4.5 out of 5

"The rooms were very nice but as we were 2 ladies sharing I would have perfected 2 single beds instead of a sofa bed in the living room wasn't very com ... " More

By a verified traveller on Mon 09 Oct 2017

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Hotel Description

Our customers tell us that they can't get enough of the quiet rooms at Upon Lisbon Prime Residences. During your stay, you're just a quick walk from Estádio da Luz. Free WiFi in public areas, an indoor pool and a restaurant are available. Built in 2017, this 4-star apartment has 129 apartments over 7 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a sofa bed and a flat-screen TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the quiet guestrooms and the WiFi
  • Just a 3-minute walk from Estádio da Luz and 11 minutes on foot from Colombo Shopping Centre

Executive Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£103 per night

Deluxe Apartment, 2 Bedrooms

Bed Count 2 Double Beds Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Upon Lisbon Prime Residences ratings based on 23 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Upon Lisbon Prime Residences

Everyone (20) Couples (2)
4 out of 5

Posted by on 17 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Upon Lisbon Team

Dear guest, thank you for your review, your opinion is very important to us. We're happy you enjoyed your stay with us, we work very hard each day to give our guests the best experience at our hotel. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

5 out of 5

Posted by on 1 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Upon Lisbon Team

Dear guest, thank you for your review, your opinion is very important to us. We're happy you enjoyed your stay with us, we work very hard each day to give our guests the best experience at our hotel. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

5 out of 5

Posted by on 1 Apr 2019

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Comment from Hotel Management

21 Apr 2019 by Upon Lisbon Team

Dear guest, thank you for your review, your opinion is very important to us. We're happy you enjoyed your stay with us, we work very hard each day to give our guests the best experience at our hotel. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

3 out of 5
Air conditioning did not work and they were not interested in solving it. I complained twice. The first day they said it was necessary to wait for it to cool down. On the second day they said it was locked on the computer, and that they would unlock it. They did not unlock nor did the AC work during the entire stay.

Posted by on 20 Mar 2019

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Comment from Hotel Management

21 Apr 2019 by Upon Lisbon Team

Dear guest, thank you for your review, your opinion is very important to us. We are very sorry to hear what happened with the air conditioning during your stay and we regret that our staff could not help you with this matter. Unfortunately, we had some problems with the air conditioning, that are now fully fixed. Our goal is to give our guests the best experience at our hotel and we work very hard to do so. We hope that you choose to visit us on a next time. We will be happy to improve your stay and match all your expectations! Kind regards, Upon Lisbon Team

3 out of 5

Posted by on 20 Mar 2019

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Comment from Hotel Management

21 Apr 2019 by Upon Lisbon Team

Dear guest, thank you for your review, your opinion is very important to us. We're happy you enjoyed your stay with us, we work very hard each day to give our guests the best experience at our hotel. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

4 out of 5
Lovely place to stay, location a little far out but we knew this before we booked so not a problem. Cleaning could be improved but all else perfect.

Posted by on 12 Mar 2019

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Comment from Hotel Management

20 Mar 2019 by Upon Lisbon Team

Dear guest, thank you for your review, your opinion is very important to us. We're happy you enjoyed your apartment and our facilities, we work very hard each day to give our guests the best experience at our hotel. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

4 out of 5

Posted by on 18 Nov 2018

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5 out of 5

Nice hotel not far from places like the beach etc

The rooms were very nice but as we were 2 ladies sharing I would have perfected 2 single beds instead of a sofa bed in the living room wasn't very comfortable

Posted by , from england on 9 Oct 2017

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4 out of 5
Bonjour , ce qui m'a le moins plu : la qualité de reception de la télévision et une étagére pour le rangement des affaires de toilettes est souhaitable dans la salle de bains. Le reste est parfait: le service et le calme .Merci

Posted by on 3 Jun 2019

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5 out of 5
Das Zimmer war sehr gross und schön eingerichtet. Das Personal war freundlich und zuvorkommend.

Posted by on 27 May 2019

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Property Features

Upon Lisbon Prime Residences offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, tour or ticket assistance, and an arcade/games room are also featured at the business-friendly Upon Lisbon Prime Residences. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Lisbon apartment.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Arcade/game room
  • Sofa bed
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lisbon (LIS-Humberto Delgado) (6.6 km / 4.1 mi)
  • Train station: Lisbon Sete Rios Station (4 km / 2.5 mi)
  • Metro station: Alto dos Moinhos Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Upon Lisbon Prime Residences offers 129 forms of air-conditioned accommodation with espresso makers and a safe. This accommodation is furnished with double sofa beds and desks. Accommodation at this 4-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Upon Lisbon Prime Residences has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include an indoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Hotel Registry Number - 7483

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.00 per person (approximately)
  • Self-parking fee: EUR 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.