Skip to main content
Beginning of main content

"the staff were very attentive through out the hotel " More

By a verified traveller on Mon 17 Feb 2020

Enter dates to see availability

Select your room to view prices

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£63* Per night/room 6 Jun - 7 Jun

Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the public transport around Hotel Maya. During your stay, you're just a quick walk from Plaza Mar 2 Shopping Centre. A restaurant, a fitness centre and a poolside bar are available. This 3-star hotel has 194 rooms over 11 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, minibars and room service (during limited hours)
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre and mini golf
  • Guests speak favourably about the proximity to public transport and the pool
  • Within a 15-minute walk of Postiguet Beach and Castle of Santa Barbara
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Maya ratings based on 28 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Maya

Everyone (24) Couples (2) Family (2)
4 out of 5
the staff were very attentive through out the hotel

Posted by on 17 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

22 Feb 2020 by JC

Hello Thank you very much for your kind comments. We hope you enjoy your stay with us and to see you again soon. Regards, Hotel Maya Alicante

5 out of 5
Location location location great big room 3 minutes to airport bus

Posted by on 19 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

25 Oct 2019 by JM

Thanks for your comments and score. We hope to see you again. Best regards.

4 out of 5
close to the castle, nice food - good variety and fresh, great inside decor (based on communal areas and 10th floor)

Posted by on 3 Jan 2019

Was this review helpful to you?
5 out of 5
Nice hotel close to the beach, port and tram stop. Also,c6 airport bus.

Posted by , from Birmingham uk on 17 Dec 2018

Was this review helpful to you?
4 out of 5
Nice hotel very convenient to beach/city. Would recommend.

Posted by , from United Kingdom on 9 Nov 2018

Was this review helpful to you?
3 out of 5

Lovely hotel, very poor half board option

The hotel was in a fabulous, central position. The staff were very friendly and welcoming and the rooms were very nice. The one thing that really let the hotel down was the food. It was pretty much inedible, always cold and with a very limited variety of food. I would possible stay there again but only on a room only basis. It's such a shame as every other aspect of the hotel was good.

Posted by , from Norhamptonshire on 11 Feb 2018

Was this review helpful to you?
4 out of 5

Would stay again

Good hotel very near the tram station and also the bus stop for the C6 bus from the airport. About 5 mins walk to the beach and about 15 mins to city. Very big room with free wi fi. Safe and kettle are free with a refundable deposit.

Posted by , from Liverpool on 11 Dec 2017

Was this review helpful to you?
4 out of 5

Nice hotel in a convenient location

Cons: Only criticism you might level is that the walls are quite thin. If you're a light sleeper perhaps that could bother you.
The Maya is located two minutes from Marq-Castillo tram station which is served by all four lines so there is a tram going into the centre, one stop away, every few minutes if you don't fancy the fifteen minute walk downhill into town. Going out of town, trams easily allow you to visit San Juan, Benidorm etc. Alternative to going into town a ten minute stroll north east takes you past the archeological museum into a bustling little suburb of cafes and bars (e.g. Plaza Manila) where I had morning pastries. Staff are friendly and helpful and the hotel is clean and comfortable. I didn't eat there as I much prefer grazing in the tapas bars and cafes so can't comment on the food.

Posted by , from Scotland on 3 Apr 2017

Was this review helpful to you?
3 out of 5

Posted by on 10 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

22 Aug 2019 by JM

Thanks to take time to score us. It help us to improve our services. Best regards,

4 out of 5
Sijainti, oma allas ja monipuolinen allas plussaa.

Posted by on 26 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

5 Aug 2019 by JM

Dear Sir/Mme, Thank you for your comments. It is a pleasure to know that our clients have had a good stay with us. This encourages other clients to come and meet us Sincerely,

Renovations + Closures

This property is closed from 8 November 2020 to 28 March 2021 (dates subject to change).

Property Features

Hotel Maya offers its guests a seasonal outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. You'll find a business centre on site. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Maya. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Alicante hotel.

  • 1 building
  • 194 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zaragoza (ZAZ) (471.7 km / 293.1 mi)
  • Train station: Alicante (YJE-Alicante Train Station) (2.5 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Maya offers 194 forms of accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers. This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Miniature golf on site
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 21.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 per person (approximately)
  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 21.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Maya Alicante
  • Maya Alicante
  • Hotel Maya Hotel
  • Hotel Maya Alicante
  • Hotel Maya Hotel Alicante

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://www.ebookers.com/Alicante-Hotels-Hotel-Maya.h1506200-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Alicante-Hotels-Hotel-Maya.h1506200-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Alicante-Hotels-Hotel-Maya.h1506200-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.