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4.9 out of 5

"Everything about it was fantastic from the moment We arrived until We left.Staff very friendly and helpful in all the areas of the hotel.The food was ... " More

By a verified traveller on Mon 10 Jul 2023

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Classic Twin Room, 2 Single Beds, Courtyard View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£96* Per night/room 20 Mar - 21 Mar

Suite, 1 Bedroom, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds, Balcony, Sea View (Balcony)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Dubrovnik Riviera Hotel. During your stay, you're just a quick walk from Srebreno Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Restaurant Leut, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or body scrubs at Shine Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 12 minutes by car from Pile Gate and 12 minutes from Sponza Palace
  • Airport shuttle service available for a fee

Sheraton Dubrovnik Riviera Hotel ratings based on 17 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Dubrovnik Riviera Hotel

Everyone (6) Business (1) Couples (3) Family (3)
5 out of 5
Everything about it was fantastic from the moment We arrived until We left.Staff very friendly and helpful in all the areas of the hotel.The food was amazing and a great variety from breakfast to dinner. The room was very quiet with a fabulous view all round

Posted by on 10 Jul 2023

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Comment from Hotel Management

10 Jul 2023 by Antonio Ostric

Dear Damien, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments as well the feedback. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

5 out of 5
Very friendly staff. Very nice beach. Very properly held and specialist clean rooms. The only point to improve is that may be something could be done about people/ children playing with real football on the beach area .. creating some little havoc 😅

Posted by on 21 Jul 2022

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Comment from Hotel Management

22 Jul 2022 by Antonio

Dear Ismail, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were proud to see that you enjoyed your stay. We all hope that there will be a new opportunity to welcome your back. With kind regards, Antonio Oštrić Executive Assistant General Manager

5 out of 5
Very spacious and clean room, very nice pool, friendly staff, amazing breakfast!

Posted by , from Sibiu, Romania on 26 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Dario Matic

Dear Joanna, Thank you for choosing Sheraton Dubrovnik Riviera hotel. We are happy to hear the stay was up to you expectations. Kind regards, Dario Matic Rooms division Manager

5 out of 5

Great hotel, good location

Pros: Suite was a good size and layout. hotel pool lovely, plenty of sunbeds. Dining area not crowded, Spa and indoor pool looked great. Check in/out easy.
Cons: description of rooms, our view was not "amazing". We looked onto main road and buildings, mountains very much in the distance. Disappointing.
Location: Easy access to towns nearby, local boat service, bus route or hire a kayak and go explore. Children's playgrounds on walk to Milni. Local restaurants.
Staff very friendly, breakfast was superb. We laxed by the pool, hired a kayak and explored, walked to nearby villages and caught the bus to Cavtat, easy no hassle. Local shops cheaper than airport. great playground enroute to Milni.

Posted by , from London on 5 Jun 2017

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5 out of 5
A

Posted by on 23 Aug 2023

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Comment from Hotel Management

31 Aug 2023 by Ana Barovic

Dear Roger, thank you for staying with us and for taking the time to provide your lovely feedback. I hope that in the future you will decide to visit us again so that we can give you another pleasant and positive stay. Sincerely, Ana Barovic Front Office Manager

5 out of 5

Posted by on 5 Jul 2023

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Comment from Hotel Management

26 Jul 2023 by Antonio Ostric

Dear Paula, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

5 out of 5
Very good place to have a holiday with a family. Our 4 year old enjoyed the buffet, in and outdoor pools, kids playrooms and several kids play parks. And the beach ofcourse. Transport from and to AirPort was really nice. Adults enjoyed the excellent king size bed.

Posted by on 30 May 2023

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Comment from Hotel Management

2 Jun 2023 by Antonio Ostric

Dear Henna, Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel. We were delighted to see that you enjoyed your stay and thank you for describing your experience to be 5/5. We were happy to see that you described our hotel as a lovely place and thank you for the nice comments. We look forward to the new opportunity to welcome you back in the near future. With kind regards from Dubrovnik, Antonio Oštrić Executive Assistant General Manager

5 out of 5
Upea uusi hotelli, ihan huippu palvelu, kaunis piha ja ympäristö, helppo kulkea Vanhaan kaupunkiin. Ranta lähellä, maisemat mahtavat! Aamupala monipuolinen, muita ravintolapalveluita ei kokeiltu.

Posted by on 4 May 2023

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Comment from Hotel Management

8 May 2023 by Antonio Oštrić

Dear Anu Rikka,Thank you for taking the time to review your stay at Sheraton Dubrovnik Riviera hotel.We were delighted to see that you enjoyed your stay and thank you for describing your experience to be excellent.We look forward to the new opportunity to welcome you back in the near future.With kind regards from Dubrovnik,Antonio OštrićExecutive Assistant General Manager

5 out of 5

Posted by on 19 Apr 2022

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5 out of 5
Hotel moderne, et neuf. Chambres spacieuses Piscine intérieur chauffée. Piscines extérieure, et accès à la mer

Posted by on 18 Apr 2022

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Comment from Hotel Management

27 Apr 2022 by Antonio

Dear Andrea, Thank you for choosing Sheraton Dubrovnik Riviera hotel during your recent visit to Dubrovnik area. We are pleased to hear you have enjoyed your stay and thank you for sharing your feedback with us. We look forward to welcoming you back to our hotel in the not too distant future.

About the Sheraton Dubrovnik Riviera Hotel

Location Šetalište Dr. F. Tudmana 17, Zupa dubrovacka, 20207

Renovations + Closures

The following facilities or services will be unavailable from October 31 2023 to March 31 2024 (dates subject to change):

  • One of the dining venues

Property Features

Sheraton Dubrovnik Riviera Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and 7 meeting rooms are available. Event space at this resort measures 9688 square feet (900 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the luxury Sheraton Dubrovnik Riviera Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Zupa dubrovacka resort is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Built in 2015
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Dubrovnik Riviera Hotel offers 251 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers. This Zupa dubrovacka resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Restaurant Leut – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Lungomare Restaurant – This restaurant overlooks the ocean and specialises in local and international cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Shine Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Dubrovnik Riviera Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 39 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: EUR 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Dubrovnik Riviera Hotel
  • Sheraton Riviera Hotel
  • Sheraton Dubrovnik Riviera Hotel Zupa dubrovacka
  • Sheraton Riviera
  • Sheraton Dubrovnik Riviera Zupa dubrovacka
  • Sheraton Dubrovnik Riviera Zu
  • Sheraton Dubrovnik Riviera
  • Sheraton Dubrovnik Riviera Hotel Resort
  • Sheraton Dubrovnik Riviera Hotel Zupa dubrovacka
  • Sheraton Dubrovnik Riviera Hotel Resort Zupa dubrovacka

You should know

  • The seasonal pool will open in May and close in September.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.