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5.0 out of 5

"The hotel ocean wing rooms are excellent and have fabulous views of the beach and south. China sea. The staff went that little extra distance to be co ... " More

By a verified traveller on Sun 01 Apr 2018

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Garden Wing Superior Rainforest Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
£98* Per night/room 24 Jul - 25 Jul

Garden Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Sea View Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite Sea View King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Garden View Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

The breakfast at Shangri-La Rasa Ria, Kota Kinabalu gets high marks from our customers. During your stay, you're just a quick walk from Dalit Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Japanese cuisine at Kozan Teppanyaki, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free kids' club, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests speak favourably about the pool and the beach
  • 0.1 mi (0.1 km) from Dalit Beach and 9.5 mi (15.3 km) from Upside Down House

Shangri-La Rasa Ria, Kota Kinabalu ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Rasa Ria, Kota Kinabalu

Everyone (2)
5 out of 5

Posted by on 10 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by Alex Phuah

Dear Guest, Thank you for taking the time to rate us. We are glad that you've enjoyed your stay with us and we do home to welcome you back again. Kind regards, Alex Phuah

5 out of 5
The hotel ocean wing rooms are excellent and have fabulous views of the beach and south. China sea. The staff went that little extra distance to be cortious, engaging and get your query answered or that extra dish or a coffee if you asked. It was a great escape to get away from city life and find time for ourselves in paradise.

Posted by on 1 Apr 2018

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Comment from Hotel Management

2 Apr 2018 by Alfons Olim

Dear Guest, We are glad that you enjoyed your stay and thank you for the great review of our hotel and rating us 5! It is great that you've stayed in our Ocean Wing which is a favorite for many of our guest who are looking for a more romantic and relaxing holiday. We look forward to welcoming you and your loved ones back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa

About the Shangri-La Rasa Ria, Kota Kinabalu

Location Pantai Dalit, Tuaran, Sabah 89208

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. Bring your whole family to Shangri-La Rasa Ria, Kota Kinabalu for summer fun including 2 outdoor swimming pools, golf lessons and the free kids' club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 5-star Tuaran resort.

  • 499 guestrooms or units
  • 6 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Karaoke
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Shangri-La Rasa Ria, Kota Kinabalu offers 499 air-conditioned accommodations with a safe and complimentary bottles of water. This Tuaran resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include bathrobes, slippers, bidets and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Kozan Teppanyaki – This family restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required.

The Eighth – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Tepi Laut – This beach restaurant specialises in Malaysian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Coffee Terrace – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

Oceano Modern Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

A private beach, an outdoor tennis court, a health club and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons on site
  • Golfing on site
  • Surfing/boogie boarding on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Beach volleyball on site
  • Kayaking on site
  • Fishing nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Sailing on site
  • Basketball on site
  • Swimming nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 7
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 200 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Rasa Ria, Kota Kinabalu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 83 for adults and MYR 42 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri-La's Rasa Ria
  • Shangri-La's Rasa Ria Resort
  • Shangri-La's Rasa Ria Resort Tuaran
  • Shangri-La's Rasa Ria Tuaran
  • Shangri La's Rasa Ria Resort Spa
  • Shangri-La Rasa Ria, Kota Kinabalu Resort
  • Shangri-La Rasa Ria, Kota Kinabalu Tuaran
  • Shangri-La Rasa Ria, Kota Kinabalu Resort Tuaran

You should know

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.