4 Sep 2021 by Operation Manager
Dear Cristina, As we mentioned when we spoke to you, the information in the place of purchase is not our information. The fact that the things you mentioned are announced and not actually exist is not something that can be claimed afterwards, and we did not announce that we are a hotel, that we have breakfast, or that our pool is open. You can forward your complaint to the agency where you made the reservation. The refund you specified was made not because of your agency, but because we tried to help you.
As a guest of G Tower Residences, you'll find an indoor pool, express check-out, and a lift. The front desk is open around the clock. Free self parking is available. This Istanbul residence is smoke free.
Available in all rooms: Free WiFi
Free self parking
G Tower Residences offers 128 forms of air-conditioned accommodation with all-in-one washer/dryers and a safe. Kitchens offer kitchenware and utensils and dishwashers. Bathrooms include a shower and hairdryers. This Istanbul residence provides complimentary wireless Internet access. 109-cm LCD televisions come with cable channels. Housekeeping is offered on request and microwaves can be requested.
Recreational amenities at the residence include an indoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.