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"Lovely staff who were always willing to help. Helped me move room when i was struggling to walk to first room. " More

By a verified traveller on Mon 24 Dec 2018

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Family Room (Classic)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room (Classic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Livingston Hotel ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Livingston Hotel

Everyone (8) Couples (1) Family (1)
2 out of 5
This place is dated, needs some work done, staff disinterested, didn't eat, didn't like the look of it. It was fun being woke by the maids at 7:45am trying to clean my room, luckily I put the catch on. Won't be returning

Posted by , from Golcar on 10 Apr 2024

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5 out of 5

Posted by on 6 Apr 2024

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2 out of 5
Rooms are very dated and showing signs of their age. Evening receptionist was lovely and very welcoming, morning was meh. Not much sound proofing from corridors into rooms so a lot of noise. £17.50 for breakfast if you don’t book in advance (£10 if you do!) absolute con! Yes I’m hangry writing this, little sleep and hungry doesn’t mix well.

Posted by , from Glasgow on 29 Dec 2023

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3 out of 5

Posted by on 25 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by NW

Thank you for your valued feedback. Kind Regards

5 out of 5
Lovely staff who were always willing to help. Helped me move room when i was struggling to walk to first room.

Posted by on 24 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by NW

Thank you for taking the time to share your feedback with us. I am pleased you enjoyed your stay. Kind Regards

3 out of 5

Needs Upgrading

Cons: it needs a complete refurb.
Location: Close to Edinburgh and also very close to Good shopping mall.
although the bathroom looked a relatively new refurb, the carpet in the room needed changing along with the curtains and more attention to cleaning was required!

Posted by on 25 Sep 2017

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2 out of 5

Very unfriendly staff

The staffs are not friendly. The cleaner pretends to clean the room by just changing the pillow cases.

Posted by , from London on 23 Aug 2016

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4 out of 5

Shopping trip stopover

This is our third visit to the mercure livingston. We stay here because of the location and the helpfulness of the staff. Our room was nice and cosy. The breakfast however was a big disappointment this time compared with previous visits. We were ok about the reduced selection due to the time of the year but the fried eggs although cooked to order were v overcooked and solid. The staff did respond to my request for replacement eggs but by then of course the bacon etc was cold. My husband dislikes when I have to complain about anything so I'm not sure if we will return to this hotel.

Posted by on 31 Dec 2013

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5 out of 5

Posted by on 29 Oct 2023

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Comment from Hotel Management

20 Nov 2023 by jill

Dear Jonas,Thankyou so much for your 5/5 review.We are glad you enjoyed your stay and look forward to welcoming you back in the future.RegardsJillian LevenMercure Livingston

3 out of 5
Huoneiden sängyt olivat hyviä ja niissä oli hyvä nukkua. Ammeet ja 2-ote hanat hieman hankalia. Aamiainen oli liian englantilainen.

Posted by on 18 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by NW

Thank you for taking the time to share your review. I will discuss your comments with the team. Kind Regards