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4.2 out of 5

"We travelled to the Neya hotel for a group holiday for a 30th birthday. They were helpful and accomodating and easy to deal with. The rooms are comfor ... " More

By ewhiel32 on Wed 17 Feb 2016

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Hotel Description

Our customers tell us that they can't get enough of the breakfast at Neya Lisboa Hotel. During your stay, you're just a quick walk from Hospital Dona Estefania. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2011, this 4-star hotel has 76 rooms over 6 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and complimentary bicycles
  • Guests speak favourably about the location and the proximity to public transport
  • 15 minutes by foot from Marquis of Pombal Square and a 3-minute drive from Gulbenkian Museum
  • Airport shuttle service available for a fee

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£88* Per night/room 9 Jul - 10 Jul

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Neya Lisboa Hotel ratings based on 116 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Neya Lisboa Hotel

Everyone (7) Couples (54) Business (5) Family (20) Other (7) Friends (20)
5 out of 5

Posted by on 11 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Rui Viegas

Dear Guest, Thank you for your review Regards Rui Viegas

5 out of 5

Great for Groups

We travelled to the Neya hotel for a group holiday for a 30th birthday. They were helpful and accomodating and easy to deal with. The rooms are comfortable and nicely designed. The bathrooms were especially clean. The breakfast was great with a wide range of sweet and savoury items. The bar was reasonably priced and a nice area to meet in before going out. The best way to travel into central Lisbon was via Uber costing around 4 euros.

Posted by on 17 Feb 2016

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5 out of 5

yearly weekend away

excellent hotel special thanks to the girl that worked the bar. very clean hotel.

Posted by on 28 Oct 2015

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5 out of 5

weekend away

hotel perfect but the cooked breakfast was cold,the spa was not cheap, the bar service was very good

Posted by on 21 Oct 2015

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5 out of 5

great trip

very close to town and very nice place to stay. Would definitely stay again when visiting

Posted by on 1 Jul 2015

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4 out of 5

Great city break !!

Smart looking, clean and friendly hotel. The restaurant was good value and bar is handy for a nightcap. It's in a quiet location (nightlife-wise) but only a short walk to metro (Picoas) + bus stop is right outside. The rooms are a little dark, even with all lights on (maybe it's my eyesight!!) Overall a great hotel for the money.

Posted by on 13 Mar 2015

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1 out of 5

Travel Agent And Hotel

Hotel not suitable for vegetarian room do smell a little due to limited fresh air this hotel not for long holiday if one is going for a day or 2day may be

Posted by on 9 Feb 2015

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5 out of 5

Portuguese hospitality

3 year old Hotel with very friendly and professional staff. Room a bit small but all comfort is present. Restaurant menu is limited but very good quality. Waiter Marco is definitely a reference for good service. A hotel to go back to.

Posted by on 18 Jul 2014

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4 out of 5

Festival holiday

Excellently situated for our needs. Bus and Metro close by. Room was lacking in brighter lighting to read with, Staff very friendly and helpful, although restaurant service was slow, but restaurant open until 10.30pm. Slow service due to learning staff.

Posted by on 17 Jun 2014

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5 out of 5

Fantastic getaway for a romantic weekend

We had a fantastic time in Lissbon staying at the Neya Hotel. Staff was very kind and helped us even with transport questions :) breakfast was lovely!! It was very restful to come home to our clean room after spending all day sightseeing :)

Posted by on 20 Jan 2013

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Property Features

Neya Lisboa Hotel offers its guests a fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 431 square feet (40 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Neya Lisboa Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 76 guestrooms or units
  • 6 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (5.1 km / 3.2 mi)
  • Train station: Rossio Station (1.9 km / 1.2 mi)
  • Metro station: Picoas Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Neya Lisboa Hotel offers 76 forms of accommodation with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Viva Lisboa – This fine-dining restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Segway rental/tour nearby
  • Health or beauty spa nearby

Spa Services

  • Hot stone massage
  • Thai massage
  • Sports massage
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 46 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5.00 for children (approximately)
  • Self-parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neya
  • Hotel Neya Lisboa
  • Neya Hotel
  • Neya Hotel Lisboa
  • Neya Lisboa
  • Neya Lisboa Hotel
  • Neya Lisboa Hotel Lisbon
  • Neya Lisboa Lisbon
  • Neya Lisboa Hotel Hotel
  • Neya Lisboa Hotel Lisbon
  • Neya Lisboa Hotel Hotel Lisbon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.