23 Jan 2021 by Kaitlyn
Our only reason to be here is to take care of you and it seems we missed the mark. We can understand that it can be frustrating dealing with someone else's hair in your room. We apologize for the negative experience during your stay. Your experience is not reflective of our normal high level of service and we appreciate you bringing your concerns to our attention. We will reach out to our housekeeping team to ensure this issue will not happen to future guests. Thank you for giving us a chance and hopefully your next time through Boston you will give us another chance.
As a guest of Found Hotel Boston Common, you'll find tour or ticket assistance, vending machine, and multilingual staff. Public spaces have free WiFi. Found Hotel Boston Common also features coffee/tea in common area, concierge services, and laundry facilities. Parking is available for a fee. This Boston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Found Hotel Boston Common offers 68 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Only bookings from non-local guests are accepted for this property’s Shared Dormitory room types. Guests whose residence is within 50 miles (80 kilometers) of the property will not be allowed to check in to Shared Dormitory room types. The option to upgrade to a private room type will be offered as an alternative.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014940351
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0014940351. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
