"Perfect for an overnight stay in the hub of everything in Piccadilly Circus. " More
6 Jun 2024 by Customer Care Team
Hello Karen, thank you for your positive feedback! We're delighted to hear that you found our location perfect for an overnight stay in the heart of Piccadilly Circus. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back soon!Be well...Zedwell,Guest Experience TeamZedwell Family
23 Nov 2021 by Zedwell Team
Hi, Thank you so much for stay at Zedwell hotel. We're really glad to read that you enjoyed your stay.
23 Nov 2021 by Zedwell Team
Hi, Thank you so much for stay at Zedwell hotel. We're really glad to read that you enjoyed your stay.
23 Nov 2021 by Zedwell Team
Hi, We would like to apologize for your recent experience. We are sorry to hear of your less than satisfactory experience with Zedwell hotel and hope you will accept our sincerest apologies.
26 Jul 2024 by Customer Care Team
Hello Maximilian,Thank you for sharing your feedback. Weâre pleased to hear that you enjoyed our location in the heart of London.We apologize for the issues you experienced with the shower, sink, and creaking doors. Your comments are valuable, and we will address these maintenance concerns to improve the overall guest experience. We also appreciate your feedback on the hairdryer rental and shower cap availability; we will review these aspects to ensure they align with our guestsâ needs.Thank you for your insights, and we hope to have the opportunity to provide a more seamless stay in the future.Be well...Zedwell,Guest Experience TeamZedwell Family
2 Jul 2024 by Customer Care Team
Hello Markus, thank you for sharing your feedback about your recent stay. We're glad that you found our location convenient for exploring Piccadilly Circus and Leicester Square. However, we apologise for the discomfort you experienced with the beds and the lack of daylight and room amenities. Your comments about cleanliness and service are concerning, and we take them seriously. Please rest assured that we are actively working to address these issues to improve our guests' experiences. We appreciate your insights as they help us to enhance our services. If there's anything else you'd like to share or if there's anything we can do to make amends, please reach out to us directly. We hope to have the opportunity to welcome you back and provide a better experience in the future.Be well...Zedwell,Guest Experience TeamZedwell Family
2 Jul 2024 by Customer Care Team
Hello Jari, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Be well...Zedwell,Guest Experience TeamZedwell Family