8 Mar 2023 by Movenpick El Gouna
Liebe Monika, Wir danken Ihnen für Ihren Besuch, und bedauern gleichzeitig zu lesen, dass die Durchführung des Transfers Ihren Erwartungen nicht gerecht wurde, für allfällig entstandene Unannehmlichkeiten entschuldigen wir uns. Der Fahrer stand zur abgemachten Zeit bereit, ebenso war die Verrechnung gemäß Abmachung. Wir bedauern, dass dies offensichtlich nicht klar kommuniziert wurde. Die Direktion hat Ihre konstruktive Kritik zur Kenntnis genommen, es ist uns ein Anliegen, dass all unsere Gäste einen schönen und erholsamen Aufenthalt verbringen. In dem Sinne würden wir uns freuen, Sie bei einer weiteren Gelegenheit wieder bei uns begrüßen zu dürfen. Freundliche GrüßeBrigitte GobranMarketing Communications Manager
24 Oct 2022 by Movenpick El Gouna
Liebe Jacqueline, Wir danken Ihnen für Ihren Besuch und freuen uns, dass Sie einen schönen und erholsamen Aufenthalt in unserem Hotel verbracht haben. Gerne hoffen wir, Sie bald wieder einmal bei uns begrüßen zu können. Freundliche GrüßeBrigitte GobranMarketing Communications Manager
17 Oct 2022 by Movenpick El Gouna
Dear PhilippThank you for your visit and for giving us a positive rating. We hope you had a wonderful stay with us. Please let us know, if there is anything we can improve to gain your full approval. We hope to be able to welcome you back very soon.Best regards, Brigitte GobranMarketing Communications Manager
16 Nov 2021 by Movenpick El Gouna
Bonjour, Nous vous remercions vivement de votre avis positif, posté sur ce forum, tout en espérant que votre séjour était agréable. Vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services et nos prestations. Dans l’espoir vous accueillir une nouvelle fois au Movenpick Resort & Spa El Gouna, nous vos présentons, Avec nos meilleures salutations Brigitte, Responsable de communication
12 Oct 2020 by movenpick el gouna
Dear Guest Thank you for the perfect score you have given our resort. We are pleased to know that we were able to live up to your expectation and we truly hope you had a perfect stay with us. We would be grateful to have the opportunity of welcoming you back and we look forward seeing you again at Movenpick Resort & Spa El Gouna. Brigitte Gobran Marketing Communications Manager
10 Feb 2020 by Movenpick El Gouna
Dear Guest Thank you very much for sharing your experience with other travelers here on this platform. We are happy to read that you had an enjoyable stay with us and that you left the hotel with a positive impression. We are looking forward to welcoming you very soon for another visit. With best regards Brigitte Gobran Marketing Communications Manager
16 Jan 2020 by Movenpick El Gouna
Lieber Gast, Vielen Dank fuer Ihren Besuch im Movenpick Resort & Spa El Gouna. Ihre positive Bewertung freut uns und wir danken bestens fuer Ihre Empfehlung. Gerne hoffen wir Sie bald wieder einmal bei uns begruessen zu duerfen. Freundliche Gruesse, Brigitte Gobran Marketing Communications Manager
7 Jan 2020 by Movenpick El Gouna
Dear Guest Thank you very much for sharing your experience with other travelers here on this platform. We are happy to read that you had an enjoyable stay with us and that you left the hotel with a positive impression. We are looking forward to welcoming you very soon for another visit. With best regards Brigitte Gobran Marketing Communications Manager
5 Dec 2019 by Movenpick El Gouna
Dear Valued Guest, Thank you very much for staying with us; we hope you had a pleasant time. At the same time, we take note of your rating and are very sorry to understand, that your stay was not entirely meeting up to your expectations. Please do not hesitate to let us know on how we can improve our services and facilities. We certainly hope to be able to welcome you back very soon. With best regards, Brigitte, Social Media Team
All-inclusive room rates at Mövenpick Resort & Spa El Gouna are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Mövenpick Resort & Spa El Gouna are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. At Mövenpick Resort & Spa El Gouna, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star El Gouna hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Mövenpick Resort & Spa El Gouna offers 420 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers. This El Gouna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
El Sayadin – This beachfront restaurant specialises in seafood and serves lunch and dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.
A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Raa SPA has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Please note, children ages 3 to 12 years old are not permitted at the New Year's Eve gala dinner.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
