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4.4 out of 5

"Very clean, a small bit away from the old town which was accessible by bus " More

By a verified traveller on Sun 10 Oct 2021

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Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£143* Per night/room 9 Jun - 10 Jun

Family Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite, 1 Bedroom, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Jupiter Lisboa Hotel.

  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests like the breakfast and bar

Jupiter Lisboa Hotel ratings based on 39 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jupiter Lisboa Hotel

Everyone (20) Couples (7) Family (7)
4 out of 5
Very clean, a small bit away from the old town which was accessible by bus

Posted by on 10 Oct 2021

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Comment from Hotel Management

12 Oct 2021 by General Manager

Dear George, First of all, we thank you for your preference for the Jupiter Lisboa hotel. Feedback from our customers is very important to all of us because we believe there is always room for improvement. We are very pleased with your comments and ratings. We look forward to continuing to earn your trust and look forward to your visit in the near future. Nuno L. General Manager

5 out of 5

Posted by on 7 Dec 2019

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5 out of 5
Service 5 star, friendly and helpful staff. Excellent food. Clean

Posted by on 8 Nov 2019

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5 out of 5
Good location, near the metro. The pool and gym are excellent.

Posted by on 29 Oct 2019

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5 out of 5

Posted by on 16 Sep 2019

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5 out of 5

Posted by on 26 Jul 2019

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5 out of 5

Posted by on 26 Jul 2019

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4 out of 5
All fine except rooftop bar keeper

Posted by on 22 Apr 2024

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5 out of 5

Posted by on 16 Feb 2024

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4 out of 5

Posted by on 6 Dec 2023

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Comment from Hotel Management

18 Dec 2023 by Sara B.- Guest Relations

Dear Elisabet,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to rate us, since it matters so much.We truly hope to welcoming you back in a not-so-distant future.Kind regards,Sara B.

Property Features

  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 15
  • Steam room in spa
  • Sports massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests must be at least 15 years old to access the indoor pool and spa facilities; surcharges apply.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve access to the heated pool

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Parties and events are allowed on site

This property uses wind and solar energy, plus eco-friendly cleaning products

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses wind and solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties allowed
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Heated pool access (reservations required)
  • LGBTQ friendly
  • Property registry number - 5886
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - PT510453880
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - wind

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jupiter Lisboa Hotel Lisbon
  • Jupiter Lisboa Hotel
  • Jupiter Lisboa Lisbon
  • Jupiter Lisboa
  • Jupiter Lisboa Hotel Hotel
  • Jupiter Lisboa Hotel Lisbon
  • Jupiter Lisboa Hotel Hotel Lisbon

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.