5 May 2019 by Customer Service
Merci pour la note parfaite! Nous sommes ravis d'apprendre que vous avez pleinement apprécié votre séjour parmi nous, car nous nous efforçons de créer une expérience de service complet pour nos clients. Nous avons hâte de vous revoir bientôt! Passez une journée fantastique!
A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. You can enjoy a drink at the bar/lounge. There are 14 meeting rooms available. Multilingual staff, gift shops/news stands, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel Los Angeles Downtown. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Los Angeles hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Parking (limited spaces)
DoubleTree by Hilton Hotel Los Angeles Downtown offers 434 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Los Angeles hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2013.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult aged 18 or older must assume all liability for the booking.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.
For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.