"great hotel , ideal city centre location. The only problem was, the beds were a little too hard. Oh and you must use the roof bar, staff great, cockta ... " More
10 Sep 2018 by Guest Relation RM
Dear Mr. Paul, thank you very much for sharing your comments on Ebookers, allowing us to monitor our services and make them closer to our guests’ expectations. We are pleased to read that you consider UNA Hotel Palace a great one, thanks to our property city centre location, our team and the Etnea Roof Bar & Restaurant, where our guests can spend delicious moments enjoying the excellence of Italian food & wine and agreeing with you amazing views. Taking great care of your preference about softer beds, we confirm you with pleasure that a topper can be put on demand to make our Italian brand quality mattress, as per our guests' liking. We look forward to welcoming you back and we also hope you will visit the other hotels centrally and strategic located too in the most beautiful cities and resorts in Italy. Very best regards, Rita Monfrini Guest Relation UNA Hotel Palace
3 Apr 2017 by Guest Relation RM
Dear Sir and Madame, thank you very much for your positive feedback and appreciating our hospitality and the quality of our services. We will be very glad to assist you in occasion of your next stay here to discover more and more the Sicilian beauties. In the meantime, we invite you also to visit the other centrally located Italian design hotels of our group in Italy. Very best regards, Rita Monfrini Guest Relation UNA Hotel Palace
29 Apr 2022 by Guest Relation RM
Sehr geehrter Hr. Andreas, vielen Dank für diese tolle Bewertung und Ihr nettes Feedback! Es ist fantastisch zu lesen, dass es Ihnen bei uns so gut gefallen hat. Das Team sendet ganz viele Grüße aus dem schönen Sizilien. Bis bald! Massimiliano Torre General Manager Palace Catania | UNA Esperienze
19 Feb 2022 by Guest Relation RM
Lieber Herr Rudolf, vielen Dank für das tolle Feedback! Es freut mich sehr zu lesen, dass es Ihnen gut bei uns gefallen hat. Unser Hotel ist in der Tat sehr Zentral und es freut mich auch zu lesen, dass Sie unseres ruhigen Zimmer genießen konnten. Wir hoffen Sie bald wieder bei uns Begrüßen zu dürfen. Mit freundlichen Grüßen, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
20 Sep 2021 by Guest Relation RM
Liebe Frau Lavinie, herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen der Aufenthalt in unserem Hotel gefallen hat und danken für Ihr Feedback, dass hilft uns unsere Service zu verbessern. Sollte Sie Ihre Reise erneut nach Sizilien führen, freuen wir uns Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
29 Feb 2020 by Guest Relation RM
Cher Monsieur / Chère Madame, merci d'avoir partagé votre agréable expérience de séjour dans notre hôtel de design au centre de ville de Catane, magnifiquement situé pour découvrir les beautés du territoire sicilien. Nous sommes ravis aussi de lire vos gentils mots à propos de notre personnel dédié aux clients, afin que vous puissiez avoir un séjour proche de vos attentes et signé UNA Esperienze. Au plaisir de vous accueillir dans l'avenir le plus proche parmi nous. Très sincèrement, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
17 Aug 2019 by Guest Relation RM
Cher Client, c'est avec beaucoup de joie que nous recevons votre excellent commentaire qui met en avant les qualités de service et d'accueil délivrées par notre équipe. Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir à nouveau prochainement pour une pause bien-être sur notre jolie ville baroque du baroque sicilien. Bien sincèrement Massimiliano Torre General Manager Palace Catania | UNA Esperienze
11 Mar 2019 by Guest Relation RM
Dear Sir / Madame, thank you very much for taking a little bit of your time to share this positive feedback with us and the others Ebookers' travellers. We value all our guest feedback and we are also trilled to know that our services met your expectations. We look forward to welcoming you back again very soon and in the meantime, we invite to stay also in the other beautiful hotels of our Italian group. Warmest regards, Rita Monfrini Guest Relation Palace Catania | UNA Esperienze
16 Nov 2018 by Guest Relation RM
Lieber Gast, vielen Dank. Es ist eine große Freude zu lesen, dass Sie sich wohlgefühlt haben eine schöne Zeit in unserem Hotel hatten. Wir freuen uns, wenn wir Sie wiedersehen. Herzliche Grüße, Rita Monfrini Guest Relation Palace Catania UNA Esperienze
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a limo/town car service. A computer station is on site and WiFi is free in public spaces. There are 8 meeting rooms available. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Palace Catania - UNA Esperienze. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Catania hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Palace Catania - UNA Esperienze offers 94 accommodations with a safe and a hairdryer. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Catania hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Etnea Roof – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Ristorante primo piano – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Palace Catania - UNA Esperienze offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
