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4.4 out of 5

"Accessibility and location " More

By a verified traveller on Thu 27 Apr 2023

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Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£112* Per night/room 30 Jun - 1 Jul

Room, 1 Queen Bed, Accessible, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Hampton by Hilton London Waterloo gets good marks from our customers. During your stay, you're just a quick walk from Royal National Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, low noise level and overall comfort
  • 13 minutes by foot from London Eye and a 3-minute drive from Big Ben

Hampton by Hilton London Waterloo ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton by Hilton London Waterloo

Everyone (7) Couples (3) Family (5)
4 out of 5
Accessibility and location

Posted by on 27 Apr 2023

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Comment from Hotel Management

7 May 2023 by Umisha

Dear Catherine,I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

5 out of 5
Good location, friendly staff, nice room, free breakfast was nice too...

Posted by on 24 Mar 2023

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Comment from Hotel Management

25 Mar 2023 by Umisha Varsani

Dear David,Thank you for your 5/5 rating. The Hampton by Hilton London Waterloo team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with.We look forward to welcoming you back to us soon.

5 out of 5
Good, clean and convenient

Posted by , from Bournemouth on 30 Jan 2023

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4 out of 5
Stayed one night to see a show and visit Greenwich maritime museum. Hotel well positioned close-ish to Waterloo station. We left our luggage and went off for the afternoon and evening. Room was good. Breakfast good. Again left luggage and caught the bus to Greenwich. Buses every 10 mins and stop right outside the hotel. On our way back to Waterloo we collected luggage and headed home. Reception staff and breakfast staff were very efficient. We would stay again

Posted by on 13 Jan 2023

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Comment from Hotel Management

15 Jan 2023 by Samuel Taye

I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

5 out of 5
Very convenient for Waterloo station.

Posted by , from Southampton on 29 Jan 2022

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5 out of 5

Posted by on 21 Nov 2021

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4 out of 5
Lakeisha ist the best, also Chris!, 5 Stars for both!! Negative: there is no Water and Slippers in the Room

Posted by , from Wettingen on 13 Feb 2024

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Comment from Hotel Management

6 Mar 2024 by Guest Experience Ambassador

Dear Mile,Thank you so much for your lovely comments about our team members, Chris and Lakeisha. I'll be sure to pass on your kind words to them. We truly feel fortunate to have them as part of our team.I appreciate your feedback regarding the slippers. As a Hampton, we don't typically provide these additional amenities in the rooms. However, we do have a 24-hour bar where you can find water if needed.Once again, thank you for your time. I hope we will have the opportunity to welcome you back in the future.Kind regardsKaren Golding

3 out of 5

Posted by on 2 Oct 2023

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Comment from Hotel Management

7 Oct 2023 by Umisha Varsani

Dear Manuela,Thank you for sharing your feedback. I appreciate your input. If you have any specific comments or suggestions to provide regarding your recent experience, please feel free to share them. Your feedback helps us understand areas where we can improve our services to better meet our guests' expectations.

5 out of 5
Siisti uudehko hotelli. Kattava aamupala.

Posted by on 17 Apr 2023

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Comment from Hotel Management

22 Apr 2023 by Mankirat Anand

Dear TomiThank you for taking the time to leave us a glowing 5-star review! We are delighted to hear that you had a wonderful experience with us. Your feedback means a lot to us and motivates our team to continue providing exceptional service.We are thrilled to know that you enjoyed your stay with us and that our facilities and amenities met your expectations. It's always our aim to create memorable experiences for our guests, and we are glad we were able to do so for you.If you have any future plans to visit us again, please do not hesitate to reach out. We would be honored to welcome you back and make your next stay even more memorable.Once again, thank you for your kind words, and we look forward to hosting you again in the near future!Best regards,Mankirat Anand Duty ManagerHampton by Hilton London Waterloo157 Waterloo Road, London SE1 8XATel:00 (44) 20 7401 8080Fax: 00 (44) 20 7401 9720E-mail: Mankirat.Anand@hilton.comWeb: www.londonwaterloo.hamptonbyhilton.com/

4 out of 5
We had a good stay in your Hotel, thanks!

Posted by on 11 Mar 2023

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Comment from Hotel Management

18 Mar 2023 by Samuel

Dear Nhu, I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 5/5, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

About the Hampton by Hilton London Waterloo

Location 157 Waterloo Road, London, England SE1 8XA

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 3 meeting rooms. A fitness centre, a library, and multilingual staff are also featured at Hampton by Hilton London Waterloo. This 3-star London hotel is smoke free.

  • 297 guestrooms or units
  • 8 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: London Waterloo East Station (0.4 km / 0.3 mi)
  • Metro station: Lambeth North Underground Station (0.5 km / 0.3 mi)

Room Amenities

Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Hampton by Hilton London Waterloo has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Hotel London Waterloo
  • Hampton Hilton London Waterloo
  • Hampton London Waterloo
  • Hilton Hampton London Waterloo
  • Hilton London Waterloo
  • London Waterloo Hilton
  • Hampton By Hilton London Waterloo England
  • Hampton Hilton London Waterloo Hotel
  • Hampton Hilton Waterloo Hotel
  • Hampton Hilton Waterloo
  • Hampton by Hilton London Waterloo Hotel
  • Hampton by Hilton London Waterloo London
  • Hampton by Hilton London Waterloo Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.