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Twin Room, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio, 3 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio, Private Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room (Extra bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The great public transport around My Charm Lisbon Suites gets high marks from our customers. During your stay, you're just a quick walk from Avenida Almirante Reis. Enjoy features like free WiFi in public areas and concierge services.

  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Avenida da Liberdade and a few minutes from Rossio Square

My Charm Lisbon Suites ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for My Charm Lisbon Suites

Everyone (9) Couples (3) Family (3)
3 out of 5
Paikka oli siisti ja puhdas. Kaipasimme kahvinkeitintä. Henkilökunta ystävällistä.

Posted by on 10 Nov 2023

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Comment from Hotel Management

5 Dec 2023 by My Charm Lisbon Suites

Dear Guest,Thank you for your preference in My Charm Lisbon Suites! We appreciate your time rating and commenting on our accommodation! Your feedback is essential to optimize our services, and we seek to meet the needs of our customers in every situation. We look forward to your next visit.Best Regards,My Charm Lisbon Suites

1 out of 5
Grundsätzlich war das „Hotel“ im 3. Stock sehr sauber. Das Personal war sehr freundlich. Leider war unser Bett (Doppelzimmer) sehr klein und für 2 Personen ab Grösse 1.70 sehr eng. Dies habe ich auch bei der Rezeption gemeldet. Die Antwort: „Bei uns ist das so da müssen Sie das nächste Mal die Bilder anschauen oder in ein anderes Hotel buchen“. Eine sehr ungenügende und billige Aussage.

Posted by on 2 May 2022

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Comment from Hotel Management

8 May 2022 by My Charm Lisbon Suites

Dear Guest, Firstly, we appreciate your preference in My Charm Lisbon Suites and we appreciate your time evaluating our accommodation. We are sorry that some aspects in your room did not meet your expectations but we do value your feedback and comments on our accomodation. These are essential to optimize our service and to meet the needs of our customers in every situation. Best Regards,

3 out of 5
Arrivé à l'hôtel difficile car manque d' info concernant l'accès à l'hôtel mail envoyé très tardivement

Posted by , from Genève on 20 Sep 2020

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Comment from Hotel Management

25 Sep 2020 by My Charm Lisbon Suites

Dear Ana, We appreciate your time rating and commenting on our accommodation! We would be grateful if you kindly send us an email explaining the problem so that we can analise. Kind Regards,

4 out of 5
Hyvä sijainti, bussi- ja metropysäkit lähellä, uusi & siisti hotelli.

Posted by on 16 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by My Charm Lisbon Suites

Dear Guest, Thank you for your preference in My Charm Lisbon Suites! We appreciate your time rating and commenting on our accommodation! Your feedback is essential to optimize our services, and we seek to meet the needs of our customers in every situation. We look forward to your next visit. Best Regards, Salvador Silva My Charm Lisbon Suites

5 out of 5
The location is very practical. It’s between two major metro stations, one which goes directly to the airport. The price is honest, considering the room is very clean, stylish & functional, with a balcony. Staff is very friendly and helpful too.

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by My Charm Lisbon Suites

Dear Guest, Thank you for your preference in My Charm Lisbon Suites! We appreciate your time rating and commenting on our accommodation! Your feedback is essential to optimize our services, and we seek to meet the needs of our customers in every situation. We look forward to your next visit. Best Regards, Salvador Silva My Charm Lisbon Suites

5 out of 5
Super propre, chambre niquel, aucun soucis ni avec le ménage ni avec les draps ou quoi que ce soit

Posted by on 6 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by My Charm Lisbon Suites

Dear Guest, Thank you for the preference in My Charm Lisbon Suites! We appreciate your time evaluating and commenting on our accommodation! Your feedback is essential to optimize our service, seeking to meet the needs of our customers in every situation. We look forward to your next visit. Best Regards, My Charm Lisbon Suites

4 out of 5
Sieht man das Gebäude von aussen, denkt man an eine Absteige. Die Zimmer sind aber schön und sauber. Danke dem Personal, dass sie uns ein Zimmer mit Doppelbett gegeben hat anstelle der gebuchten (hatte nur das eine) Einzelbetten. Im 3.Stock hört man die Metro gut (06.00 - 01.00 Uhr). Mit Ohrenstöpsel kein Problem. Frühstücken kann man überall auf dem Weg in die Stadt.

Posted by on 1 Dec 2019

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Comment from Hotel Management

1 Dec 2019 by My Charm Lisbon Suites

Dear Regula: Many thanks for the compliments you left to our staff and accommodations. We try our best to provide the ideal stay for you. We believe we still have a lot to surprise you and for that, we hope you can return very soon. Thank you one more time. Kind Regards, António Abreu My Charm Lisbon Suites

1 out of 5
Taksikuski ei löytänyt koko paikkaa. Oli tosi vaikea löytää yöpaikkaa halloween-juhlan vuoksi.

Posted by on 3 Nov 2019

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Comment from Hotel Management

13 Nov 2019 by My Charm Lisbon Suites

Dear Guest Thank you for the preference in My Charm Lisbon Suites! We appreciate your time evaluating and commenting on our accommodation! Your feedback is essential to optimize our service, seeking to meet the needs of our customers in every situation. We don't know why the taxi driver couldn't find our place, that usually isn't a problem. Sorry for any inconveniences Best Regards, Pedro Silva My Charm Lisbon Suites

4 out of 5

Posted by on 11 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by My Charm Lisbon Suites

Dear Guest: Thank you for the preference for My Charm Lisbon Suites! We appreciate your time evaluating. Your feedback is essential to optimize our service, seeking to meet the needs of our customers in every situation. We look forward for your next visit. Kind Regards, António Abreu My Charm Lisbon Suites

5 out of 5
Super lage und sehr freundliches personal, modernes sauberes zimmer mit terasse, war rundum zufrieden würde es weiterempfehlen!

Posted by on 9 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by My Charm Lisbon Suites

Dear Guest, Thank you for the preference for My Charm Lisbon Suites! We appreciate your time evaluating and commenting on our accommodation! Your feedback is essential to optimize our service, seeking to meet the needs of our customers in every situation. We look forward for your next visit. Best Regards, Salvador Silva My Charm Lisbon Suites

Property Features

My Charm Lisbon Suites offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. My Charm Lisbon Suites also features express check-out, a front desk safe, and a lift. This 3-star Lisbon hotel is smoke free.

  • 51 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Roma-Areeiro Station (1.7 km / 1 mi)
  • Metro station: Arroios Station (0.3 km / 0.2 mi)

Room Amenities

My Charm Lisbon Suites offers 51 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Separate bedroom
  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 579893
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation
  • Breakage deposit: EUR 50
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

The listed general deposit applies to Studio, 3 bedrooms bookings only.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • My Charm Lisbon Suites Hotel
  • My Charm Suites
  • My Charm Lisbon Suites Hotel
  • My Charm Lisbon Suites Lisbon
  • My Charm Lisbon Suites Hotel Lisbon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.