11 Mar 2020 by Alex Phuah
Dear Guest, Thank you for taking the time to rate us. We are glad that you've enjoyed your stay with us and we do home to welcome you back again. Kind regards, Alex Phuah
2 Apr 2018 by Alfons Olim
Dear Guest, We are glad that you enjoyed your stay and thank you for the great review of our hotel and rating us 5! It is great that you've stayed in our Ocean Wing which is a favorite for many of our guest who are looking for a more romantic and relaxing holiday. We look forward to welcoming you and your loved ones back to the Shangri-La's Rasa Ria Resort & Spa in the near future. Sincerely, Alfons Olim Resident Manager Shangri-La's Rasa Ria Resort & Spa
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. Bring your whole family to Shangri-La Rasa Ria, Kota Kinabalu for summer fun including 2 outdoor swimming pools, golf lessons and the free kids' club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. You'll have access to the outdoor pool at a partner property. Self parking is free. Smoking is allowed in designated areas at this 5-star Tuaran resort.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Shangri-La Rasa Ria, Kota Kinabalu offers 499 air-conditioned accommodations with a safe and complimentary bottles of water. This Tuaran resort provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include bathrobes, slippers, bidets and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kozan Teppanyaki – This family restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required.
The Eighth – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Tepi Laut – This beach restaurant specialises in Malaysian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Coffee Terrace – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Oceano Modern Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.
A private beach, an outdoor tennis court, a health club and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.