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4.7 out of 5

"Pool was closed and I choose this hotel as this was the only hotel with pool in the area .kids very disappointed . " More

By a verified traveller on Tue 26 Mar 2019

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Double or Twin Room (2 person)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£72* Per night/room 14 May - 15 May

Suite (6 people)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Apartment (2 people)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (5 people)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Apartment (3 people)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (1 person)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Lux Fátima Park - Hotel, Suites & Residence, you're just a quick walk from Museu de Cera. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at Organic
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Museu de Cera and 13 minutes on foot from Sanctuary of Our Lady of Fatima

Lux Fátima Park - Hotel, Suites & Residence ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lux Fátima Park - Hotel, Suites & Residence

Everyone (2) Family (1)
5 out of 5

Posted by on 19 Aug 2021

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4 out of 5
Pool was closed and I choose this hotel as this was the only hotel with pool in the area .kids very disappointed .

Posted by on 26 Mar 2019

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Comment from Hotel Management

19 Apr 2019 by Bruno Bernardino (Front Office Manager)

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 12 Jul 2022

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About the Lux Fátima Park - Hotel, Suites & Residence

Location Av. D. José Alves Correia da Silva, Ourem, 2495-402

Renovations + Closures

The following facilities or services will be unavailable from November 1 2023 to March 31 2024 (dates subject to change):

  • Fitness facilities
  • Spa

The following facilities are closed seasonally each year. They will be closed from 1 November to 30 April:

  • Swimming pool

Property Features

Lux Fátima Park - Hotel, Suites & Residence offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 5 meeting rooms. A kids' pool, a seasonal outdoor pool, and a rooftop terrace are also featured at Lux Fátima Park - Hotel, Suites & Residence. Self parking is free. This 4-star Fatima hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Offsite parking reservations required

Transport

  • Parking: Free self parking

Room Amenities

Lux Fátima Park - Hotel, Suites & Residence offers 121 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets and complimentary toiletries. This Fatima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Park – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Organic has couples treatment room(s). Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 8:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • LGBTQ friendly
  • Property registry number - 2980
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lux Fátima Park Hotel Suites Fatima
  • Lux Fátima Park Hotel Suites
  • Lux Fátima Park Suites Fatima
  • Lux Fátima Park Suites
  • Lux Fátima Park Hotel Suites Residence
  • Lux Fátima Park Hotel Suites Residence
  • Lux Fátima Park - Hotel, Suites & Residence Hotel
  • Lux Fátima Park - Hotel, Suites & Residence Ourem
  • Lux Fátima Park - Hotel, Suites & Residence Hotel Ourem

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.