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"Great stay comfortable bed and bathroom was decent " More

By a verified traveller on Mon 04 Mar 2019

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Queen Standard, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£34* Per night/room 3 Oct - 4 Oct

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

King Superior, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Collection Hotel Birmingham's good location. During your stay, you're just a quick walk from Hagley Road. Free WiFi in public areas, a restaurant and a bar are available. This 3-star hotel has 73 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer iPod docking stations, flat-screen TVs and room service
  • Free WiFi
  • Enjoy British cuisine while dining at Headingly Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • Guests speak favourably about the value of their stay and the comfortable guestrooms
  • Steps from Hagley Road and a 2-minute drive from Birmingham Botanical Gardens

Collection Hotel Birmingham ratings based on 9 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Collection Hotel Birmingham

Everyone (6) Couples (1) Family (1)
1 out of 5
It was there worst hotel i have ever stayed in. The hotel and rooms were so far removed from the description that im going to contact trading standards and will not use ebookers again as I entrusted my stay to you web services

Posted by on 31 Aug 2021

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1 out of 5
Disgustingly unclean, water pressure ridiculous, beds are terruble, changed 3 rooms until there wss one that was decent enough fir human habitat. Never again will i stag kn kns of ghese dumps...website and images are so deceiving. Disgusting.

Posted by on 21 May 2019

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4 out of 5
Great stay comfortable bed and bathroom was decent

Posted by on 4 Mar 2019

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1 out of 5
the shower was not working properly, water was not coming. the toilet was dirty. The room did not look anywhere close to the pictures. the mattress was very uncomfortable. would not recommend to anyone or visit the place again. Thank you

Posted by on 4 Feb 2019

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4 out of 5

Hotel is convenient for the Barclaycard arena.

Pros: The bedrooms and reception are very pleasant and clean. The staff are really good, friendly and helpful.
Cons: This hotel could be improved by keeping up with minor repairs and making sure the rooms are properly equipped. Cook breakfasts when ordered.
The hotel is a very nice hotel spoilt slightly by a few minor but irritating things. One of our rooms had no pillowslips on the pillows. The room I stayed in had no cups, the bolt was broken on the bathroom door, the window catch was broken and the toilet roll holder was broken. All these things could be put right easily but would improve the hotel enormously. The breakfast was really bad the first morning . It had obviously been cooked and left to keep warm, the bacon was uneatable as it was overcooked and the egg was dried up. The breakfast the second morning was much better. The breakfasts are large.

Posted by , from Kent on 17 Mar 2018

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4 out of 5

Ok hotel

The hotel is good.. wall are very thin.. you can hear everything on whats happening in the rooms when you walk past..

Posted by on 19 Feb 2018

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2 out of 5

Collectionm Hotel Birmingham

Pros: Not much for the price paid for booking
Cons: Loving and caring in the domestic front
Bed facility okay. Bathroom terrible, broken taps/shower control/visible blackening of water tap heads.

Posted by , from UK on 20 Nov 2017

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2 out of 5

Always a bad experience

I checked in to be told that all the rooms had been occupied and only one room was left. The receptionist said if we were not happy with the room, there was a twin room available which we would be able to have. The bedsheets were dirty ahd stained, bathroom door damaged, damage to the ceilings and walls, hair in the sink. Definitely not in a state to be given to hotel customers and nothing like the photos on the website. We phoned the receptionist as were not happy and would like the twin room, to be told we can't have it and have to wait until 3am. This is the second time I have had issues with the hotel. Previously last year where I requested an iron and took 40 minutes for it to be delivered to the room, only to find it didn't even work.

Posted by , from West Midlands on 9 Jul 2017

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3 out of 5

Decent, staff not so friendly

Was an OK stay, nothing that stood out and staff where not overly helpfull either. you get what you pay for really.

Posted by on 30 Jul 2016

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About the Collection Hotel Birmingham

Location 263 Hagley Road, Birmingham, England B16 9NA

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. The business-friendly Collection Hotel Birmingham also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Birmingham hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Birmingham Five Ways Station (2.5 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Collection Hotel Birmingham offers 73 forms of accommodation with iPod docking stations and a safe. 32-inch Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

Headingly Restaurant – This restaurant specialises in British cuisine and only serves dinner.

The Edgbaston Bar – On-site bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10.00 for adults and GBP 5 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Collection Birmingham
  • Collection Hotel Birmingham
  • Collection Birmingham
  • Clarion Collection Birmingham Hotel Birmingham
  • Collection Hotel Birmingham Hotel
  • Collection Hotel Birmingham Birmingham
  • Collection Hotel Birmingham Hotel Birmingham
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.