"Came to do Ironman and brought my family with me. This hotel was perfect. The garden with the swimming pool, grass, table tennis, and seating provid ... " More
9 Oct 2019 by Mitchell Dieteren (Front-Office)
So unfortunate that you did not enjoy the stay. Can we help you with something maybe? Kind Regards,
1 Jan 2024 by Team Novotel Maastricht.
Dear Nexhat,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Team Novotel Maastricht.
18 Jul 2023 by Team Novotel Maastricht
Sehr geehrte Ruth,wir danken Ihnen für Ihren Kommentar.Es freut uns sehr, dass Ihnen die Lage und das gepflegte Erscheinungsbild unseres Hotels gefallen haben. Wir schätzen Ihre freundlichen Worte über die Sauberkeit der Zimmer und das hilfsbereite und freundliche Personal. Bezüglich der Abwasserrohre nehmen wir Ihre Anmerkung zur Kenntnis und werden dies intern prüfen, um unseren Gästen stets den bestmöglichen Aufenthalt zu bieten.Wir freuen uns, dass unser Frühstücksbuffet Ihren Wünschen entsprochen hat und hoffen, dass Sie die Vielfalt unserer frischen Produkte und warmen Speisen genossen haben.Mit freundlichen Grüßen,Team Novotel Maastricht
31 Oct 2019 by Novotel Maastricht
Dear Sir/Madam, Thank you very much for your feedback. We are happy with the beautiful score. I will share your comments with our team. Hopefully until next time! Kind Regards, Sharanhi
9 Oct 2019 by Mitchell Dieteren (Front-Office)
Thank you!
7 May 2018 by Team Novotel Maastricht
Dear Guest, thank you for your stay with us, your feedback and comments are appriciated and we hope too welcome you again
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , RV, bus, truck parking (surcharge)
A children's pool and a seasonal outdoor pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
