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4.5 out of 5

"Exceeded all expectations. Fantastic hotel and staff. " More

By a verified traveller on Sat 24 Nov 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Virgin Hotels Chicago. During your stay, you're just a quick walk from Chicago Theatre. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars. Built in 1928, this 4.5-star hotel has 250 rooms over 26 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and fridges
  • Free WiFi
  • Free secured self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and aerobics classes
  • Guests speak favourably about the beds and the proximity to shopping
  • Steps from Chicago Theatre and Chicago Riverwalk
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£113* Per night/room 5 Jul - 6 Jul

Room (Chamber)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Grand Room (Chamber)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Grand Room, 1 King Bed (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite (Chamber)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Virgin Hotels Chicago ratings based on 4 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Virgin Hotels Chicago

Everyone (4)
5 out of 5
Exceeded all expectations. Fantastic hotel and staff.

Posted by on 24 Nov 2018

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5 out of 5

Best hotel in Chicago!

Virgin hotel is great place to stay! i rarely write reviews but felt it was so good it deserved a mention. Would highly recommend this hotel to anyone wanting somewhere fun comfortable and a little bit quirky to stay. One of the best places I've ever stayed. It has everything you could ask for, a diner, coffee and a fabulous rooftop bar. Amazing location right in the centre of everything. I don't like to stay in the same place twice but I'd definitely stay here again if I ever go back to Chicago.

Posted by on 9 Sep 2017

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4 out of 5
Sehr funktional eingerichtetes und geräumiges Zimmer. Zentral gelegen.

Posted by on 9 Sep 2018

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Comment from Hotel Management

24 Oct 2018 by Virgin team member

Thank you so much for your feedback we're glad you enjoyed your stay here with us and we look forward to having you stay with again. Cheers

4 out of 5

Cool Downtown hotel

Nice, clean, cool rooftop bar, full wheelchair access. But very small room

Posted by , from Ger on 10 Sep 2017

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About the Virgin Hotels Chicago

Location 203 N Wabash Ave, Chicago, IL 60601

Renovations + Closures

This property is closed from 20 March 2020 to 30 June 2020 (dates subject to change).

Property Features

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and a limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1430 square feet (133 square metres) and includes conference centres. A nightclub, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Virgin Hotels Chicago. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 26 levels
  • 4 dining venues
  • 2 bars or lounges
  • 1430 sq ft of conference space
  • 133 sq. m of conference space
  • Built in 1928
  • Nightclub
  • Coffee shop
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.3 km / 0.2 mi)
  • Metro station: State Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Virgin Hotels Chicago offers 250 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 42-inch Flat-screen televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Virgin Hotels Chicago has 4 restaurants serving dinner only.

The Commons Club – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Two Zero Three – This coffee shop specialises in local cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Cerise – This rooftop bar specialises in American cuisine and only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 3
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 per person (approximately)
  • Covered self-parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Virgin Hotels Chicago Hotel
  • Virgin Hotels Hotel
  • Virgin Hotels Chicago
  • Virgin Hotels
  • Virgin Hotels Chicago Hotel
  • Virgin Hotels Chicago Chicago
  • Virgin Hotels Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.