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4.2 out of 5

"Beautiful réception area. We checked in late in the evening, welcome was OK. Réceptionist said the hotel is more tailored ro business travellers, as ... " More

By a verified traveller on Sat 04 Jan 2020

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Deluxe Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£75* Per night/room 29 May - 30 May

Executive Double Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King & Single room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Clayton Hotel Birmingham's great location. During your stay, you're just a quick walk from Bullring Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. Built in 2012, this 4-star hotel has 218 rooms over 7 floors. Free WiFi and cable TV channels are available in all rooms.

  • Air-conditioned accommodations with 24-hour room service, cable TV and premium bedding
  • Free WiFi
  • Enjoy a bite to eat at Grill Restaurant, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the comfortable guestrooms and the location
  • Within a 15-minute walk of Bullring Shopping Centre and Birmingham Cathedral

Clayton Hotel Birmingham ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clayton Hotel Birmingham

Everyone (6) Couples (1) Family (2)
3 out of 5
Beautiful réception area. We checked in late in the evening, welcome was OK. Réceptionist said the hotel is more tailored ro business travellers, as opoosed to couples (although we saw many couples)hich took a good 10 minutes. The room was quite spacious (crack in on the flooring which we covered with a towel) with a good sized modern shower room (shower jets low power). The complimentary products appeared to have been refilled, as one bottle was a little dirty so we didnt use them. Resuedted a fork from the bar and theh said we should come down to get it or it would be a 5GBP charge. At 11.30pm, we did not wish to do that,m after travelling, so no fork. Check out was much better with the beautiful, sincere smile and welcome from the réceptionist. NOTE: As Birmingham is preparing for the 'Commonwealth' Games,it was a little noiser in the area than usual. FOR US:Clayton good for afternoon tea as bar area is lovely, not to stay over.

Posted by on 4 Jan 2020

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2 out of 5
Lack of desk staff late evening. When an additional one came along he decided to take a call half way through dealing with me. Rude. A first time visitors we were 'upgraded' but if that's an upgraded room then a standard room must be very poor. Bathroom - no conditioner, no cotton buds. Just poor value. Probably £60 a night overpriced. This hotel is not as described.

Posted by on 23 Sep 2019

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4 out of 5
Great price and value for the hotel. Very new, bed was a bliss. Breakfast is pretty good, although I wasn’t offered instructions on how to use the WiFi upon check in so I never get to use it

Posted by on 19 Aug 2019

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Comment from Hotel Management

18 Sep 2019 by Jessica

Dear Guest, Thank you for taking the time to review our hotel! I am pleased to read you enjoyed our hotel and facilities overall and appreciate your feedback. Please accept my apologies you wasn't informed on check-in with the hotel Wifi information, for future reference it is just an open network with no password. We hope to welcome you back in the future! With Kind Regards, Clayton Birmingham

5 out of 5
Good sized rooms and comfortable beds Ideal location

Posted by on 18 Jun 2019

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Comment from Hotel Management

20 Jun 2019 by Jessica

Dear Guest, Thank you for taking the time to review your recent stay with us. We are pleased to read that you enjoyed our hotel and facilities and appreciate your kind words. We look forward to welcoming you back very soon. Kind Regards, Clayton Birmingham

5 out of 5
Clean, friendly reception staff and great selection for breakfast

Posted by on 11 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Jessica

Dear Guest, Thank you for taking the time to review your recent stay with us. We are pleased to read that you enjoyed our hotel and facilities and appreciate your kind words. We look forward to welcoming you back very soon. Kind Regards, Clayton Birmingham

5 out of 5

Posted by on 30 Oct 2018

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Comment from Hotel Management

6 Nov 2018 by Fran

Thank you for your feedback, We look forward to welcoming you back very soon, With Kind Regards, Clayton Hotel Birmingham

5 out of 5
Nice and clean Hotel, very friendly staff, great location. Highly recommended!

Posted by on 21 May 2018

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Comment from Hotel Management

23 May 2018 by Fran

Hello, Thank you for reviewing your stay with us. We are pleased to read that you largely enjoyed your stay and we look forward to welcoming you back very soon. With Kind Regards, Clayton Hotel Birmingham

4 out of 5
Kaikki toimi hienosti. Erinomainen sijainti.

Posted by on 22 Mar 2022

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5 out of 5
Schwer ok alles ok hat spass gemacht restaurant war nicht schlecht

Posted by , from schweiz on 3 Apr 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Clayton Hotel Birmingham. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 7 levels
  • Built in 2012
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Birmingham Snow Hill Station (1.5 km / 0.9 mi)

Room Amenities

Clayton Hotel Birmingham offers 218 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Travel cot

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Grill Restaurant – This brasserie specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Alvar Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Off site parking fee: GBP 14 per stay (154.2 mi away; open 7:00 AM to 10:00 PM)
  • Late check-out fee: GBP 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clayton Birmingham
  • Hotel La Tour Birmingham
  • La Tour Birmingham
  • Hotel Tour Birmingham
  • Hotel La Tour
  • Clayton Hotel Birmingham Hotel
  • Clayton Hotel Birmingham Birmingham
  • Clayton Hotel Birmingham Hotel Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.