"This place was amazing overall. Clean, food was great, staff was great and friendly. But nothing ia perfect. I was never told i had credit for the spa and i was never given the champagne offered. And I went there for my birthday. The front desk never told me this until i came to check the receipt ..."

"Busy hotel/casino. Only complaint I have is that the line to check in was long (although got checked in within an hour of arriving, which was around 4pm on a Friday). Rooms were reasonably clean (although one person in our group had a room that smelled like smoke). Many rooms are joining rooms so ..."

"Lots of activities for kids"

"Wonderful service, beautiful beach and a variety of restaurants. All the restaurants are great and the buffet is the best I’ve had. Personal attention from the staff is standard for Excellence properties, but Finest Playa Mujeres went above and beyond!"

"This hotel was great I had all inclusive vip stay . The staff were very kind and helpful also have activities included with food . The cleaners did great the place smells good I enjoyed my stay ."

"Overall a good stay, but the housekeep did not replenish the shampoo or soap on our second night."

"Everything was great ! Amazing staff ! Location absolutely beautiful! Would deff recommended to anyway looking for a place to stay in punta canta"

"Our stay was great as far as the room, very well distributed, we were all able to sleep comfortably. The only downside was that we wish we would’ve known before booking that the water park is out of service until further notice. But the hotel and the service was great!"

"I like the pool area."

"Great place to stay, price is excellent, pools were great, lots of parking. Would recommend and stay again."