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4.0 out of 5
Very good!
See all 3 ebookers Reviews

"We had a really nice stay at Andaz, highly recommended, nice breakfast, clean rooms, comfy Bed. Only I would have preferred 24hr Room service. " More

By a verified traveller on Thu 07 Mar 2019

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Room, 1 King Bed, View (Sunset Boulevard View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, View (Sunset Boulevard View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View (Hollywood Hills View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, View (Hollywood Hills View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Andaz West Hollywood - a concept by Hyatt ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Andaz West Hollywood - a concept by Hyatt

Everyone (1) Couples (1) Family (1)
2 out of 5
Pros-good location and atmosphere in hotel (third stay there), rooms cleaned to a very high standard, great selection of snacks offered in Hotel Reception at breakfast and throughout day, rooms regularly stocked each morning with similar snacks Cons-hotel is looking in need of a renovation overall, at check-in, some guests are offered welcome drinks and others are not (we were not), towels and linens only changed every three days unless a guest requests (this is a thinly-disguised attempt for the hotel to reduce its laundry costs, and no discount is given even if a guest agrees to this scheme), a huge verbal bust-up with a taxi driver (at LAX) who took us to the airport. This almost became physical. The cause-me attempting to present a hotel voucher that had been given to me so as to secure a flat rate fare for the journey to the airport. This driver demanded more and would not accept the hotel’s voucher

Posted by on 8 Sep 2019

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Comment from Hotel Management

11 Sep 2019 by Nate H.

Thank you very much for staying at Andaz West Hollywood. I am pleased to hear that you enjoyed your stay with us. We truly appreciate you taking the time to share your comments and praise as we are continuously looking at ways to improve our service. I am terribly sorry to hear that you felt like our hotel is in need of some improvements. Our leadership team is continually looking into ways to improve our hotel and go through soft changes throughout the year to keep the hotel looking like the day we opened. Again, thank you for your review and I hope we will have the pleasure of welcoming you back in the near future. Nate H. General Manager

5 out of 5
We had a really nice stay at Andaz, highly recommended, nice breakfast, clean rooms, comfy Bed. Only I would have preferred 24hr Room service.

Posted by , from London, UK on 7 Mar 2019

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Comment from Hotel Management

11 Mar 2019 by Nate H.

Thank you so much for your feedback on the Andaz West Hollywood. I am so pleased to hear that you enjoyed our breakfast and the guest rooms. All of your comments are valued and we hope that we will have the pleasure of welcoming you back on your next trip to Los Angeles. Nate H. General Manager

5 out of 5

Posted by on 7 Mar 2019

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Comment from Hotel Management

5 Apr 2019 by Nate H.

Thanks for staying with us. We appreciate your feedback! Nate H. General Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.