Skip to main content
Beginning of main content

"ROOMS SMALL. LIFTS VERY SLOW AND LONG WAIT. STAFF FRIENDLY & HELPFUL. " More

By a verified traveller on Tue 28 May 2019

Enter dates to see availability

Select your room to view prices

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Adjoining

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Interconnecting Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio Triple Room

Bed Count 3 Single Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Quad Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Cosmo Hotel Hong Kong. During your stay, you're just a quick walk from Happy Valley Race Course. Enjoy features like free WiFi in public areas and free train pick-up service, plus a restaurant. Built in 2005, this 4-star hotel has 142 rooms over 23 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the proximity to shopping
  • Within a 10-minute walk of Happy Valley Race Course and Wan Chai Road
  • Free train station pick-up, train station drop-off and local-area shuttle service

Cosmo Hotel Hong Kong ratings based on 6 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cosmo Hotel Hong Kong

Everyone (4) Couples (2)
3 out of 5
ROOMS SMALL. LIFTS VERY SLOW AND LONG WAIT. STAFF FRIENDLY & HELPFUL.

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

29 May 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for a more comfortable and spacious stay. We would also like to apologize for the lengthened waiting time during your stay possibly due to hotel’s high occupancy. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

2 out of 5
The position of the hotel is not good with a difficult walk to MTR this is partly mitigated by shuttle bus from neighbouring Dorset Hotel. Staff are very nice and helpful but building is in need o=f renovation and the rooms are very very tight. Mine had no view at all as frosted glass on windows.

Posted by on 1 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

2 Apr 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. Cosmo Hotel Hong Kong is just 8 minutes away from the closest MTR station. Alternatively, you may try out our free shuttle bus service that goes to 14 destinations including popular sightseeing spots and the closest MTR station. We regret to hear that you were not satisfied with your stay this time. Your comments on our in-room facilities are also well noted and we will urgently review the issues for continuous improvement and growth. On your next stay, you are strongly recommended to try out our other room types overlooking the amazing Causeway Bay city view that measure up to 83 sq. m for a more comfortable and spacious stay. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

3 out of 5
Good location, nice outside seating area and very handy shuttle bus. However, the walls of the rooms are not very thick and you can hear a lot of your next door neighbours conversations and tv watching.

Posted by on 10 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

13 Nov 2018 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and free shuttle bus services. We are also sorry for the noise issue you encountered, we believe it was only an occasional case and we will also review our current sound-proof facilities to ensure everyone a relaxing and comfortable stay with us. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

5 out of 5

Great value and everything you need.

This is the second time that we have stayed at the Cosmo Hotel and wouldn't hesitate in going back. The Hotel is exceptionally clean and the staff are very helpful and polite. It is about a 10 to 15 minute walk to Time Square. I would thoroughly recommend this Hotel to anyone considering a stay in Hong Kong.

Posted by , from Manchester on 28 Oct 2017

Was this review helpful to you?
4 out of 5
Hieman vaikea sijainti julkisilla kulkuvälineillä. Pieni aamiaishuone.

Posted by on 16 Feb 2019

Was this review helpful to you?
Comment from Hotel Management

20 Feb 2019 by Cosmo Hotel Hong Kong

Dear Valued Guest, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us and appreciated our location and services. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.

3 out of 5
Die gute Verkehrsanbindung und das Preis-Leistungs-Verhältnis machen viel aus, bei der Entscheidung für das Cosma Hotel. Das Personal ist freundlich und hilfsbereit. Rep. im Bad wurden umgehend aufgeführt. Die Einrichtung ist sehr alt und verschlissen. Das Display und die Bildqualität meines alten Handys von 2011 sind größer und besser als das was im Cosmo Hotel angeboten wird. Im Bad wurden zwar jeden Tag die Handtücher gewechselt und das Toilettenpapier gefaltet aber nicht einmal Spiegel oder Armaturen geputzt. Die Schlitze der Klimanlage waren sehr sauber. Auch nicht mehr zeitgemäße ist die Möglichkeit, dass JEDER beliebige Mensch, durch einen Seiteneingang von der Strasse, unkontrolliert die Fahrstühle benutzen kann und so jedes Zimmer erreicht. Wenigstens eine Entriegelung der Aufzüge mittels Zimmer-Keycard wäre wünschenswert.

Posted by , from Merseburg on 5 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

8 Oct 2018 by Cosmo Hotel Hong Kong

Dear Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded to ensure the best services are provided to all our guests. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel, Hong Kong. Look forward to welcoming you back to our hotel soon.

About the Cosmo Hotel Hong Kong

Location 375-377 Queen's Road East, Hong Kong,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, a terrace, and tour or ticket assistance are also featured at the family-friendly Cosmo Hotel Hong Kong. This 4-star Hong Kong hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 23 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (39.4 km / 24.5 mi)
  • Train station: Hong Kong Causeway Bay Station (1.2 km / 0.8 mi)
  • Property shuttles: Free area shuttle and train station pick-up; airport shuttle

Room Amenities

Cosmo Hotel Hong Kong offers 142 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Breeze Patio – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Nooch Bar – On-site cocktail bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 7 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered at scheduled times from 7 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 300.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 132 per person (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmo Hong Kong
  • Cosmo Hong Kong Hotel
  • Cosmo Hotel
  • Cosmo Hotel Hong Kong
  • Hong Kong Cosmo
  • Hong Kong Cosmo Hotel
  • Hong Kong Hotel Cosmo
  • Hotel Cosmo
  • Hotel Cosmo Hong Kong
  • Hotel Hong Kong Cosmo
  • Cosmo Hotel Hong Kong Hotel
  • Cosmo Hotel Hong Kong Hong Kong
  • Cosmo Hotel Hong Kong Hotel Hong Kong

You should know

  • Cosmo Hotel Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck
url importing http://www.ebookers.com/Hong-Kong-Hotels-Cosmo-Hotel-Hong-Kong.h1257977-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hong-Kong-Hotels-Cosmo-Hotel-Hong-Kong.h1257977-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Hong-Kong-Hotels-Cosmo-Hotel-Hong-Kong.h1257977-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.