"Stayed here for business, used it mainly because it was convient to walk to work from here. Rooms need updating starting to look a bit old now. Other ... " More

By a verified traveller on Mon 19 Feb 2018

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Birmingham Marriott Hotel. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 2000, this 4-star hotel has 104 rooms over 5 floors. Pillowtop beds and Smart TVs are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, separate sitting areas and 24-hour room service
  • Free WiFi in some public areas
  • Enjoy British cuisine while dining at The Brew Bar Lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages, manicures and pedicures or facials at Birmingham Leisure Club &
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests praise the central and quiet location
  • Steps from Hagley Road and 3 minutes on foot from Broad Street

Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£53 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Birmingham Marriott Hotel ratings based on 12 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Birmingham Marriott Hotel

Everyone (11) Family (1)
5 out of 5

Posted by on 7 May 2019

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2 out of 5
Poor lighting control overall, you also cannot see anything in the bathroom mirror as the lighting is poor. The sink is so low as to be uncomfortable. There is nowhere to put any of your personal items in the bathroom. The water pressure is dismal. The shower is not much more than a dribble. Of the twin beds, one should be in the skip. No power sockets by the bed. A huge gap under the door where the light floods through during the night (blocked with pillows). Shoddy "touch up" paint work, wallpaper peeling off. No complimentary water and a cheap kettle that takes forever to boil. This is not a deluxe room. Its only merit was that is was quiet, as I'd requested. The staff were polite. Room 410 - 4th Floor.

Posted by on 10 Dec 2018

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1 out of 5
Could not access room on arrival - second room had no working A/C - given a noisy fan instead - offered 5000 marriot reward points in recompense which are worth nothing in real terms - very poor - will not stay again and will not recommend

Posted by on 10 Jul 2018

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4 out of 5

Nice hotel rooms slightly tired

Stayed here for business, used it mainly because it was convient to walk to work from here. Rooms need updating starting to look a bit old now. Other than the age of the rooms I can’t fault this hotel. Parking £13 per night.

Posted by , from liverpool on 19 Feb 2018

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4 out of 5

Great city location

Stayed here for a weekend break with mum and sister. Everything was lovely, room, staff and facilities. Only downside was my sister is coeliac and there was not much for her to eat in the evening or at breakfast. There wasn't even any gluten free bread for toast!

Posted by , from SOUTHAMPTON on 18 Aug 2017

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4 out of 5

Good staff, nice room.

Pros: Efficient, clean, comfortable room, helpful staff in general.
Cons: Breakfast - see review.
Location: El Borracho de Oro is a couple of minutes walk away and is excellent for tapas.
We stayed for one night and didn't have time to try most of the facilities. However, the staff were generally helpful and the room was a good size, clean and quiet. Bath towels were missing from our room but that was easily rectified. The breakfast staff weren't up to the standard we expect. The scrambled egg had run out just before our arrival, and a member of staff had to be notified as they didn't notice. Usually staff would be proactive in spotting this sort of thing. It then took approximately 15 minutes for fresh to arrive. This was annoying because we were on a schedule and the staff seemed rushed and unhappy. Bread for toasting and orange juice also ran out, and again, staff had to be asked for more. This was around 9am - 9:30am and there were many people coming in at this time, so I'm sure a lot of people went away with a poor impression of the breakfast.

Posted by on 17 Aug 2017

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4 out of 5

Great hotel, close to centre

Great hotel, only criticism is that the room was a bit too hot, unable to open windows and although the aircon appeared to have a dial for you to control either didn't work at all or was set too warm. Hotel staff were very friendly and the room was lovely and clean on arrrival

Posted by on 31 Jul 2017

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5 out of 5

great base went to the athletics fantastic city

Pros: location and the friendly staff breakfast was excellent
well placed for our visit to the athletics and to see friends in the city

Posted by on 5 Mar 2017

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5 out of 5

Lovely hotel close to everything

Stay was lovely can't fault it. Only down side we arrived at breakfast at 10am breakfast is served 6:30-11. And we got our hot food and at 10:20 a worker started removing all the food without even asking if we wanted anymore? Other than that all was amazing

Posted by on 25 Feb 2017

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1 out of 5

Scratchy tired hotel

It's a hotel which has had its day living on the memory of what it was rooms have a high stench of cigarette smoke I'd changed room from 215-217 due to this and it was just as strong, rubbish in the bin, human stains on the net curtains finger smudges on the mirrored doors left at 3am couldn't sleep or stay there it's the worst hotel probably in Birmingham

Posted by , from H on 8 Feb 2017

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About the Birmingham Marriott Hotel

Location 12 Hagley Road, Birmingham, England B16 8SJ

Property Features

Birmingham Marriott Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, a sauna, and spa services are also featured at the business-friendly Birmingham Marriott Hotel. Parking is available for a fee. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi


Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Birmingham (BHX) (17.4 km / 10.8 mi)
  • Train station: Birmingham Five Ways Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Birmingham Marriott Hotel offers 104 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

The Brew Bar Lounge – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Spa Services

Birmingham Leisure Club & has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a steam room.

The spa is open daily.

  • Steam room in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Facial treatments
  • Massages


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 9 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 9 per day (rates may vary)
  • Self-parking fee: GBP 13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Marriott Hotel
  • Birmingham Marriott
  • Marriott Birmingham

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.