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4.3 out of 5

"A fantastic base to explore the city. Everywhere was within walking distance of the hotel, with underground station outside the front door. Friendly, ... " More

By a verified traveller on Mon 12 Dec 2016

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£64* Per night/room 29 Jun - 30 Jun

Privilege, Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilege, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Mercure Hotel Severinshof Köln City's great location. During your stay, you're just a quick walk from St Maria im Kapitol. Free WiFi in public areas, a restaurant and a bar are available. This 4-star hotel has 253 rooms over 4 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, minibars and room service
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Wallraf-Richartz-Museum and Alter Markt
  • Pets welcome for a fee

Mercure Hotel Severinshof Köln City ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Severinshof Köln City

Everyone (18) Couples (2) Family (1) Friends (1)
5 out of 5
A fantastic base to explore the city. Everywhere was within walking distance of the hotel, with underground station outside the front door. Friendly, helpful staff and lovely room. A very enjoyable stay.

Posted by on 12 Dec 2016

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Comment from Hotel Management

20 Dec 2016 by 1206

Dear Mercure guest, Thank you very much for your kind feedback regarding you stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

4 out of 5
Grosszügiges Zimmer mit kingsize Bett - war sehr zufrieden.

Posted by , from Zürich on 20 Sep 2020

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Comment from Hotel Management

5 Oct 2020 by 1206

Liebe Mercure Gäste, herzlichen Dank für Ihr positives Feedback nach Ihrem Aufenthalt in unserem Haus. Herzliche Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City

4 out of 5

Posted by on 3 Dec 2019

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5 out of 5

Posted by on 26 Aug 2019

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Comment from Hotel Management

31 Aug 2019 by 1206

Liebe Mercure Gäste, herzlichen Dank für Ihr Feedback. Wir freuen uns auf Ihren nächsten Aufenthalt in unserem Haus. Viele Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City

3 out of 5
In unserem Zimmer wurde offensichtlich vorgängig geraucht. Wir verlangten somit ein anderes Zimmer.

Posted by on 24 Jun 2019

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4 out of 5

Posted by on 16 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by 1206

Dear Mercure guest, Thank you very much for your feedback. Best regards, your team from Mercure Hotel Severinshof Köln City

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by 1206

Dear Mercure guests, Thank you very much for your kind feedback. Best regards, your team from Mercure Hotel Severinshof Köln City

4 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

8 Apr 2019 by H1206

Dear Mercure guest, Thank you very much for your feedback regarding your stay at our hotel. Best regards, your team from Mercure Hotel Severinshof Köln City

5 out of 5
Zentral, unkompliziert, gemütlich Auf jeden Fall weiter zu empfehlen!

Posted by on 2 Jan 2019

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Comment from Hotel Management

12 Jan 2019 by 1206

Liebe Mercure Gäste, herzlichen Dank für Ihr positives Feedback. Wir freuen uns auf Ihren nächsten Besuch bei uns. Herzliche Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City

4 out of 5
Sehr gute Lage, alles gut zu Fuss oder per Bahn erreichbar. U-Bahn Station vor dem Hotel. Super Frühstück und sehr nettes Personal.

Posted by , from Zürich on 26 Nov 2018

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Comment from Hotel Management

1 Dec 2018 by 1206

Liebe Sigrid, vielen Dank für Ihr Feedback nach Ihrem Aufenthalt bei uns. Wir freuen uns, dass alles zu Ihrer Zufriedenheit war. Herzliche Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City

About the Mercure Hotel Severinshof Köln City

Location Severinstr. 199, Cologne, NW 50676

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi and wired Internet are free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Mercure Hotel Severinshof Köln City. Parking is available for a fee. This 4-star Cologne hotel is smoke free.

  • 253 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cologne - Bonn Airport (CGN) (14.5 km / 9 mi)
  • Train station: Cologne Süd Station (1.8 km / 1.1 mi)
  • Metro station: Severinstrasse U-Bahn (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Severinshof Köln City offers 253 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Mercure Hotel Severinshof Köln City has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 12 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQIA guests
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Severinshof
  • Mercure Hotel Severinshof Koeln City Cologne
  • Mercure Severinshof Koeln City
  • Mercure Severinshof Koeln City Cologne
  • Mercure Hotel Severinshof Köln City Cologne
  • Mercure Hotel Severinshof Köln City
  • Mercure Severinshof Köln City Cologne
  • Mercure Severinshof Köln City
  • Mercure Severinshof Koln City
  • Mercure Hotel Severinshof Köln City Hotel
  • Mercure Hotel Severinshof Köln City Cologne
  • Mercure Hotel Severinshof Köln City Hotel Cologne

You should know

  • This hotel caters to LGBTQ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.