"The staff was amazing. When I was cold they sent me a heater straightaway There is nothing I did not like. Will come again " More
4 Apr 2023 by Hilton London Kensington
Dear Paul,Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Kind Regards,
19 Feb 2020 by Team Kensington
Thank you for taking the time out to share your feedback. It has been shared with the team here. Kind Regards , Team Kensington
5 Aug 2019 by Patricia
Thank you for sharing your review following your recent stay. We review our food menu on a regular basics and will bear in mind your feedback. We hope to welcome you back soon. Kind Regards,Patricia Mahon, General Manager
17 Jan 2019 by Team Kensington
Thank you for your recent stay and for taking the time to share your experience with us. Kind Regards Team Kensington
3 Nov 2022 by Team Kensington
Dear Emilia,Thank you for your review we will take your comments on board, we hope to have the pleasure to take care of you again. Please do let our team in reception for any help in your room and we will happily accommodate you.Kind Regards
27 Apr 2022 by Patricia
Kimmo Thank you for taking time to post your review, we are all delighted that overall you enjoyed your stay. We look forward to taking care of you on future visits. Kind Regards Patricia Mahon General Manager
19 Nov 2019 by Team Kensington
Thank you for your recent stay and for taking the time to share your experience with us. Your review has been shared with the team here. Kind Regards Team Kensington
4 Oct 2019 by Patricia
Thank you for your review, good to read that you enjoyed your stay. Do let us know if we can help you regarding your shirt. Kind Regards Patricia
3 Oct 2019 by Patricia
Thank you for taking time to post your review, we are all delighted that overall you enjoyed your stay. I have thanked all the team for taking care of you. We look forward to taking care of you on future visits. Kind Regards Patricia Mahon General Manager
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.