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4.2 out of 5

"I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London. The apartments are well appointed ... " More

By a verified traveller on Sun 18 Sep 2022

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Standard Apartment, 2 Bedrooms (1 bathroom)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom (Double)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious apartments at Staycity Aparthotels London Heathrow. During your stay, you'll be connected to the convention centre and close to Brunel University. Features include free WiFi in public areas, plus a restaurant and a gym. Built in 2012, this 4-star aparthotel has 269 apartments over 8 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, an LCD TV and a fridge
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and low noise level
  • 6 minutes by car from Brunel University and 11 minutes from Syon Park

Staycity Aparthotels London Heathrow ratings based on 34 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staycity Aparthotels London Heathrow

Everyone (17) Couples (5) Family (10) Other (1) Friends (2)
4 out of 5
I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London. The apartments are well appointed and clean, and the price is reasonable for London. It's ideal if you're driving to London due to the secure car park (you do have to pay extra for parking) and it's easy to get to from the motorway network. Hayes train station is next door and you can be in central London in under 20 minutes. It's also great for getting to Windsor. The staff were all helpful and polite.

Posted by on 18 Sep 2022

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Comment from Hotel Management

19 Sep 2022 by Kind regards, Sukhveer Guest Service Manager

Dear Justin, Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly.We very much look forward to being able to welcome you again in the near future.

2 out of 5

Posted by on 14 Aug 2021

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4 out of 5
A modern place to stay in excellent location for transport links.

Posted by on 3 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Kristina Guest services manager

Dear guest, Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly. We very much look forward to being able to welcome you again in the near future. Kind regards,

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards,

5 out of 5
Everything was great especially the service from Nick always outstanding

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for taking the time to review your stay with us. We will let Nick know that you were pleased with his service. We hope to welcome you back again soon. Kind Regards,

5 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

30 Apr 2019 by Kristina Guest Services Manager

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Kind Regards,

5 out of 5

Posted by on 16 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards,

5 out of 5

Posted by on 13 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards,

4 out of 5

Posted by on 22 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by Kristina Guest Services Manager

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Kind Regards, Kristina Guest Services Manager

4 out of 5

Does the job

Pros: Clean, modern and unfussy
Cons: Shame about the parking charge
Location: Local shopping area, Tesco close by and convenient train links to London.
Clean, efficient place that is very convenient to train station and airport. Ideal for short stopover with facilities to prepare food that is useful.

Posted by , from uk on 3 Aug 2017

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About the Staycity Aparthotels London Heathrow

Location High Point Village, Hayes, England UB3 4FL

Renovations + Closures

This property is closed from 24 November 2022 to 31 December 2023 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at Staycity Aparthotels London Heathrow. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hayes aparthotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 8 levels
  • Built in 2012
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hayes & Harlington Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staycity Aparthotels London Heathrow offers 269 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead. This Hayes aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • HD television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Kitchenware
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hairdryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Staycity Aparthotels London Heathrow has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

Guests driving to the property should contact this property in advance.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Children stay free: Maximum age 6
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10 for adults and GBP 5.00 for children (approximately)
  • Self-parking fee: GBP 15 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments London Heathrow
  • London Heathrow Apartments
  • Serviced Apartments London Heathrow
  • Staycity Heathrow
  • Staycity London
  • Staycity London Heathrow
  • Staycity London Heathrow Apartments
  • Staycity London Heathrow Serviced Apartments
  • Staycity Aparthotels London Heathrow Apartment Hayes
  • Staycity Serviced London Heathrow
  • Staycity Serviced Apartments London Heathrow Apartment Hayes
  • Staycity Serviced Apartments London Heathrow Apartment
  • Staycity Serviced Apartments London Heathrow Hayes
  • Staycity Aparthotels London Heathrow Apartment
  • Staycity Aparthotels London Heathrow Hayes
  • Staycity Aparthotels London Heathrow Hayes UK - Greater
  • Staycity Aparthotels London Heathrow Hayes
  • Staycity Aparthotels London Heathrow Aparthotel
  • Staycity Aparthotels London Heathrow Aparthotel Hayes

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.