20 Dec 2016 by 1206
Dear Mercure guest, Thank you very much for your kind feedback regarding you stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City
21 Oct 2021 by Mercure Hotel Severinshof Köln City
Dear Mr. Vitor, Thank you for your feedback. We hope to welcome you again at our hotel. With best regards, your Mercure-Team
5 Oct 2020 by 1206
Liebe Mercure Gäste, herzlichen Dank für Ihr positives Feedback nach Ihrem Aufenthalt in unserem Haus. Herzliche Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City
31 Aug 2019 by 1206
Liebe Mercure Gäste, herzlichen Dank für Ihr Feedback. Wir freuen uns auf Ihren nächsten Aufenthalt in unserem Haus. Viele Grüße, Ihr Team vom Mercure Hotel Severinshof Köln City
18 Jun 2019 by 1206
Dear Mercure guest, Thank you very much for your feedback. Best regards, your team from Mercure Hotel Severinshof Köln City
14 Jun 2019 by 1206
Dear Mercure guests, Thank you very much for your kind feedback. Best regards, your team from Mercure Hotel Severinshof Köln City
8 Apr 2019 by H1206
Dear Mercure guest, Thank you very much for your feedback regarding your stay at our hotel. Best regards, your team from Mercure Hotel Severinshof Köln City
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 6 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Mercure Hotel Severinshof Köln City. Parking is available for a fee. This 4-star Cologne hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Mercure Hotel Severinshof Köln City offers 253 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Mercure Hotel Severinshof Köln City has a restaurant on site.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.