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3.5 out of 5
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"For a centre of a city hotel it’s got everything, parking is great £16 all night. Clean, modern, food great, staff helpful and I’ll be staying again n ... " More

By a verified traveller on Wed 09 Aug 2023

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Superior Double or Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Leonardo Royal Hotel Birmingham ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo Royal Hotel Birmingham

Everyone (6) Couples (1) Family (1)
2 out of 5
Walls in room were filthy No air conditioning working Unhelpful reception staff

Posted by on 12 Feb 2024

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Comment from Hotel Management

16 Feb 2024 by Duty Manager

Good Morning Thank you for taking your time in doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcoming you back to the hotel in the near future and hope you have a wonderful weekendKind RegardsDuty Manager

2 out of 5

Posted by on 16 Dec 2023

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Comment from Hotel Management

17 Jan 2024 by Duty Manager

Good Morning Thank you taking your time to do a review on Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

5 out of 5
For a centre of a city hotel it’s got everything, parking is great £16 all night. Clean, modern, food great, staff helpful and I’ll be staying again next time I’m in town.

Posted by , from Golcar on 9 Aug 2023

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Comment from Hotel Management

21 Aug 2023 by Leonardo Royal Hotel Birmingham

Dear Paul,Thank you for choosing to stay with the Leonardo Royal Hotel Birmingham.We are happy we were able to make your stay memorable.Wishing you a wonderful week.Many thanksLeonardo Royal Hotel Birmingham

5 out of 5
Hotel has been nicely refurbished. Large modern communal areas. Quick walk to Brindley place for food options, 15 minute walk from new street station.

Posted by on 18 Jun 2023

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Comment from Hotel Management

16 Aug 2023 by Leonardo Royal Hotel Birmingham

Dear Catherine,Thank you choosing to stay at the Leonardo Royal Hotel Birmingham.We appreciate the feedback about your recent stay with us as this helps us to get better.Many thanksLeonardo Royal Hotel

5 out of 5

Posted by on 21 May 2023

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5 out of 5
Great location. Nicely renovated room with great bathroom.

Posted by on 7 Nov 2022

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5 out of 5

Posted by on 21 Dec 2021

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4 out of 5

Posted by on 11 Dec 2021

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2 out of 5
Difficult to get to from main road. Expensive parking, it should be included in the cost. Surprised to discover there was no available USB ports in the room to charge a phone, I had forgotten my phone charger, when asked at reception the response was unhelpful also they looked surprised as if they had no clue, even saying why would we have USB ports? I then asked if there was a phone charger I could borrow, told to go to a Sainsbury. When your not used to an area and your attending a Conference going out to find a charger is tricky. It was more the poor attitude and lack of interest which surprised me most. Food poor standard, cleanliness of eating areas poor, and how the self serve of food was not good particularly during times of Covid, items being left for everyone to pick up with hands, serving tongs being handled by everyone and mixed with different food types. Room was not clean. Most likely not stay next time when attending a training or conference.

Posted by on 21 Oct 2021

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3 out of 5
There was no room service provided for cleaning it everyday- even no replacement of mugs etc. The room headboard were dusty. The reception staff wasn’t very helpful - a bit rude. We asked for a plaster as first aid necessity and we’re told we ran out of it last night. The room was spacious so that was a good thing but the bathroom tub had small height and too outdated. The location of hotel was good. I just hoped with 3 night stay we could have got a better service. Too put off by the reception staff.

Posted by , from aberdeen on 19 Oct 2021

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.