Lovely old building, fantastic gardens and settings but needs some proper maintenance and tlc. Lacks that 5 star quality due to some basic staff training issues/management issues.
The hotel has a great location and is of really good standard. Clean fresh comfortable rooms. The food is tasty BUT the service is very slow. We were there on a Saturday night. There were lots of waiting staff. They were all very young and appeared to lack supervision or direction. We waited a long ...
I imagined continental breakfast to be ham, cheese and fresh rolls served in a dining room. Instead a small basket with longlife pain au chocolate, banana, cereal bar, tine orange juice carton was placed on the windowsill above the warm radiator.
Friendly staff who made you feel very welcome. Considering availability, it would have been nice to have had a view rather than the car park!
Situated in Bangor, this hotel is 0.5 mi (0.8 km) from Bangor University, and within 3 mi (5 km) of Menai Bridge and Penrhyn Castle. Bangor Station is 8 minutes by foot.
Do not book with them, terrible communication, if you can get hold of them once booked you will be lucky. If you do get in touch, don't expect anything but terrible customer service. Even the website doesn't work
Situated in Bangor, this hotel is close to Bangor University, Plas Cadnant Hidden Gardens and Menai Bridge. Also nearby are Penrhyn Castle and St Tysilio's Church.
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