5 Oct 2019 by Claudia
Thank you for your feedback, it is always very helpful for us! Yes it is definetely right we give the possibility to rent either the Bedroom alone ( called: Comfort Room) or the entire apartment , obviously the latter option would be more expensive. Guests can choose either options when they make their reservation. Upon their arrival, if Guests change their mind and love to have the entire apartment, we are alwaysvvery happy to offer them this chance changing the reservation. When Guests book just the "Comfort Room", breakfast is not incleded in the rate. Maybe you are confusing the cleaner who, you are right, doesn't speak any english, with me (the owner). I was there everyday checking if everything was alright with you. Looking forward to seeing you again at the Drom. I will be very happy to offer you a breakfast!
As a guest of Drom Florence Rooms & Apartments, you'll find a garden and a front desk safe. Public spaces have free WiFi. This Mediterranean Florence guest house is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Drom Florence Rooms & Apartments offers 5 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Florence guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 AM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions. A virtual front desk provides assistance to guests.
Guests are required to contact this property by telephone or WhatsApp prior to arrival to arrange check-in.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
