12 Apr 2024 by Guest Relations Manager
Dear Valued Guest, thank you for choosing Casa Cook El Gouna for your weekend and for taking the time to share your valuable feedback! We are looking forward to welcoming you back again!
21 Sep 2023 by Guest Relations Manager
Dear Andres,Thanks a million for sharing such a lovely review! We are so glad to know that you had a good experience at Casa Cook, and enjoyed our Duotone Pro Center! Always welcome for another smooth and relaxing holiday!Best regards,Guest Relations.
25 Jul 2022 by Guest Relations
Dear Celine, Thank you for having taken your time to share your feedback! You are always welcome back to enjoy more of the wonderful days with us!
23 Jan 2021 by CasaCook El Gouna Crew
Dear Delphine, Thank you very much indeed for your great feedback and excellent online rating. We are very pleased to see that you liked our hotel design and architecture as well as our services offered. Rest assured that your comment regarding the menus have been shared with our culinary team and selections have been updated. It was a pleasure to host you and we look forward to your return. Your Casa Cook El Gouna Crew
Casa Cook El Gouna - Adults Only offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/news stands are also featured at the luxury Casa Cook El Gouna - Adults Only. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. This 5-star El Gouna hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Casa Cook El Gouna - Adults Only offers 100 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Casa Cook El Gouna - Adults Only has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Casa Cook El Gouna - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
