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25 Jan 2019 by Isabelle
Dear Mr, On arrival, your room was on the 4th floor but you have changed the second day for a room situated on the 6th floor. The ski shop open at 8.45 and staff arrive at 8.30 ans staff entrance is situated on the 3rd floor, not 4th. Bath towels can be changed on request, every day with supplement. This process is indicated in all bathroom. Our room staff let an information on bed when guest are putting towels on the floor. This document explain that we are able to change towels with supplement if you want and to call reception to have this service.Except a mistake from my part, you did not ask for this extra service. Regarding food and drink ticket, our staff was not agressive or incorrect. We are sorry your girlfriend felt accused. We are surprised to read you leave the hotel after 2 days as your check out has been made on 14th with our reception manager on your real ay of check out!! Best regards
Have fun with on-site winter activities, including downhill skiing and snowboarding. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness centre and a steam room. Mamie Courch' helps provide the perfect winter holiday with ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a snack bar/deli on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Courchevel hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mamie Courch' offers 69 accommodations with a safe and complimentary dressing gowns. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Stairs are required to access this property’s Single, Family, and Superior room types.
Guests who wish to receive lunch or dinner during their stay must contact the property before arrival to pre-book it. The fee is EUR 25 per person, per meal.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
