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4.5 out of 5

"great hotel , ideal city centre location. The only problem was, the beds were a little too hard. Oh and you must use the roof bar, staff great, cockta ... " More

By a verified traveller on Mon 10 Sep 2018

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£100* Per night/room 18 Jul - 19 Jul

Premium Double Room With Sofa-Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite Double View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Double Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Premium Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Palace Catania | UNA Esperienze's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Via Etnea. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Etnea Roof Bar Restaurant
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Massimo Bellini Theater and Elephant Fountain
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Palace Catania | UNA Esperienze ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palace Catania | UNA Esperienze

Everyone (10) Couples (10)
4 out of 5
great hotel , ideal city centre location. The only problem was, the beds were a little too hard. Oh and you must use the roof bar, staff great, cocktails great, views are amazing.

Posted by , from leeds on 10 Sep 2018

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Comment from Hotel Management

10 Sep 2018 by Guest Relation RM

Dear Mr. Paul, thank you very much for sharing your comments on Ebookers, allowing us to monitor our services and make them closer to our guests’ expectations. We are pleased to read that you consider UNA Hotel Palace a great one, thanks to our property city centre location, our team and the Etnea Roof Bar & Restaurant, where our guests can spend delicious moments enjoying the excellence of Italian food & wine and agreeing with you amazing views. Taking great care of your preference about softer beds, we confirm you with pleasure that a topper can be put on demand to make our Italian brand quality mattress, as per our guests' liking. We look forward to welcoming you back and we also hope you will visit the other hotels centrally and strategic located too in the most beautiful cities and resorts in Italy. Very best regards, Rita Monfrini Guest Relation UNA Hotel Palace

4 out of 5

great location, staff really helpful

We stayed for a few days in March. The airport shuttle bus stops just outside for only 4 euros each. Great central location. Clean modern hotel. Very friendly staff. Good breakfast and coffees.

Posted by on 1 Apr 2017

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Comment from Hotel Management

3 Apr 2017 by Guest Relation RM

Dear Sir and Madame, thank you very much for your positive feedback and appreciating our hospitality and the quality of our services. We will be very glad to assist you in occasion of your next stay here to discover more and more the Sicilian beauties. In the meantime, we invite you also to visit the other centrally located Italian design hotels of our group in Italy. Very best regards, Rita Monfrini Guest Relation UNA Hotel Palace

3 out of 5

trip

We were in the roof bar(which was very nice)and when the waiter brought our drinks he told us there was a buffet and we can help our selfs,not being meat eaters all we had was 8 olives and when we got the bill those 8 olives had cost us 24euros ,,,,,so if you do have the buffet ...eat well as it will cost you, Also some of the staff were rude , also if youve never been to Catania theres not much to do,two days was enough,

Posted by on 11 Apr 2016

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5 out of 5
Everything was excellent and the service worked.

Posted by on 10 Jan 2024

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Comment from Hotel Management

12 Jan 2024 by palacecataniaunaesperienze

Dear Kari,we would like to thank you for taking the time to review our Palace Catania UNA Esperienze.We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations.This is very rewarding and gives us an incentive to go on improving our services. We look forward to welcoming you here once again in the near future.SincerelyMassimiliano TorreGeneral ManagerPalace Catania UNA Esperienze

5 out of 5
Loistava sijainti, kiva huone, mukava henkilökunta. Aamiaisella loistavat mehut & kahvit!!!

Posted by on 26 Nov 2022

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Comment from Hotel Management

29 Nov 2022 by palacecataniaunaesperienze

Dear piia,thank you for taking the time to write a review following your recent stay with us at the Palace Catania UNA Esperienze. We are thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. Your comments also help us to monitor our services, providing first quality and safety. It will be an honour for all of us to host you again in the near future. Best regards Massimiliano Torre General Manager Palace Catania UNA Esperienze

5 out of 5
Sehr freundliches Personal. Grosszügiges Zimmer. Hervorragendes Dachrestaurant mit Blick auf den Ätna. Sehr gute Lage in der Altstadt.

