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4.4 out of 5
Excellent!
See all 15 ebookers Reviews

"Accessibility and location " More

By a verified traveller on Thu 27 Apr 2023

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Room, 1 Queen Bed, Accessible, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hampton by Hilton London Waterloo ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton by Hilton London Waterloo

Everyone (7) Couples (3) Family (5)
4 out of 5
Accessibility and location

Posted by on 27 Apr 2023

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Comment from Hotel Management

7 May 2023 by Umisha

Dear Catherine,I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

5 out of 5
Good location, friendly staff, nice room, free breakfast was nice too...

Posted by on 24 Mar 2023

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Comment from Hotel Management

25 Mar 2023 by Umisha Varsani

Dear David,Thank you for your 5/5 rating. The Hampton by Hilton London Waterloo team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with.We look forward to welcoming you back to us soon.

5 out of 5
Good, clean and convenient

Posted by , from Bournemouth on 30 Jan 2023

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4 out of 5
Stayed one night to see a show and visit Greenwich maritime museum. Hotel well positioned close-ish to Waterloo station. We left our luggage and went off for the afternoon and evening. Room was good. Breakfast good. Again left luggage and caught the bus to Greenwich. Buses every 10 mins and stop right outside the hotel. On our way back to Waterloo we collected luggage and headed home. Reception staff and breakfast staff were very efficient. We would stay again

Posted by on 13 Jan 2023

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Comment from Hotel Management

15 Jan 2023 by Samuel Taye

I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

5 out of 5
Very convenient for Waterloo station.

Posted by , from Southampton on 29 Jan 2022

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5 out of 5

Posted by on 21 Nov 2021

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4 out of 5
Lakeisha ist the best, also Chris!, 5 Stars for both!! Negative: there is no Water and Slippers in the Room

Posted by , from Wettingen on 13 Feb 2024

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Comment from Hotel Management

6 Mar 2024 by Guest Experience Ambassador

Dear Mile,Thank you so much for your lovely comments about our team members, Chris and Lakeisha. I'll be sure to pass on your kind words to them. We truly feel fortunate to have them as part of our team.I appreciate your feedback regarding the slippers. As a Hampton, we don't typically provide these additional amenities in the rooms. However, we do have a 24-hour bar where you can find water if needed.Once again, thank you for your time. I hope we will have the opportunity to welcome you back in the future.Kind regardsKaren Golding

3 out of 5

Posted by on 2 Oct 2023

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Comment from Hotel Management

7 Oct 2023 by Umisha Varsani

Dear Manuela,Thank you for sharing your feedback. I appreciate your input. If you have any specific comments or suggestions to provide regarding your recent experience, please feel free to share them. Your feedback helps us understand areas where we can improve our services to better meet our guests' expectations.

5 out of 5
Siisti uudehko hotelli. Kattava aamupala.

Posted by on 17 Apr 2023

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Comment from Hotel Management

22 Apr 2023 by Mankirat Anand

Dear TomiThank you for taking the time to leave us a glowing 5-star review! We are delighted to hear that you had a wonderful experience with us. Your feedback means a lot to us and motivates our team to continue providing exceptional service.We are thrilled to know that you enjoyed your stay with us and that our facilities and amenities met your expectations. It's always our aim to create memorable experiences for our guests, and we are glad we were able to do so for you.If you have any future plans to visit us again, please do not hesitate to reach out. We would be honored to welcome you back and make your next stay even more memorable.Once again, thank you for your kind words, and we look forward to hosting you again in the near future!Best regards,Mankirat Anand Duty ManagerHampton by Hilton London Waterloo157 Waterloo Road, London SE1 8XATel:00 (44) 20 7401 8080Fax: 00 (44) 20 7401 9720E-mail: Mankirat.Anand@hilton.comWeb: www.londonwaterloo.hamptonbyhilton.com/

4 out of 5
We had a good stay in your Hotel, thanks!

Posted by on 11 Mar 2023

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Comment from Hotel Management

18 Mar 2023 by Samuel

Dear Nhu, I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 5/5, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.