5 Jan 2019 by Receptionist
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are glad to hear that you enjoyed staying at our hotel. However We sincerely apologize for the trouble this has caused you. We will take measures such as strengthening to patrol our hotel and we will strive to improve our skills and provide good service to our guests. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Sincerely,
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Special check-in instructions:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property's public bath is open 5-10 AM and 4 PM to 1 AM daily.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this hotel via telephone in advance to reserve onsite parking.
For the comfort of guests using the public swimming areas, this property does not permit guests with tattoos or children who wear nappies to use the public baths.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.