Posted by on 20 Apr 2022

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Comment from Hotel Management

29 Apr 2022 by Guest Relation RM

Sehr geehrter Hr. Andreas, vielen Dank für diese tolle Bewertung und Ihr nettes Feedback! Es ist fantastisch zu lesen, dass es Ihnen bei uns so gut gefallen hat. Das Team sendet ganz viele Grüße aus dem schönen Sizilien. Bis bald! Massimiliano Torre General Manager Palace Catania | UNA Esperienze

4 out of 5
Gute zentrale Lage. Ruhiges Zimmer

Posted by on 19 Feb 2022

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Comment from Hotel Management

19 Feb 2022 by Guest Relation RM

Lieber Herr Rudolf, vielen Dank für das tolle Feedback! Es freut mich sehr zu lesen, dass es Ihnen gut bei uns gefallen hat. Unser Hotel ist in der Tat sehr Zentral und es freut mich auch zu lesen, dass Sie unseres ruhigen Zimmer genießen konnten. Wir hoffen Sie bald wieder bei uns Begrüßen zu dürfen. Mit freundlichen Grüßen, Massimiliano Torre General Manager Palace Catania | UNA Esperienze

5 out of 5
Schönes Hotel an zentraler Lage. Zimmer eher gross und schön hell. Etwas schade fanden wir, dass Badetücher jeden Tag erneuert wurden obwohl wir dies nicht benötigten (Vom Hotel her hiess es, dass die Tücher nur gewechselt werden wenn man sie auf den Boden legt). Dies ist allerdings meckern auf hohem Niveau, waren sonst absolut zufrieden.

Posted by , from Frauenfeld on 18 Sep 2021

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Comment from Hotel Management

20 Sep 2021 by Guest Relation RM

Liebe Frau Lavinie, herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat und danken für Ihr Feedback, dass hilft uns unsere Service zu verbessern. Sollte Sie Ihre Reise erneut nach Sizilien führen, freuen wir uns Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Massimiliano Torre General Manager Palace Catania | UNA Esperienze

4 out of 5
Style de l'hotel sympathique, situé au centre ville,personnel serviable et petit déjeuner très correcte

Posted by on 27 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Guest Relation RM

Cher Monsieur / Chère Madame, merci d'avoir partagé votre agréable expérience de séjour dans notre hôtel de design au centre de ville de Catane, magnifiquement situé pour découvrir les beautés du territoire sicilien. Nous sommes ravis aussi de lire vos gentils mots à propos de notre personnel dédié aux clients, afin que vous puissiez avoir un séjour proche de vos attentes et signé UNA Esperienze. Au plaisir de vous accueillir dans l'avenir le plus proche parmi nous. Très sincèrement, Massimiliano Torre General Manager Palace Catania | UNA Esperienze

4 out of 5
Avons apprécié les efforts pour satisfaire le client. Nous avons eu une chambre avec 2 lits single et après avoir demandé une chambre avec un lit double qui n'a pas pu être accordé la première nuit, nous avons été upgradé dans une suite. C'était un geste qui compte beaucoup pour le client. Nous recommenderons cet hôtel.

Posted by on 13 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Guest Relation RM

Cher Client, c'est avec beaucoup de joie que nous recevons votre excellent commentaire qui met en avant les qualités de service et d'accueil délivrées par notre équipe. Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir à nouveau prochainement pour une pause bien-être sur notre jolie ville baroque du baroque sicilien. Bien sincèrement Massimiliano Torre General Manager Palace Catania | UNA Esperienze

About the Palace Catania - UNA Esperienze

Location Via Etnea 218, Catania, CT 95131

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at Palace Catania | UNA Esperienze. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Catania hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 7 levels
  • Built in 1900
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Catania Central Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Palace Catania | UNA Esperienze offers 94 accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Catania hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Etnea Roof Bar Restaurant – This restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Una Ristorante & Caffè – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests driving to the property should contact this property in advance.

Palace Catania | UNA Esperienze offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per person (return)
  • Airport shuttle fee per child: EUR 50 (return), (from 5 to 18 years old)
  • Self-parking fee: EUR 22 per day
  • Valet parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Una Palace
  • Una Hotel Palace
  • Una Hotel Palace Catania
  • Una Palace
  • Una Palace Catania
  • Una Palace Hotel
  • Una Hotel Catania
  • UNA Hotel Palace Catania, Sicily
  • UNA Hotel Palace Catania Sicily
  • Palace Catania UNA Esperienze Hotel
  • Palace UNA Esperienze Hotel
  • Palace Catania UNA Esperienze
  • Palace UNA Esperienze

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.