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4.2 out of 5

"Location close to the station is excellent Location next to all this "Sadness on the Street" is not always comfortable " More

By a verified traveller on Wed 01 Jun 2022

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Business Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£58* Per night/room 29 Jul - 30 Jul

Business Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

IntercityHotel Frankfurt Hauptbahnhof Süd's quiet location gets high marks from our customers. During your stay, you're just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the overall comfort and low noise level
  • Within a 15-minute walk of Frankfurt Trade Fair and Staedel Museum
  • Pets welcome for a fee

IntercityHotel Frankfurt Hauptbahnhof Süd ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for IntercityHotel Frankfurt Hauptbahnhof Süd

Everyone (8) Couples (1) Family (1)
4 out of 5
Location close to the station is excellent Location next to all this "Sadness on the Street" is not always comfortable

Posted by on 1 Jun 2022

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4 out of 5
Good hotel and very convenient for main station. Pretty deserted at the weekend which included the bar being closed, perhaps Covid related. At 17 Euro for breakfast what is provided, whilst good, does not reflect the price which I feel is too high.

Posted by on 21 Sep 2021

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4 out of 5
corona time is difficult also in Germany. Otherwise OK

Posted by on 25 Jun 2020

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4 out of 5

Posted by on 16 Mar 2020

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5 out of 5

Posted by on 1 Nov 2019

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Comment from Hotel Management

9 Nov 2019 by Christopher Neuner Deputy General Manager

Dear Guest, we thank you for your positive rating of your stay. We look forward to welcome you again as our guest and thank you for choosing us. With kind regards IntercityHotel Frankfurt Hauptbahnhof Sued

4 out of 5
Location good. Free combo ticket was another bonus

Posted by on 30 Jul 2019

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Comment from Hotel Management

22 Aug 2019 by Christopher Neuner, Deputy General Manager

Dear guest, we are happy to make you a good stay with us and you could profit from our free benefit the FreeCityTiket for using the public transportation. Thank you for being our guest and we like to welcome you again. With kind regards IntercityHotel Frankfurt Hauptbahnhof Sued

3 out of 5
Das Empfangspersonal konnte mit der eBookers Buchung nichts anfangen. Dann mussten wir weitere Zahlungen tätigen. diese konnte man nicht zusammen legen sondern nur von jedem einzeln bezahlt werden, also 5 mal je 1 Buchung. die ganze Eincheck- Prozedur dauerte 45 min. und war von - unsere Beurteilung - unqualifiziertem Personal durchgeführt.

Posted by on 5 Apr 2022

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Comment from Hotel Management

6 Apr 2022 by Jonas Eickermann

Sehr geehrter Herr Wege, vielen Dank für Ihre Bewertung. Es tut mir Leid, das Sie mit dem Prozedere bei Anreise nicht zufrieden waren. Für diese Umstände möchte ich mich im Namen des Hauses entschuldigen. Gerne können Sie mich auch nochmal direkt unter folgender E-Mail Adresse kontaktieren:jonas.eickermann@intercityhotel.com Für weitere Fragen oder Wünsche stehen wir Ihnen gerne zur Verfügung. Mit freundlichen Grüßen Jonas Eickermann Front Office Manager

5 out of 5
Sauberes, schönes Hotel. Die Angestellten sind sehr nett und hilfsbereit. Die Corona-Regeln werden eingehalten. Das Hotel ist sehr empfehlenswert.

Posted by , from Zürich on 14 Sep 2020

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5 out of 5
Die Zimmerausstattung ist sehenswert. Freundliches Personal. Die Nähe zum Bahnhof ist ideal. Der Preis ist in Bezug auf die hochstehende Qualität außerordentlich günstig. Für zukünftige Frankfurt-Reisen werde ich zuerst im Hotel Intercity fragen. Einziges Manko: Die Buchung via e-Bay wurde mir zwar bestätigt, aber bei der Reception wusste niemand etwas !

Posted by on 14 Mar 2020

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Comment from Hotel Management

20 Mar 2020 by Claudia Feuß

Sehr geehrter Gast, vielen Dank für Ihre Bewertung nach Ihrem Aufenthalt bei uns. Wir freuen uns über die positive Rückmeldung und würden Sie gerne wieder als unseren Gast begrüßen. Wir freuen uns auf Ihren nächsten Besuch und danken Ihnen, dass Sie unser Gast waren. Mit freundlichen Grüßen Claudia Feuß, Direktorin

4 out of 5

Posted by on 10 Jan 2020

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About the IntercityHotel Frankfurt Hauptbahnhof Süd

Location Mannheimer Str. 21, Frankfurt, HE 60329

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly IntercityHotel Frankfurt Hauptbahnhof Süd. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Frankfurt hotel.

  • 1 building
  • 414 guestrooms or units
  • 7 levels
  • 190 sq. m of conference space
  • Built in 2018
  • Dining venue
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Frankfurt (Main) Central Station (0.1 km / 0.1 mi)
  • Metro station: Central Station South Side Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

IntercityHotel Frankfurt Hauptbahnhof Süd offers 414 accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.

IntercityHotel Frankfurt Hauptbahnhof Süd has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 31 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • IntercityHotel Frankfurt Hauptbahnhof Süd Hotel
  • IntercityHotel Hauptbahnhof Süd Hotel
  • IntercityHotel Hauptbahnhof Süd
  • Intercity Hauptbahnhof Süd
  • IntercityHotel Frankfurt Hauptbahnhof Süd Hotel
  • IntercityHotel Frankfurt Hauptbahnhof Süd Frankfurt
  • IntercityHotel Frankfurt Hauptbahnhof Süd Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.