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"Hotel booked for an overnight stay on a theatre trip. Two of our party needed disabled access. Their room couldn't have been better and all the staff ... " More

By a verified traveller on Mon 07 May 2018

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Hotel Description

Our customers tell us that they enjoy the sightseeing around Hilton London Kensington. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 1973, this 4-star hotel has 601 rooms over 7 floors. All rooms offer LCD TVs and fridges.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and fridges
  • Free WiFi in some public areas
  • Enjoy British cuisine while dining at Westeleven Restaurant
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the room service and restaurant
  • 12 minutes by foot from Westfield London Shopping Centre and a 2-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)

Twin Hilton Guest Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£85* Per night/room 27 Oct - 28 Oct

Executive Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hilton London Kensington ratings based on 26 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton London Kensington

Everyone (14) Couples (8) Business (1) Family (1) Friends (2)
4 out of 5
We were happy with the property but would have preferred a wider food menu in the bar.

Posted by on 30 Jul 2019

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Comment from Hotel Management

5 Aug 2019 by Patricia

Thank you for sharing your review following your recent stay. We review our food menu on a regular basics and will bear in mind your feedback. We hope to welcome you back soon. Kind Regards,Patricia Mahon, General Manager

5 out of 5
Great customer service and location. The breakfast was one of the best and the room very nice.

Posted by on 14 Jan 2019

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Comment from Hotel Management

17 Jan 2019 by Team Kensington

Thank you for your recent stay and for taking the time to share your experience with us. Kind Regards Team Kensington

4 out of 5
Hotel was clean and staff very friendly, it was a very busy hotel and the breakfast area was very busy, although it was staffed very well.

Posted by , from Liverpool on 15 Aug 2018

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5 out of 5
Hotel booked for an overnight stay on a theatre trip. Two of our party needed disabled access. Their room couldn't have been better and all the staff were really helpful.

Posted by , from Somerset on 7 May 2018

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4 out of 5

Great hotel and well worth a visit

Helpful staff, great breakfast, well situated, lovely rooms

Posted by , from devon on 22 Jan 2018

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Comment from Hotel Management

16 Feb 2018 by gerfoster

Lauren, thank you for your recent stay and for taking the time to share your experience with us. Kind Regards Simon Shaw Director of Operations

1 out of 5

Broken door, 26 degree in room, tiny room,

See above and then when allocated new room...unable to get in because nobody changed it on the system! We thought somebody else was in our room with the luggage....they had to send porter up to check

Posted by on 11 Jul 2017

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5 out of 5

Westfield centre Great location close to Westfield

Pros: Comfortable beds great location
Cons: Needs a bit of tlc
Had a great time in a very central location .. Westfield centre amazing every shop in the world and every restaurant you could want ..

Posted by on 3 Apr 2017

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5 out of 5

Nice hotel close to Westfield

Easy access to city centre - five min walk to Westfield and nearest tube

Posted by on 20 Feb 2017

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Comment from Hotel Management

25 Mar 2017 by The Kensington Team

Thank you for your recent stay and for taking the time to share your experience with us. I am pleased to hear you had a satisfactory stay and look forward to welcoming you back soon.

3 out of 5

Disappointing spend

Pros: Comfy bed
Cons: The light underneath the door and the bright light from the air con system
Location: London, Kensington.
For how much i paid for the room i was a bit disappointed. Got there and the staff were friendly but they failed to inform us of where our room was or what floor it was on, or even the direction we need to head in to get to the room (basic hotel service i thought from previous experience). Luckily someone in the lift told us where we needed to be. Got to the room and there were BOGEYS on the headboard! Not impressed and had to clean them off myself before going to sleep. General overview of the room... door lets alot of light underneath so the room was quite light, including the bright glow from the air con system so didnt get alot of sleep (but i like the room to be dark when i go to sleep) Rust & dust in the bathroom an old ripped shower curtain. BUT the bed, duvet & pillows are extremely comfortable. Such a shame but wont be booking there again.

Posted by on 11 Sep 2016

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4 out of 5

Average hotel

Does the job for a central London hotel. Parking a bit tight for a big car, low cars probably wouldn't recommend because if steep slope. No free wifi. Okay.

Posted by on 9 Aug 2016

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Property Features

Hilton London Kensington offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 601 guestrooms or units
  • 7 levels
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (21.8 km / 13.6 mi)
  • Train station: London Shepherd's Bush Station (1.4 km / 0.9 mi)
  • Metro station: Shepherd's Bush Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Kensington offers 601 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Beds feature down comforters and premium bedding. LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Hilton London Kensington has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 35 per accommodation, plus a deposit of GBP 50.00 per stay
  • Maximum 2 per room (weight limit: 75 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 19.95 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 15 (rates may vary)
  • Self-parking fee: GBP 35.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 35 per accommodation

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel London Kensington
  • Hilton London Kensington
  • London Kensington Hilton
  • Hilton Kensington
  • Hilton London Kensington England
  • Hilton London Kensington Hotel London
  • London Hilton
  • Hilton London Kensington Hotel
  • Hilton London Kensington Hotel
  • Hilton London Kensington London
  • Hilton London Kensington Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.