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"Nice location, and hotel, just a Shame room was not as nice as before when staying at the hotel in 2016; 2017 2018; they said I got up graded room bu ... " More

By a verified traveller on Mon 16 Dec 2019

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Hotel Description

The comfortable rooms at Eaton HK get high marks from our customers. During your stay, you're just a quick walk from Temple Street Night Market. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1990, this 4-star hotel has 465 rooms over 21 floors. Each room includes amenities such as free WiFi and a coffee maker.

  • Air-conditioned rooms with coffee/tea makers, free bottled water and phones
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the restaurant and the comfortable guestrooms
  • Steps from Temple Street Night Market and 13 minutes on foot from Kowloon Mosque and Islamic Centre

Nook

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£47* Per night/room 3 Jun - 4 Jun

Trio Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Salon

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Study

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Eaton Room(Brand New)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Eaton HK ratings based on 32 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Eaton HK

Everyone (10) Couples (9) Business (3) Family (4) Other (4) Friends (1)
3 out of 5
Nice location, and hotel, just a Shame room was not as nice as before when staying at the hotel in 2016; 2017 2018; they said I got up graded room but not sure

Posted by on 16 Dec 2019

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5 out of 5

Posted by on 10 Nov 2019

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5 out of 5

Posted by on 6 Jan 2019

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5 out of 5

Very nice hotel,fantastic

The room is very good,all the staffs are very helpfull,friendly ,all the question I ask they answer very quickly and they always give a very nice advice especially if I want to go somewhere, in overall I can say these hotel is one of the best and I will recommend to all my friends and relatives and I’m happy to a 5 star.

Posted by , from London on 27 Aug 2018

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3 out of 5

Disappointing

Nowhere near as good as 2 years ago when I last visited

Posted by on 16 Sep 2017

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1 out of 5

Major refurbishments going on.

Too many facilities out of action for the duration of the stay. Renevation works very noisey and dusty.

Posted by on 31 Aug 2017

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4 out of 5

Hong Kong visit

Great location to experience the delights of Hong Kong. Room compact but adequate, and quite quiet (albeit we were on the 12 floor). Great breakfast.

Posted by on 28 Oct 2015

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3 out of 5

Eaton Hotel - May 2015

The Eaton Hotel have great prices for rooms in a good location, close to all of the excitement that Jordan in Hong Kong provides, shopping, restaurants etc. Unfortunately the room was a little tired although I am told that they are undergoing refurbishment works, they had not reached the room that I stayed in The hotel offers a gluten free breakfast option and this is one of the reasons it was chosen I ordered room service, a sandwich with gluten free bread, but unfortunately the bread was filled with the dryest chicken and bacon that I have ever been presented with, along with green lettuce that was yellow! Needless to say, it was inedible and the next morning I complained to the Restaurant Manager. He was very apologetic and refunded the cost of the sandwich. After this experience, I didn't stay for breakfast! In summary, a good hotel, in a prime location but if you are looking for a great gluten free breakfast, you may want to re-think. It is unfortunate as the number of establishments in Hong Kong offering a gluten free option is very, very limited and to find a hotel which offers this service is a real bonus, but, they do need to provide a gluten free option that you can actually eat. In this instance, this was not the case The Restaurant Manager is looking into how the Hotel can improve the quality of the gluten free options that they provide and I hope that the Hotel will find a suitable solution

Posted by on 18 May 2015

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3 out of 5

overpriced

Staff not friendly to other Asian guests. The location very good and very clean rooms.

Posted by on 13 Feb 2015

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4 out of 5

Great Hotel

The hotel is excellent value, particularly the Club rooms where you can access the E Club daily. The staff are extremely helpful. The hotel is located near the Jordan MTR and so transport around the area is very straightforward. I would definitely recommend this hotel.

Posted by on 3 Jan 2015

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Property Features

Eaton HK offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 690 square feet (64 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Eaton HK. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 465 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 690 sq ft of conference space
  • 64 sq. m of conference space
  • Built in 1990
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (32.7 km / 20.3 mi)
  • Train station: Hong Kong Austin Station (1 km / 0.6 mi)

Room Amenities

Eaton HK offers 465 forms of accommodation with a safe and complimentary bottles of water. This Kowloon hotel provides complimentary wired and wireless Internet access. Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Astor – This restaurant serves breakfast, lunch and dinner.

Yat Tung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Flower Years – On-site bar. Open daily.

Terrible Baby – On-site cocktail bar. Happy hour is offered. Open daily.

Eaton Food Hall – This restaurant specialises in local and international cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 385.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector and a security system. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Cash or credit card deposit required
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 220 for adults and HKD 132 for children (approximately)
  • Rollaway bed fee: HKD 385.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eaton HK Hotel
  • Eaton Hotel
  • Eaton Hotel Hong Kong
  • Hong Kong Eaton
  • Eaton Hong Hotel Kong
  • Eaton Smart Hong Kong Hotel Hong Kong
  • Hong Kong Eaton Hotel
  • Eaton Hong Kong Hotel Kowloon
  • Eaton Hong Kong Hotel
  • Eaton Hong Kong Kowloon
  • Eaton Smart Hong Kong Hotel
  • Eaton HK Kowloon
  • Eaton HK Hotel Kowloon

You should know

  • Pool access available from 8 AM to 6:30 PM

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.