9 Sep 2019 by HotelMgmt
We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!
23 Feb 2018 by Orlando
Hello James, I am sorry to read that you did not enjoy your stay. We do hope you will reconsider for future stays
30 Mar 2019 by HotelMmgt
We hope for the opportunity to improve your experience with us. Please visit again.
31 Aug 2018 by HotelMgmt
Thank you for your kind words, Axel! No matter the length of your stay, we at the Sheraton Gateway Los Angeles Hotel are ready, willing and able to make your stay relaxing and wonderful. We’re thrilled to have done just that for you, and we can’t wait to see you again! by Caroline on Hotels.com Posted Aug 20, 2018 The customer service was excellent. Our request to have adjoining rooms was provided without a fuss. All staff were very helpful ! Henry at the concierge service was very helpful in letting us know how to travel inLA.
The following facilities or services will be unavailable from August 01 2020 to December 31 2020 (dates subject to change):
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi. Event space at this hotel measures 56834 square feet (5280 square metres) and includes conference centres. A terrace, tour or ticket assistance, and vending machine are also featured at the eco-friendly Sheraton Gateway Los Angeles Hotel. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge)
Sheraton Gateway Los Angeles Hotel offers 803 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Brasserie – This poolside restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Costero Bar – This bar specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Costero Bistro – This bistro specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.