The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 5600 square feet (520 square metres) and includes conference centres. A 24-hour fitness centre, a terrace, and a free kid's club are also featured at the luxury Cinnamon Bentota Beach. Self parking and valet parking are free. This 5-star Bentota hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Cinnamon Bentota Beach offers 159 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries. This Bentota hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Nossa - All Day Dining – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Zest – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Ottimo – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Sea Meets Spice – This beachfront restaurant specialises in seafood and serves lunch and dinner. Open daily.
Drench Pool Bar – This beachfront cocktail bar specialises in international cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
A hosted evening meal is available for a surcharge on Friday and Saturday.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Guests are required to complete a health declaration (PCR screening for COVID-19) during their stay. Guests staying 1-4 nights are screened once per stay; guests staying 5-13 nights are screened twice per stay; guests staying 13 nights or more are screened 3 times per stay. Screening fees must be paid in advance of arrival.
Guests will receive an email from the property with mandatory fees payment instructions within 24 hours after booking the reservation. Payment is made via a secure link and due within 24 hours after receiving the email. Guests who have not paid the fees in advance will not be able to check in.
This property is a certified Sri Lanka Tourism Level 1 hotel.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. On-site PCR COVID-19 testing is available for a fee. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Cinnamon Hotels advises that they will automatically enroll guests into the Mandatory Inbound Visitor's Insurance Scheme (MIVIS) The additional fee comprises the 30-day health insurance premium. The fee is waived for stays of 7 nights or more.
The mandatory transfer fee listed above is for transfers from Mattala Rajapaksa International Airport (HRI). The mandatory one-way transfer fee is USD 80 per person from Bandaranaike International Airport (CMB).
The mandatory administration fee covers the PCR screening per person for COVID-19 fee for stays of 5-13 nights. There is an additional screening fee of USD 120 per person for stays of 14 nights or more. The fee is USD 40 per person for stays of 1-4 nights.
All mandatory fees must be paid to the property directly, immediately after booking.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.