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4.3 out of 5

"A modern place to stay in excellent location for transport links. " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

Our customers tell us that they can't get enough of the spacious aparthotels at Staycity Aparthotels London Heathrow. During your stay, you'll be connected to the convention centre and within walking distance of Stockley Park. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 2012, this 4-star aparthotel has 269 aparthotels over 8 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, an LCD TV and a fridge
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the overall comfort, low noise level and spaciousness
  • Just a 2-minute drive from Stockley Park and 6 minutes from Brunel University

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£63* Per night/room 31 May - 1 Jun

Standard Apartment, 2 Bedrooms (1 bathroom)

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 3 Single Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom (Twin)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom (Double)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Studio

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Staycity Aparthotels London Heathrow ratings based on 32 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staycity Aparthotels London Heathrow

Everyone (16) Couples (4) Family (9) Other (1) Friends (2)
4 out of 5
A modern place to stay in excellent location for transport links.

Posted by on 3 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Kristina Guest services manager

Dear guest, Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly. We very much look forward to being able to welcome you again in the near future. Kind regards,

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards,

5 out of 5
Everything was great especially the service from Nick always outstanding

Posted by on 25 Mar 2019

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Comment from Hotel Management

30 Mar 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for taking the time to review your stay with us. We will let Nick know that you were pleased with his service. We hope to welcome you back again soon. Kind Regards,

5 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

30 Apr 2019 by Kristina Guest Services Manager

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Kind Regards,

5 out of 5

Posted by on 16 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards,

5 out of 5

Posted by on 13 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Kristina Guest Services Manager

Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind Regards,

4 out of 5

Posted by on 22 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by Kristina Guest Services Manager

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Kind Regards, Kristina Guest Services Manager

4 out of 5

Does the job

Pros: Clean, modern and unfussy
Cons: Shame about the parking charge
Location: Local shopping area, Tesco close by and convenient train links to London.
Clean, efficient place that is very convenient to train station and airport. Ideal for short stopover with facilities to prepare food that is useful.

Posted by , from uk on 3 Aug 2017

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5 out of 5

Amazing and helpful staff.

Pros: The environment was very welcoming!
Cons: There was no sugar in the room for the coffee! :( But, other than that it was perfect!
Location: Very near the train station and amazing Indian restaurants!
Very convenient because it's so close to the train station and an easy place for cars to pick up or drop off. The food was great and fresh. Overall, I have nothing bad to say about this hotel!

Posted by , from London on 24 Jun 2017

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5 out of 5

Hotel convenient for Heathrow ... just £10 by taxi

Pros: Good location and good price
Cons: Nothing
Upgraded to an excellent room ... perfect, and wish we could have stayed longer!

Posted by , from Home on 22 May 2017

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About the Staycity Aparthotels London Heathrow

Location High Point Village, Hayes, England UB3 4FL

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at Staycity Aparthotels London Heathrow. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hayes aparthotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 8 levels
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (6.2 km / 3.8 mi)
  • Train station: Hayes & Harlington Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staycity Aparthotels London Heathrow offers 269 forms of accommodation with a hairdryer and an iron/ironing board. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with digital channels. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • HD television
  • Digital channels
  • Fridge
  • Microwave
  • Hob
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hairdryer
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Staycity Aparthotels London Heathrow has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.

A deposit of between GBP 100 and GBP 300 is payable by credit card and is due at the time of booking the reservation.

Guests driving to the property should contact this property in advance.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The property is professionally cleaned, and disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 72 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization on the day of arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guests' stays 72 hours
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10 per person (approximately)
  • Self-parking fee: GBP 15 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments London Heathrow
  • London Heathrow Apartments
  • Serviced Apartments London Heathrow
  • Staycity Heathrow
  • Staycity London
  • Staycity London Heathrow
  • Staycity London Heathrow Apartments
  • Staycity London Heathrow Serviced Apartments
  • Staycity Aparthotels London Heathrow Apartment Hayes
  • Staycity Serviced London Heathrow
  • Staycity Serviced Apartments London Heathrow Apartment Hayes
  • Staycity Serviced Apartments London Heathrow Apartment
  • Staycity Serviced Apartments London Heathrow Hayes
  • Staycity Aparthotels London Heathrow Apartment
  • Staycity Aparthotels London Heathrow Hayes
  • Staycity Aparthotels London Heathrow Hayes UK - Greater
  • Staycity Aparthotels London Heathrow Hayes
  • Staycity Aparthotels London Heathrow Aparthotel
  • Staycity Aparthotels London Heathrow Aparthotel Hayes

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.