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4.3 out of 5

"Cleaners do not cleam rooms properly they are dusty , dirty floors and hairs everywhere. " More

By a verified traveller on Thu 02 Jan 2020

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Double Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£141* Per night/room 25 Jun - 26 Jun

Double Room Single Use, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Junior Suite, Terrace, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, Terrace, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, Terrace, Sea View (3 Adults)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Hotel Alay Puerto Marina - Adults Only Recommended gets good marks from our customers. During your stay, you're just a quick walk from La Carihuela. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the helpful staff
  • Within a 10-minute walk of La Carihuela and Benalmadena Marina
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Alay Puerto Marina - Adults Only Recommended ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Alay Puerto Marina - Adults Only Recommended

Everyone (7) Couples (11) Family (4)
5 out of 5

Posted by on 18 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Reception Desk

Dear Guest, We would like to thank you for taking the time to review the Hotel and we are delighted to learn that you had a pleasant stay. We look forward to welcome you back, Best regards

3 out of 5
Cleaners do not cleam rooms properly they are dusty , dirty floors and hairs everywhere.

Posted by on 2 Jan 2020

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Comment from Hotel Management

18 Jan 2020 by Reception Desk

Dear Customer, Thanks for spending your time to put your feedback. For Hotel Alay the first thing is the satisfaction of our customers. We appreciate your comment and will study all the facts you tell. We feel we have not exceeded your expectations. Hope we will see you again in Hotel Alay. Best Regards Hotel ALAY

4 out of 5
The location is excellent. Rooftop pool lovely. Staff are fantastic - so friendly and helpful

Posted by on 22 Oct 2019

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4 out of 5
The room did smell of smoke when I arrived. Also the lobby candela gave off a strange smell not to my liking

Posted by on 19 Oct 2019

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5 out of 5
Everything was perfect, except for one morning at breakfast. There was no bread for toast, ask the girl with trolly she was doing the fruit had bread under on trolly. She said one moment, did fruit chatted to someone then went off with trolly and just left me standing there. I then ask a young man, he went off and came back with rolls. So I felt so mad standing there for about 15 mins breakfast was cold, so I just walked away. I was so upset because everything at the hotel was so wonderful. Kind regards, Rita Shelbourne.

Posted by on 21 Aug 2019

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5 out of 5
Very clean hotel friendly staff great breakfast. Proximity to Marina.

Posted by on 22 Jun 2019

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Comment from Hotel Management

25 Jun 2019 by Pablo Merino

Dear customer, thank you very much for your review. We appreciate your opinion and we are really happy to read that you enjoyed your holidays with us.

5 out of 5
The Hotel was in brilliant location, walking distance to everything. We paid extra for a sea view which is well worth the money as the rooms on bottom floors are darker. Waking up and standing on balcony looking at the sea is a fabulous start to the day!

Posted by on 16 May 2019

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Comment from Hotel Management

18 Jun 2019 by Pablo Merino

Thank you for your opinion. We work everyday to make you feel happy during your time in the hotel, so it makes as so glad to read that our guests are enjoying their holidays here. We really hope to see you soon back in our hotel.

4 out of 5
Nice and silence hotel!

Posted by on 25 Nov 2023

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Comment from Hotel Management

29 Nov 2023 by Monica

Thank you for your positive feedback! We're delighted to hear that you enjoyed the tranquility of our hotel. Providing a peaceful and pleasant environment for our guests is one of our top priorities.If there's anything specific you loved about your stay or if you have any suggestions for how we can make your experience even better in the future, please feel free to let us know. We appreciate your input, and it helps us continue to provide excellent service.We hope to welcome you back to our hotel in the future. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing our hotel, and we look forward to serving you again in the future!

4 out of 5
Location was good, everything ( beach, restaurants and shops ) reach by walk. Pool area and breakfast very good. Rooms ok, miss kettle and proper mugs or glas. Now only paper mugs

Posted by on 19 Sep 2023

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Comment from Hotel Management

5 Oct 2023 by Monica

Thank you for your feedback! I'm glad to hear that you found the location convenient, with easy access to the beach, restaurants, and shops. It's also great to know that you enjoyed the pool area and breakfast. Regarding the rooms, I apologize for any inconvenience caused by the lack of a kettle and proper mugs or glasses. Your feedback is valued, and I will pass it along to the appropriate department for consideration.

4 out of 5
Hyvä aamupala, perussiisti huone, jossa loistava ilmastointi. Mukava henkilökunta. Sijainti oli hyvä, lähellä rantaa ja ruokapaikkoja. Viihtyisät uima-allasalueet.

Posted by on 18 Aug 2023

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Comment from Hotel Management

18 Aug 2023 by Monica

HYVÄ ASIAKASHei! Kiitos viestistäsi. Olen iloinen kuulla, että sinulla oli hyvä aamiainen ja puhdas perushuone, jossa on erinomainen ilmastointi. Ystävällinen henkilökuntamme arvostaa arvostustasi. Hienoa, että sijainti oli hyvä, lähellä rantaa ja ruokapaikkoja. Viihtyisät allasalueet ovat aina plussaa! Jos sinulla on kysyttävää tai tarvitset apua, älä epäröi ottaa yhteyttä. Olemme täällä palvellaksemme sinua parhaamme mukaan. Toivomme näkevämme sinut taas pian!MonicaVastaanottoosasto

About the Hotel Alay - Adults Only Recommended

Location Avenida Alay, 5, Benalmádena, Malaga 29630

Property Features

Hotel Alay Puerto Marina - Adults Only Recommended offers its guests 3 outdoor swimming pools, 2 hot tubs, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Alay Puerto Marina - Adults Only Recommended. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Alay Puerto Marina - Adults Only Recommended was completed in March 2019. This Art Deco Benalmádena hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • Built in 1967
  • Deli
  • Beach lounge chairs
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: El Pinillo Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Alay Puerto Marina - Adults Only Recommended offers 250 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.

Hotel Alay Puerto Marina - Adults Only Recommended has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts major credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 16
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Uncovered self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alay Benalmadena
  • Alay Hotel
  • Alay Hotel Benalmadena
  • Hotel Alay
  • Hotel Alay Benalmadena
  • Hotel Alay Benalmadena
  • Alay Benalmadena
  • Hotel Hotel Alay Benalmadena
  • Benalmadena Hotel Alay Hotel
  • Hotel Hotel Alay
  • Alay Hotel
  • Alay

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.