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4.1 out of 5

"The check in went really fast but unfortunatly they gave us the wrong Room. It just wasn’t the same as we booked. After we changed the room there we’r ... " More

By a verified traveller on Tue 11 Jun 2019

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£72* Per night/room 1 Jul - 2 Jul

Room, Multiple Beds (2 Twin & 1 Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The breakfast at Hyatt Place Frankfurt Airport gets good marks from our customers. During your stay, you're just a quick walk from Gateway Gardens. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant. This 4-star hotel has 312 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, sitting areas and flat-screen TVs
  • Free WiFi
  • Enjoy local and international cuisine while dining at Zoom Glocal Dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • 10 minutes by car from Congress Center Messe Frankfurt and 11 minutes from Deutsche Bank Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hyatt Place Frankfurt Airport ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Frankfurt Airport

Everyone (6) Couples (1)
3 out of 5
The check in went really fast but unfortunatly they gave us the wrong Room. It just wasn’t the same as we booked. After we changed the room there we’re more disappointing little things, like there was a room service until 11pm but at 10:30pm they already told me it was closed. Another thing was the room service. They knocked on the door in the morning at 9 am and i told them that we’re leaving in around 30 minutes. But as i returned in the evening at around 6pm the room service wasn’t done. Its a very modern and new Hotel but i think the staff is also all new and they have to learn and gain experience. But if i return to Frankfurt i will pick another hotel, not because of the staff just because of the location. If you make a business trip or for 1 or 2 nights it’s ok but that’s it.

Posted by , from London on 11 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Paula

Dear James, thanks for your reservation and feedback. Glad you enjoyed our fast check in. My apologies for the housekeeping performance, we already used your comments for additional internal training. We hope to welcome you back in the future again. Best regards, Paula Sales & Marketing Coordinator

5 out of 5

Posted by on 29 Feb 2020

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Comment from Hotel Management

1 Mar 2020 by Dominik Gaudig

Thank you for your Feedback about your Stay at the Hyatt Place Frankfurt Airport Kind Regards

5 out of 5
Super schönes und komfortables Zimmer, sehr bequemes Bett, wunderschönes Bad

Posted by on 24 Nov 2019

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Comment from Hotel Management

18 Dec 2019 by Paula

Guten Tag, vielen Dank für Ihr positives Feedback. Es ist schön zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir freuen uns sehr sie bald im Hyatt Place Frankfurt Airport begrüßen zu dürfen. Mit freundlichen Grüßen, Paula

3 out of 5

Posted by on 11 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Paula

Dear Roman, thank you for your feedback. I am sorry that you did not enjoy your stay fully. I would be very interested in hearing your opinion. If you decide to share them, please do not hesitate to contact us directly. We would be very happy to welcome you once again. Best regards, Paula - Sales & Marketing Coordinator

5 out of 5

Posted by on 2 Apr 2019

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Comment from Hotel Management

3 Apr 2019 by Paula

Dear guest, thank you for your feedback. We hope to welcome you once again soon. Best regards.

5 out of 5

Posted by on 11 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Paula

Dear guest, thank you for your feedback. We hope to welcome you again soon. Best regards.

3 out of 5

Posted by on 29 Jan 2019

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Comment from Hotel Management

6 May 2019 by Paula

Dear guest, thank you for your feedback. We hope to welcome you once again soon. Best regards, Paula

4 out of 5
Die Baustelle vor dem Zimmer war etwas störend.. Das Zimmer war etwas klein, aber für 1 Nacht wirklich ok.

Posted by , from Zürich on 23 Sep 2018

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Comment from Hotel Management

30 Oct 2018 by Jens

Liebe Janine, vielen Dank für Ihre Buchung und Feedback. Die Baustelle ist hoffentlich bald Geschichte, aber dafür gibt es dann eine direkte Verbindung zwischen dem Hotel und der Innenstadt. Vielen Dank und bis hoffentlich bald, Jens

About the Hyatt Place Frankfurt Airport

Location De-Saint-Exupéry-Straße 4, Frankfurt, HE 60549

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Hyatt Place Frankfurt Airport also features a 24-hour fitness centre, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available at scheduled times). For a fee, parking is available. This 4-star Frankfurt hotel is smoke free.

  • 312 guestrooms or units
  • 6 levels
  • 297 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Frankfurt Airport (FRA) (3.8 km / 2.3 mi)
  • Train station: Frankfurt (Main) Airport Station (6.1 km / 3.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Frankfurt Airport offers 312 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.

Zoom Glocal Dining – This restaurant specialises in local and international cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Frankfurt Airport Hotel
  • Hyatt Place Frankfurt Hotel
  • Hyatt Frankfurt Frankfurt
  • Hyatt Place Frankfurt Airport Hotel
  • Hyatt Place Frankfurt Airport Frankfurt
  • Hyatt Place Frankfurt Airport Hotel Frankfurt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.