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Birmingham Marriott Hotel

4-star property
12 Hagley Road, Birmingham, England 020 3788 4841
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3.6 out of 5
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See all 16 Ebookers Reviews

"Fantastic had a great time here, friendly staff and cosy rooms " More

By a verified traveller on Sun 19 Jan 2020

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Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£77* Per night/room 9 May - 10 May

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Birmingham Marriott Hotel. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, a full-service spa and an indoor pool are available. Built in 2000, this 4-star hotel has 104 rooms over 5 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, separate sitting areas and 24-hour room service
  • Free WiFi
  • Enjoy British cuisine while dining at The Brew Bar Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages, facials or manicures and pedicures at Birmingham Leisure Club &
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the beds
  • Just a 3-minute walk from Broad Street and 14 minutes on foot from The Mailbox

Birmingham Marriott Hotel ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Birmingham Marriott Hotel

Everyone (11) Couples (1) Family (2)
5 out of 5
Fantastic had a great time here, friendly staff and cosy rooms

Posted by on 19 Jan 2020

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5 out of 5

Posted by on 18 Jan 2020

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3 out of 5
Very friendly and helpful reception staff. Swimming areas not always very clean, and odd smell near our room.

Posted by on 16 Aug 2019

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5 out of 5
Great hotel lovely facilites pool and steamroom . Very comfy beds and spacious room . Good location. Friendly staff

Posted by on 23 Jul 2019

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5 out of 5

Posted by on 7 May 2019

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2 out of 5
Poor lighting control overall, you also cannot see anything in the bathroom mirror as the lighting is poor. The sink is so low as to be uncomfortable. There is nowhere to put any of your personal items in the bathroom. The water pressure is dismal. The shower is not much more than a dribble. Of the twin beds, one should be in the skip. No power sockets by the bed. A huge gap under the door where the light floods through during the night (blocked with pillows). Shoddy "touch up" paint work, wallpaper peeling off. No complimentary water and a cheap kettle that takes forever to boil. This is not a deluxe room. Its only merit was that is was quiet, as I'd requested. The staff were polite. Room 410 - 4th Floor.

Posted by on 10 Dec 2018

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1 out of 5
Could not access room on arrival - second room had no working A/C - given a noisy fan instead - offered 5000 marriot reward points in recompense which are worth nothing in real terms - very poor - will not stay again and will not recommend

Posted by on 10 Jul 2018

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4 out of 5

Nice hotel rooms slightly tired

Stayed here for business, used it mainly because it was convient to walk to work from here. Rooms need updating starting to look a bit old now. Other than the age of the rooms I can’t fault this hotel. Parking £13 per night.

Posted by , from liverpool on 19 Feb 2018

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4 out of 5

Great city location

Stayed here for a weekend break with mum and sister. Everything was lovely, room, staff and facilities. Only downside was my sister is coeliac and there was not much for her to eat in the evening or at breakfast. There wasn't even any gluten free bread for toast!

Posted by , from SOUTHAMPTON on 18 Aug 2017

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4 out of 5

Good staff, nice room.

Pros: Efficient, clean, comfortable room, helpful staff in general.
Cons: Breakfast - see review.
Location: El Borracho de Oro is a couple of minutes walk away and is excellent for tapas.
We stayed for one night and didn't have time to try most of the facilities. However, the staff were generally helpful and the room was a good size, clean and quiet. Bath towels were missing from our room but that was easily rectified. The breakfast staff weren't up to the standard we expect. The scrambled egg had run out just before our arrival, and a member of staff had to be notified as they didn't notice. Usually staff would be proactive in spotting this sort of thing. It then took approximately 15 minutes for fresh to arrive. This was annoying because we were on a schedule and the staff seemed rushed and unhappy. Bread for toasting and orange juice also ran out, and again, staff had to be asked for more. This was around 9am - 9:30am and there were many people coming in at this time, so I'm sure a lot of people went away with a poor impression of the breakfast.

Posted by on 17 Aug 2017

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About the Birmingham Marriott Hotel

Location 12 Hagley Road, Birmingham, England B16 8SJ

Renovations + Closures

This property is closed from 5 November 2020 to 3 May 2021 (dates subject to change).

Property Features

Birmingham Marriott Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly Birmingham Marriott Hotel. Parking is available for a fee. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Birmingham Airport (BHX) (27.1 km / 16.9 mi)
  • Train station: Birmingham Five Ways Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Birmingham Marriott Hotel offers 104 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

The Brew Bar Lounge – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Spa Services

Birmingham Leisure Club & has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and manicures and pedicures. The spa is equipped with a steam room.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Steam room in spa
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 16.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 9 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 9 per day (rates may vary)
  • Self-parking fee: GBP 13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Marriott
  • Marriott Birmingham
  • Marriott Hotel Birmingham
  • Birmingham Marriott Hotel
  • Birmingham Marriott
  • Birmingham Marriott Hotel Hotel
  • Birmingham Marriott Hotel Birmingham
  • Birmingham Marriott Hotel Hotel Birmingham

You should know

  • Pool access available from 6:00 AM to 11:00 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.