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"Great stay comfortable bed and bathroom was decent " More

By a verified traveller on Mon 04 Mar 2019

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Queen Standard, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Superior, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Collection Hotel Birmingham, you're just a quick walk from Hagley Road. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • Just a 3-minute drive from Broad Street and a few minutes from Utilita Arena Birmingham

Collection Hotel Birmingham ratings based on 13 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Collection Hotel Birmingham

Everyone (9) Couples (1) Family (1)
5 out of 5

Posted by on 16 Jun 2022

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2 out of 5
Service was good but room was dirty hole in bathroom door carpet was so dirty and stained walls had dirty marks on bit disappointed

Posted by on 23 May 2022

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3 out of 5

Posted by on 17 Jan 2022

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2 out of 5

Posted by on 1 Oct 2021

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1 out of 5
It was there worst hotel i have ever stayed in. The hotel and rooms were so far removed from the description that im going to contact trading standards and will not use ebookers again as I entrusted my stay to you web services

Posted by on 31 Aug 2021

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1 out of 5
Disgustingly unclean, water pressure ridiculous, beds are terruble, changed 3 rooms until there wss one that was decent enough fir human habitat. Never again will i stag kn kns of ghese and images are so deceiving. Disgusting.

Posted by on 21 May 2019

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4 out of 5
Great stay comfortable bed and bathroom was decent

Posted by on 4 Mar 2019

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1 out of 5
the shower was not working properly, water was not coming. the toilet was dirty. The room did not look anywhere close to the pictures. the mattress was very uncomfortable. would not recommend to anyone or visit the place again. Thank you

Posted by on 4 Feb 2019

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4 out of 5

Hotel is convenient for the Barclaycard arena.

Pros: The bedrooms and reception are very pleasant and clean. The staff are really good, friendly and helpful.
Cons: This hotel could be improved by keeping up with minor repairs and making sure the rooms are properly equipped. Cook breakfasts when ordered.
The hotel is a very nice hotel spoilt slightly by a few minor but irritating things. One of our rooms had no pillowslips on the pillows. The room I stayed in had no cups, the bolt was broken on the bathroom door, the window catch was broken and the toilet roll holder was broken. All these things could be put right easily but would improve the hotel enormously. The breakfast was really bad the first morning . It had obviously been cooked and left to keep warm, the bacon was uneatable as it was overcooked and the egg was dried up. The breakfast the second morning was much better. The breakfasts are large.

Posted by , from Kent on 17 Mar 2018

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4 out of 5

Ok hotel

The hotel is good.. wall are very thin.. you can hear everything on whats happening in the rooms when you walk past..

Posted by on 19 Feb 2018

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About the Collection Hotel Birmingham

Location 263 Hagley Road, Birmingham, England B16 9NA

Renovations + Closures

This property is closed from 28 October 2022 to 18 November 2024 (dates subject to change).

The property is closed: Christmas Eve and Christmas Day.

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. The business-friendly Collection Hotel Birmingham also features laundry facilities, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available. This 3-star Birmingham hotel is smoke free.

  • 73 guestrooms or units
  • 3 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , RV, bus, truck parking


  • Train station: Birmingham Five Ways Station (2.5 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Collection Hotel Birmingham offers 73 accommodations with iPod docking stations and a safe. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower, dressing gowns and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • iPod dock
  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms

Food & Drink

The Edgbaston Bar – On-site bar. Open daily.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Collection Birmingham
  • Collection Hotel Birmingham
  • Collection Birmingham
  • Clarion Collection Birmingham Hotel Birmingham
  • Collection Hotel Birmingham Hotel
  • Collection Hotel Birmingham Birmingham
  • Collection Hotel Birmingham Hotel Birmingham
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.