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4.2 out of 5

"morning foods are impression with this price a range . staff too new to work . others very basic . " More

By a verified traveller on Tue 13 Mar 2018

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City Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£81* Per night/room 23 Feb - 24 Feb

Suite Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

City Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at carathotel Düsseldorf City gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Savoy Theater. Features include free WiFi in public areas, plus a bar and dry cleaning service.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, multilingual staff and a lift
  • Guests have great things to say about the proximity to shopping and the comfortable guestrooms
  • Steps from Savoy Theater and 4 minutes on foot from Konigsallee
  • Pets welcome for a fee (restrictions apply)

carathotel Düsseldorf City ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for carathotel Düsseldorf City

Everyone (14) Couples (2) Family (2)
4 out of 5

close to train station and restaurant

Pros: foods in morning
Cons: staff need be trained well
Location: shopping , station , very good location
morning foods are impression with this price a range . staff too new to work . others very basic .

Posted by on 13 Mar 2018

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Comment from Hotel Management

13 Mar 2018 by Carathotel Düsseldorf City-Team

Dear Guest, Thank you for your review. We have just opened a few days ago and all staff is new in a brandnew Hotel. All trainings are nothing in real life :-) so we are working hard to get together as a team and make the guests a perfect stay. We improve us every day. We would be pleased to welcome you again to convince you from our staff. Kindest regards your carathotel Düsseldorf City Team

5 out of 5
Modernes Stadthotel mit einem Sommergarten im 4. Stock; aussergewöhnlich! Bravo an den Architekten! Konzept der Aufzüge führt zu relativ langen Wartezeiten und Fahrten in die falsche Richtung. Teure Parkgarage.

Posted by on 29 Aug 2022

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Comment from Hotel Management

1 Oct 2022 by carathotels

Lieber Thomas, vielen Dank für Ihre fantastische Bewertung! Wir freuen uns, dass Ihnen das Superior Zimmer gefallen hat. Das Parkhaus im gleichen Gebäude wird nicht von uns betrieben, daher können wir die Preise nicht beeinflussen. Dennoch befindet sich der Großteil der Parkhäuser in der Düsseldorfer Innenstadt in diesem Preissegment. Gerne würden wir Sie bald erneut bei uns begrüßen dürfen. Mit herzlichen GrüßenIhr Team vom carathotels Düsseldorf City

4 out of 5

Posted by on 14 Aug 2022

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5 out of 5
Gut gelegen zwischen Bahnhof und Kö, sehr grosse Zimmer und vor allem sehr ruhig und sauber.

Posted by on 30 May 2022

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Comment from Hotel Management

22 Jun 2022 by Carathotels

Liebe Sandra, danke für die positive Bewertung. Wir freuen uns, dass Ihnen die Lage zugute gekommen ist und dass Ihnen unsere Zimmer gefallen haben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Ihr Team vom carathotels Düsseldorf City

3 out of 5
Nicht Fahrrad freundlich sonst sehr gut. Sauber und super Ort

Posted by , from Nyon on 31 Jul 2020

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Comment from Hotel Management

28 Aug 2020 by Ihr Team vom carathotel Düsseldorf City

Lieber Gast, Vielen Dank für Ihr Bewertung. Da wir stetig bestrebt sind, unseren Gästen einen optimalen Aufenthalt zu bieten, haben wir Rücksprache mit dem Parkhausbetreiber gehalten und nun eine Möglichkeit in der 3 Etage gefunden. Gerne würden wir Sie bald wieder in unserem Haus willkommen heißen. Mit herzlichen Grüßen Ihr Team vom carathotel Düsseldorf City

5 out of 5

Posted by on 3 Mar 2020

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4 out of 5
Sehr gute location im Zentrum. Nur schade, dass der E-Bookers preis massiv höher ist als wenn man direkt bucht.

Posted by on 28 Feb 2020

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4 out of 5
Zentrale Lage des Hotel, Zimmer tipptopp bequemes Bett, Sauber, Tolles Frühstücksbuffet und freundliches Personal. Kann ich nur weiter empfehlen.

Posted by on 4 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Ihr Team vom carathotel Düsseldorf City

Lieber Gast, herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass es Ihnen bei uns so gut gefallen hat und geben Ihr Lob gerne an unsere Kollegen weiter. Viele Grüße, Ihr Team vom carathotel Düsseldorf City

4 out of 5

Posted by on 2 Oct 2019

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5 out of 5
Absolute Ruhe, tadellos sauber, alles neu, hervorragendes Bett, ausserordentlich freundliches Personal, zentrale Lage, in jeder Beziehung perfekt.

Posted by on 6 Sep 2019

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Comment from Hotel Management

2 Oct 2019 by Ihr Team vom carathotel Düsseldorf City

Lieber Gast, herzlichen Dank für Ihre tolle Bewertung! Wir freuen uns sehr, dass Ihnen der Aufenthalt bei uns so gut gefallen hat. Viele Grüße aus Düsseldorf, Ihr Team vom carathotel Düsseldorf City

About the carathotel Düsseldorf City

Location Oststrasse 155, Stadtmitte, Düsseldorf, 40210

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A library, vending machine, and multilingual staff are also featured at the business-friendly carathotel Düsseldorf City. Parking is available for a fee. This Düsseldorf hotel is smoke free.

  • 191 guestrooms or units
  • Built in 2018
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Düsseldorf Central Station (0.9 km / 0.5 mi)
  • Metro station: Steinstrasse-Konigsallee U-Bahn (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Carathotel Düsseldorf City offers 191 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Düsseldorf hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and on-site parking

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.