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4.2 out of 5

"Room wasnt cleaned so room ended up with a rubbish and wet towels " More

By a verified traveller on Mon 07 Jun 2021

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£85* Per night/room 3 Aug - 4 Aug

Room, 1 Queen Bed, Accessible, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Hampton by Hilton London Waterloo gets good marks from our customers. During your stay, you're just a quick walk from St. Thomas' Hospital. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2014, this 3-star hotel has 297 rooms over 8 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, coffee makers and showers
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the quiet location and the proximity to public transport
  • Just a 4-minute drive from London Eye and 5 minutes from Big Ben

Hampton by Hilton London Waterloo ratings based on 62 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton London Waterloo

Everyone (40) Couples (8) Family (14)
4 out of 5
Room wasnt cleaned so room ended up with a rubbish and wet towels

Posted by on 7 Jun 2021

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4 out of 5
Great value for money in a hotel with a nice condition where all the staff is costumer orientated. Had a great time with a teenager and I recommend for a budget option in London a little bit outside the popular area.

Posted by on 5 Jun 2021

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4 out of 5
Big queue for breakfast took a while to get food also once you were in the restaurant

Posted by on 20 Jan 2020

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5 out of 5

Posted by on 19 Oct 2019

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5 out of 5
Excellent location. Beautiful spacious clean room. Great breakfast.

Posted by on 30 Jul 2019

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3 out of 5
General good but probably overpriced Fairly good breakfast Value for money ok

Posted by on 8 Jul 2019

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4 out of 5

Posted by on 3 Mar 2019

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4 out of 5

Posted by on 27 Dec 2018

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3 out of 5
I have stayed here many times, always was good expetience. This time stron room fresh smell when I first entered room didn't think too much. Came back late evening and very damp smell. Was late and one night stay so got through it. Black mark on a good record.

Posted by , from John on 9 Oct 2018

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5 out of 5
Location great, very easy to check in, room was ready early, clean as described, maybe for a great london visiting experience. Highly recommend.

Posted by , from Surrey on 2 Oct 2018

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About the Hampton by Hilton London Waterloo

Location 157 Waterloo Road, London, England SE1 8XA

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. There are 3 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hampton by Hilton London Waterloo. A complete renovation of Hampton by Hilton London Waterloo was completed in 2014. This 3-star London hotel is smoke free.

  • 297 guestrooms or units
  • 8 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (29.8 km / 18.5 mi)
  • Train station: London Waterloo East Station (0.4 km / 0.3 mi)
  • Metro station: Lambeth North Underground Station (0.5 km / 0.3 mi)

Room Amenities

Hampton by Hilton London Waterloo offers 297 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Hampton by Hilton London Waterloo has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Hotel London Waterloo
  • Hampton Hilton London Waterloo
  • Hampton London Waterloo
  • Hilton Hampton London Waterloo
  • Hilton London Waterloo
  • London Waterloo Hilton
  • Hampton By Hilton London Waterloo England
  • Hampton Hilton London Waterloo Hotel
  • Hampton Hilton Waterloo Hotel
  • Hampton Hilton Waterloo
  • Hampton by Hilton London Waterloo Hotel
  • Hampton by Hilton London Waterloo London
  • Hampton by Hilton London Waterloo Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.