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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Palácio Ludovice Wine Experience Hotel. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 10-minute walk of Rossio Square and Avenida da Liberdade

Palácio Ludovice Wine Experience Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palácio Ludovice Wine Experience Hotel

Everyone (2) Couples (1)
4 out of 5
Sehr freundliche Reception und hilfsbereit. Room Service tipptopp. Frühstücksbüffet um 9.45 h fast alles leer. Bis um 10.15 h wurde es wieder bestückt. 3 mal nach Kaffee und Tee fragen müssen bis die Getränke endlich kamen. Haben definitiv Entwicklungspotenzial. Führung?

Posted by on 13 Apr 2024

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Comment from Hotel Management

11 May 2024 by Guest Relations Supervisor

Dear Mrs. Silvia Giger,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences and expectations.We were glad to hear that, overall, you enjoyed your stay at Palácio Ludovice Wine Experience hotel. At the same time, we would like to apologize for not fully meeting your expectations regarding the breakfast service and we are sorry for any inconvenience that that may have caused. We have shared your comments with our teams to ensure that improvements will be made in this matter. "Sometimes you win, sometimes you learn." - John C. MaxwellWe do hope that we may have the opportunity to welcome you once again, hopefully soon! Kindest Regards,Inês Subtil

5 out of 5

Posted by on 10 Oct 2023

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Comment from Hotel Management

2 Nov 2023 by Palácio Ludovice Hotel

Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us.“I never dreamed about success. I worked for it.” - Estée LauderHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

5 out of 5

Posted by on 18 Mar 2023

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Comment from Hotel Management

22 Mar 2023 by Palácio Ludovice Hotel

Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us."Don't worry. Be happy." - Bobby McFerrinHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

About the Palácio Ludovice Wine Experience Hotel

Location R. de São Pedro de Alcântara, Lisbon, Lisboa 1250-237

Property Features

Palácio Ludovice Wine Experience Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, multilingual staff, and coffee/tea in common area are also featured at the luxury Palácio Ludovice Wine Experience Hotel. This 5-star Lisbon hotel is smoke free.

  • 61 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Cais do Sodré Station (0.9 km / 0.6 mi)
  • Metro station: Rua São Pedro de Alcântara Stop (0.1 km / 0.1 mi)

Room Amenities

Palácio Ludovice Wine Experience Hotel offers 61 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • LED television
  • Premium channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Palácio Ludovice Wine Experience Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palácio Ludovice Wine Experience Hotel Hotel
  • Palácio Ludovice Wine Experience Hotel Lisbon
  • Palácio Ludovice Wine Experience Hotel Hotel Lisbon

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.