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Clayton Hotel Belfast

4-star property
22-26 Ormeau Avenue, Belfast, Northern Ireland 020 3788 4841
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3.8 out of 5
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See all 17 ebookers Reviews

"We had a fantastic mid week experience, Filip at front desk was super helpful and provided excellent tips about tours and what to see locally. The roo ... " More

By a verified traveller on Sat 08 Jan 2022

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Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£105* Per night/room 9 Jun - 10 Jun

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double with Single

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Clayton Hotel Belfast's good location gets good marks from our customers. During your stay, you're just a quick walk from Ulster Hall. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall

Clayton Hotel Belfast ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clayton Hotel Belfast

Everyone (14) Couples (1) Family (1) Other (1)
1 out of 5
Like a play ground outside the corridor ! Very noisy ( 3.30am you can hear people talking outside your room, ) Why’s 4 stars hotel No refrigerator in room? Never stayed there again!

Posted by on 9 Aug 2022

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5 out of 5
We had a fantastic mid week experience, Filip at front desk was super helpful and provided excellent tips about tours and what to see locally. The room was everything we needed for our stay, great amenities, lovely breakfast with plenty of cold and hot options. The pool and sauna was great, only thing missing was the steam room which was closed for maintenance. Should we return to Belfast, we would definitely book at the Clayton again and would recommend to anyone as well. It has a great location to majority of the city walking wise and parking is at the back of the hotel, with under a 1 min walk to the front doors. This hotel would be great for any type of stayer, business, holiday makers or general one night stays.

Posted by on 8 Jan 2022

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Comment from Hotel Management

21 Jan 2022 by Susan

Thank you, Filip is delighted you got his name right too :)

4 out of 5
Stayed for 2x nights at clayton in Belfast. This is my first ever stay at Clayton as I have a membership with others. The reason I stayed here: location, facilities (swimming pool is a must for me) and price. Pros: really good location, swimming pool, sauna and steam and gym were nice but the swimming pool area (mainly showers room) was really dirty and outdated. Also the water was very chlorinated, more than usual because after finishing swimming my eyes were hurting and itchy and you could smell it as well. Bed was comfy and the room was nice and quiet. The most important was really the staffs that I found really nice and friendly and listen to any concern and will help to resolve any issue  WiFi was fast. Cons: a bit outdated. Cleaning the room was not good enough although I stayed for 2x nights. It did not bother me much but just for comparison with others. Breakfast: average but delicious. I missed some of breakfast elements but not big deal as there was really enough stuff to choose from. Food at resturant I found more expensive than usual with limited choices. So I ate outside. I really enjoyed my stay here and will consider coming back next time and would recommend

Posted by on 13 Mar 2020

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4 out of 5

Posted by on 24 Feb 2020

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1 out of 5
Two lights was not working in the room. It was very dark. My room was no heating for one night. The duty manager promised to change for another room for me or putting heater in my room. But his words never came true, I had to use two blankets with wearing my hat to sleep on bed. The house keeping staff was very late to clean my room, sometimes at 5pm during my stay.

Posted by on 9 Dec 2019

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4 out of 5

Posted by on 16 Nov 2019

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2 out of 5
We had booked a ‘suite room ‘ on the 7 th floor. However, due to a constant humming sound ..??? I hardly slept, at what point I had to sleep on the floor ... This is what I expect from a hotel which I have stayed at on many occasions. I had a long drive the next day. I have been offered a refund of £50... which although we paid most of our bill in cash could not be refunded as we booked through yourselves. Very disappointed.

Posted by on 15 Aug 2019

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5 out of 5

Posted by on 5 Aug 2019

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5 out of 5
Enjoyed our stay here, very comfortable and clean room, good breakfast and very friendly staff. Only a few minutes walk to the city centre.

Posted by on 9 Jan 2019

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4 out of 5
Good hotel and very close to resturants, bars, shopping etc. Location excellent

Posted by on 7 Jan 2019

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About the Clayton Hotel Belfast

Location 22-26 Ormeau Avenue, Belfast, Northern Ireland BT2 8HS

Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Full-service spa

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Clayton Hotel Belfast. This 4-star Belfast hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 9 levels
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Botanic Station (0.7 km / 0.4 mi)

Room Amenities

Clayton Hotel Belfast offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve access to the heated pool

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Heated pool access (reservations required)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 to 15 for adults and from GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clayton Hotel Belfast Hotel
  • Clayton Hotel Belfast Belfast
  • Holiday Inn Hotel Belfast
  • Clayton Hotel Belfast
  • Clayton Belfast
  • Clayton Hotel Belfast Hotel Belfast

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from Tourism NI.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.