

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4 out of 5
Soweit Ok

Posted by , from Brig on 24 Apr 2022

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Comment from Hotel Management

6 May 2022 by Christina Perren

Guten Tag lieber Gast Danke für den guten Kommentar. Wir haben uns über Ihren Besuch sehr gefreut. Alles Gute und beste Grüsse

5 out of 5

Posted by on 5 Feb 2022

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5 out of 5
Zum zweiten Mal Gast im Alex. Äusserst aufmerksames Personal. Sehr sauber. Tolles Frühstück. Zimmer war am Anreisetag bereits um 12.00 Uhr bezugsbereit. Ein zusätzlicher Skitag am Abreisetag war ganz locker möglich. Preis und Leistung stimmen sehr gut überein. Das Hotel behält im einen rustikalen warmen Charme, ohne altmodisch oder abgewohnt zu wirken. Preis und Leistung stimmen für die Lage und den Ort absolut überein. Komme gerne wieder!

Posted by on 5 Feb 2022

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Comment from Hotel Management

5 Feb 2022 by Christina Perren & Team

Liebe Ursina Herzlichen Dank für den lieben Kommentar. Es freut uns sehr, dass Sie eine schöne Zeit bei uns verbringen konnten. Hoffentlich auf bald und alles Liebe und Gute

5 out of 5
Superbe

Posted by on 2 Oct 2021

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5 out of 5

Posted by on 24 Aug 2021

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About the Resort Hotel Alex

Location Bodmenstrasse 12, Zermatt, VS 3920

Property Features

  • Buffet breakfast (free)
  • Deli
  • Conference rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An indoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Racquetball/squash on site
  • Ice skating nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Zermatt is in a car-free zone and can be reached only by train.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Resort Hotel Alex

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11 PM
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Alex Zermatt
  • Hotel Alex
  • Hotel Alex Zermatt
  • Resort Hotel Alex Zermatt
  • Alex Hotel Zermatt
  • Resort Hotel Alex
  • Resort Hotel Alex Hotel
  • Resort Hotel Alex Zermatt
  • Resort Hotel Alex Hotel Zermatt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.