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- All rooms offer 24-hour room service, LED TVs and coffee/tea makers
- Free WiFi
- For dining with ocean views, stop by Paragon Restaurant, one of the property's 2 restaurants
- Breakfast served daily for a fee
- Self-parking available for a fee
- Take a swim in the indoor pool or soak in the spa tub
- Services include dry cleaning/laundry, luggage storage and wedding services
- On-site recreation includes a health club, a steam room and a sauna
- Guests speak favourably about the WiFi and the local sightseeing
- Steps from Douglas Beach and 12 minutes on foot from Gaiety Theatre
Best Western Palace Hotel & Casino ratings based on 24 verified reviews
Guest reviews for Best Western Palace Hotel & Casino
Very good hotel, opposite the beach
Hotel in good position but needs refurbishment....
Palace Hotel Review
Long weekend break
About the Best Western Palace Hotel & CasinoLocation Central Promenade, Douglas, England IM2 4NA
As a guest of Best Western Palace Hotel & Casino, you'll find an indoor pool, a health club, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A casino, spa services, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Palace Hotel & Casino. For a fee, parking is available. This 4-star Douglas hotel is smoke free.
- 1 building
- 133 guestrooms or units
- 3 levels
- 2 dining venues
- Built in 1965
- Bar or lounge
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Wedding services available
- Computer for guest use
- Newspapers in lobby (free)
- Television in lobby
- No smoking on site
Family Friendly Amenities
- Family Property
- Indoor pool
- Free WiFi
- Laundry facilities
- Free cots/infant beds
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
- Airport: Isle of Man (IOM) (15.4 km / 9.6 mi)
- Train station: Douglas Station (2 km / 1.2 mi)
- Parking: Self parking available for a surcharge
Best Western Palace Hotel & Casino offers 133 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Douglas hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
- In-room dining (24 hours)
- LED television
- Digital channels
- Coffee maker
- Shower and tub combination
- Cribs (free)
- Housekeeping (daily)
- Toiletries (free)
- Iron and ironing board
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy breakfast daily from 7 AM to 10 AM.
Paragon Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Check-in time starts at 4 PM
- Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- Only service animals are allowed
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: GBP 12.95 per person (approximately)
- Self-parking fee: GBP 4 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.