"The hotel was very good, nice breakfast, friendly staff. I celebrated a birthday during my stay and champagne and a cake were left for me in my room, ... " More
3 Feb 2020 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, Thank you for sharing your opinion. We are glad to hear that you have choosen us to celebrate your birthday and that you consider us a very good hotel. We are looking forward to welcome you back. Best regards, Ana Cláudia Branco - Real Experience Manager
11 Dec 2019 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, We would like to thank you for your comments. We regret that your stay with us was not the great experience that we strive to provide to all of our Guests. We look forward to welcoming you again, hopefully soon, for a better experience. Kind Regards, Ana Cláudia Branco - Real Experience Manager
22 Sep 2019 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, It is really gratifying to learn how enjoyable your stay was and to know that you were pleased with our staff and service. Thank you so much for your review. It is a great feeling to know that you would definitly return to our Hotel, and we hope you really do come back in the near future so that we can provide you with another amazing stay. Kind regards, Ana Cláudia Branco - Real Experience Manager
6 Sep 2019 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, Thank you for your positive comment about Hotel Real Palácio. We are happy to know that you enjoyed your stay with us and we look forward to welcoming you again, hopefully soon. Kind Regards, Ana Cláudia Branco - Real Experience Manager
6 Sep 2019 by Ana Cláudia Branco – Real Experience Manager
Dear Guest, It was a real pleasure to read your kind words. We are happy to learn that you enjoyed your stay with us. Thank you for all of your compliments regarding our Hotel. We look forward to your next visit, hopefully soon. Kind Regards, Ana Cláudia Branco – Real Experience Manager
6 Feb 2019 by Ana Cláudia Branco – Real Experience Manager
Dear Guest, Thank you so much for your constructive comments and review. It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, and our staff. We look forward to welcoming you again, hopefully soon at the Real Palácio. Kind regards, Ana Cláudia Branco – Real Experience Manager
7 Feb 2019 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, Thank you so much for the comment. It deserved all of our attention. We are happy to know that you were pleased with our staff, location and rooms. We have to inform you that although we do not have terms and kettles in each room, these can be provided upon request at the reception. Concerning the city tax, we would like to inform you that the municipal overnight tourist tax, effective from January 1, 2019, is charged by tourist enterprises and local accommodation establishments to their guests. It is 2 € per night, maximum of 7 nights per person and stay. We look forward to welcoming you again in the near future. Please do not hesitate to contact us for any information that you might need. Kind regards, Ana Cláudia Branco - Real Experience Manager
6 Jan 2019 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, We really appreciate your feedback and we are happy to learn that you enjoyed your experience with us. Our guest`s satisfaction is extremely important to us. Therefore, we would like to assure you that we will do everything we can to improve continuously. We hope to have the great pleasure of welcoming you again soon. Best regards, Ana Cláudia Branco - Real Experience Manager
5 Dec 2018 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, It was a pleasure reading your comment about our Hotel and we are very glad to know that you were pleased with our breakfast. Thank you for leaving us your feedback. We look forward to welcoming you again at our Hotel. Best Regards, Ana Cláudia Branco - Real Experience Manager
3 Nov 2018 by Ana Cláudia Branco - Real Experience Manager
Dear Guest, We really appreciate your feedback and we are happy to learn that you enjoyed your experience with us. Our guest`s satisfaction is extremely important to us. Therefore, we would like to assure you that we will do everything we can to improve continuously. We hope to have the great pleasure of welcoming you again soon. Best regards, Ana Cláudia Branco - Real Experience Manager
The following facilities are closed until further notice:
Hotel Real Palacio offers its guests a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business centre. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Hotel Real Palacio. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Real Palacio offers 147 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Real Cozinha – This restaurant serves lunch and dinner.
Real – This restaurant only serves breakfast. Open daily.
Adega do Palacio – On-site wine bar. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
