11 Sep 2019 by Nate H.
Thank you very much for staying at Andaz West Hollywood. I am pleased to hear that you enjoyed your stay with us. We truly appreciate you taking the time to share your comments and praise as we are continuously looking at ways to improve our service. I am terribly sorry to hear that you felt like our hotel is in need of some improvements. Our leadership team is continually looking into ways to improve our hotel and go through soft changes throughout the year to keep the hotel looking like the day we opened. Again, thank you for your review and I hope we will have the pleasure of welcoming you back in the near future. Nate H. General Manager
11 Mar 2019 by Nate H.
Thank you so much for your feedback on the Andaz West Hollywood. I am so pleased to hear that you enjoyed our breakfast and the guest rooms. All of your comments are valued and we hope that we will have the pleasure of welcoming you back on your next trip to Los Angeles. Nate H. General Manager
5 Apr 2019 by Nate H.
Thanks for staying with us. We appreciate your feedback! Nate H. General Manager
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Andaz West Hollywood - a concept by Hyatt offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. Event space at this hotel measures 0 square feet (0 square metres). A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Andaz West Hollywood - a concept by Hyatt. For a fee, parking is available. This 4-star West Hollywood hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Andaz West Hollywood - a concept by Hyatt offers 239 forms of accommodation with a safe and free newspapers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries and hairdryers. This West Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Riot House Restaurant – This restaurant specialises in Californian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Riot House Bar – On-site bar. Happy hour is offered. Open daily.
Riot House Market – On-site café. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. An adult aged 18 or older must assume all liability for the booking.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.