2 Mar 2021 by Aya Helmy
Dear Valuable Guest, Thank you for choosing the Hilton Alexandria Green Plaza and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again in our hotel in the near future. Kind regards Aya Helmy Quality Control Manager
Hilton Alexandria Green Plaza offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a spa tub. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. A fitness centre, a sauna, and spa services are also featured at the luxury Hilton Alexandria Green Plaza. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Alexandria hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Hilton Alexandria Green Plaza offers 314 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to lanais. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Alexandria hotel provides wireless Internet access for a surcharge. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hilton Alexandria Green Plaza has 4 restaurants serving breakfast, lunch and dinner.
Abu Kir Restaurant – This restaurant specialises in international cuisine. A children's menu is available. Open daily.
Nefertiti Lobby Lounge – This lobby lounge specialises in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Aqua Blue Pool Bar – This poolside bar specialises in international cuisine and only serves lunch. A children's menu is available. Open selected days.
Ginger Asian Restaurant – This theme restaurant specialises in Asian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Premedion Spa & Fitness has 3 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.