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4.4 out of 5

"Location for universal studios. Nice lobby and room " More

By a verified traveller on Sun 14 Apr 2019

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Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£148* Per night/room 29 Jun - 30 Jun

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Diplomat Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Hilton Los Angeles/Universal City's great location. During your stay, you're just a quick walk from Universal Studios Hollywood. Features include an outdoor pool, a restaurant and a 24-hour fitness centre. Built in 1984, this 4-star hotel has 495 rooms over 24 floors. Enjoy your stay with amenities like cable TV channels and a microwave in each room.

  • Air-conditioned rooms with 24-hour room service, cable TV and microwaves
  • Enjoy Californian cuisine while dining at Cafe Sierra
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the area's walkability and the proximity to public transport
  • Steps from Universal Studios Hollywood and 12 minutes on foot from Universal CityWalk
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Hilton Los Angeles/Universal City ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Los Angeles/Universal City

Everyone (5) Couples (1) Family (2)
5 out of 5

Posted by on 10 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5 out of 5

Posted by on 4 Oct 2019

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Comment from Hotel Management

4 Oct 2019 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

3 out of 5

Posted by on 25 Aug 2019

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Comment from Hotel Management

3 Sep 2019 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

4 out of 5
Location for universal studios. Nice lobby and room

Posted by on 14 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Angie M., Marketing Manager.

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.

5 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5 out of 5
Sehr nahe bei Universal Studios, ca 10 Minuten zu Fuss, oder alle 15 bis 20 Minuten geht ein Shuttle zu Universal. Sehr schönes Zimmer

Posted by on 10 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Angie M., Marketing Manager

Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

3 out of 5
Correct mais pas nickel ; retrouver un élastique pour cheveux de précédents locataires

Posted by on 21 Sep 2019

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Comment from Hotel Management

23 Oct 2019 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5 out of 5
Das Hotel liegt direkt neben den Universal Studios. Man kann das Auto im Hotel geparkt lassen und das Gepäck auch da lassen, so kann man gemütlich einen Tag in den Studios verbringen. Wenn man die Tickets beim Consierge kauft, kann man 1/2 Stunde früher in den Park.

Posted by on 29 Apr 2019

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Comment from Hotel Management

25 Jun 2019 by Angie M., Marketing Manager

Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

About the Hilton Los Angeles/Universal City

Location 555 Universal Hollywood Dr, Universal City, CA 91608

Property Features

Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a business centre on site. Event space at this hotel measures 32000 square feet (2973 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Universal City hotel.

  • 495 guestrooms or units
  • 24 levels
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Built in 1984
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Burbank, CA (BUR-Bob Hope) (8.4 km / 5.2 mi)
  • Train station: Burbank Bob Hope Airport Station (8 km / 5 mi)
  • Metro station: Universal City Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Los Angeles/Universal City offers 495 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This Universal City hotel provides wired and wireless Internet access for a surcharge. Televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Films for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Cafe Sierra – This restaurant specialises in Californian cuisine and serves breakfast, brunch, lunch and dinner.

Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult aged 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 75 lbs
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in fee: USD 30.00 (subject to availability)
  • In-room microwave fee: USD 20 per stay
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Los Angeles/Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal City Universal City
  • Hilton Los Angeles/Universal City Hotel Universal City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.