"This is the second time that we have stayed at the Cosmo Hotel and wouldn't hesitate in going back. The Hotel is exceptionally clean and the staff are ... " More

By a verified traveller on Sat 28 Oct 2017

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Hotel Description

Our customers tell us they enjoy Cosmo Hotel Hong Kong's central location. During your stay, you'll be connected to a shopping centre and just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and free train pick-up service, plus a bar. Built in 2005, this 4-star hotel has 142 rooms over 23 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi and wired Internet
  • Relax with a drink at the rooftop bar
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the comfortable guestrooms and the central location
  • Steps from Queen Elizabeth Stadium and 3 minutes on foot from Victoria Harbour
  • Free train station pick-up, train station drop-off and local-area shuttle service

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Interconnecting Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, Adjoining

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cosmo Two-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Studio Quad Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Cosmo Hotel Hong Kong ratings based on 17 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cosmo Hotel Hong Kong

Everyone (4) Couples (3) Family (6) Other (2) Friends (2)
3 out of 5
ROOMS SMALL. LIFTS VERY SLOW AND LONG WAIT. STAFF FRIENDLY & HELPFUL.

Posted by on 28 May 2019

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Comment from Hotel Management

29 May 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for a more comfortable and spacious stay. We would also like to apologize for the lengthened waiting time during your stay possibly due to hotel’s high occupancy. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

2 out of 5
The position of the hotel is not good with a difficult walk to MTR this is partly mitigated by shuttle bus from neighbouring Dorset Hotel. Staff are very nice and helpful but building is in need o=f renovation and the rooms are very very tight. Mine had no view at all as frosted glass on windows.

Posted by on 1 Apr 2019

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Comment from Hotel Management

2 Apr 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. Cosmo Hotel Hong Kong is just 8 minutes away from the closest MTR station. Alternatively, you may try out our free shuttle bus service that goes to 14 destinations including popular sightseeing spots and the closest MTR station. We regret to hear that you were not satisfied with your stay this time. Your comments on our in-room facilities are also well noted and we will urgently review the issues for continuous improvement and growth. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for a more comfortable and spacious stay. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

3 out of 5
Good location, nice outside seating area and very handy shuttle bus. However, the walls of the rooms are not very thick and you can hear a lot of your next door neighbours conversations and tv watching.

Posted by on 10 Nov 2018

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Comment from Hotel Management

13 Nov 2018 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and free shuttle bus services. We are also sorry for the noise issue you encountered, we believe it was only an occasional case and we will also review our current sound-proof facilities to ensure everyone a relaxing and comfortable stay with us. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

5 out of 5

Great value and everything you need.

This is the second time that we have stayed at the Cosmo Hotel and wouldn't hesitate in going back. The Hotel is exceptionally clean and the staff are very helpful and polite. It is about a 10 to 15 minute walk to Time Square. I would thoroughly recommend this Hotel to anyone considering a stay in Hong Kong.

Posted by , from Manchester on 28 Oct 2017

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4 out of 5

Great Family Trip

Returned to Hong Kong to celebrate our wedding anniversary. We had a very pleasant stay in the Cosmo Hotel. Rooms are clean and tidy. Located close to Happy Valley horse racing stadium and a quiet part of town. Access to other parts of Hong Kong very easy by Taxi.

Posted by on 1 May 2015

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4 out of 5

Good family trip

The hotel was in a great location. Most of the Staff were really helpful and friendly. (Apart from the maid that works on the 5th floor. She was rude and shouted in Cantonese that nobody could understand. We did have a problem with the electrics but the manager was quick to help us sort it out. I would certainly stay here again. The Staff even made a birthday cake for my son.

Posted by on 23 Jan 2015

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4 out of 5

Family holiay.

Nice Hotel and comfortable . Happy valley horse race course just few mins away.Time square just ten mins away.Location are excellent for easy to reach where ever you go.Value for money.Will use this hotel again.

Posted by on 3 Dec 2014

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3 out of 5

Fab price for the quality!

Wasn't in the hotel For long enough to experience some of the things, but enjoyed my stay!!

Posted by on 18 Aug 2014

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5 out of 5

excellent

Fantastic staff helpful and clean rooms thanks for a great experience

Posted by on 16 Apr 2012

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4 out of 5

Good location, Great value!

We stayed in studio room with 3 single beds. Don't expect great views but rooms are clean and comfortable. Free Wifi from Breeze chillout area on 6th floor. Stayed 3 nights and an easy taxi ride to Central or a short walk to Causeway bay and Wan Chai areas. Hotel Shuttle buses to these areas also provided although we didn't utilise. Great value at about GBP100 per night incl buffet breakfast.

Posted by on 5 Mar 2012

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About the Cosmo Hotel Hong Kong

Location 375-377 Queen's Road East, Hong Kong,

Property Features

As a guest of Cosmo Hotel Hong Kong, you'll find multilingual staff, concierge services, and laundry facilities. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. The family-friendly Cosmo Hotel Hong Kong also features dry cleaning/laundry services, room service (during limited hours), and express check-out. This 4-star Hong Kong hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 23 levels
  • Built in 2005
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (37.7 km / 23.4 mi)
  • Train station: Hong Kong Causeway Bay Station (1.2 km / 0.8 mi)
  • Property shuttles: Free area shuttle and train station pick-up; airport shuttle
  • Parking:

Room Amenities

Cosmo Hotel Hong Kong offers 142 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Breeze Patio – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Nooch Bar – On-site cocktail bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled times from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 300.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking 5 or more rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 132 per person (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmo Hotel Hong Kong
  • Cosmo Hotel
  • Cosmo Hong Kong
  • Hong Kong Cosmo Hotel

You should know

  • Cosmo Hotel Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.