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4.5 out of 5

"Location for universal studios. Nice lobby and room " More

By a verified traveller on Sun 14 Apr 2019

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Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£144* Per night/room 3 Jul - 4 Jul

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Diplomat Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Los Angeles/Universal City ratings based on 13 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Los Angeles/Universal City

Everyone (7) Couples (4) Family (2)
5 out of 5

Posted by on 10 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5 out of 5

Posted by on 4 Oct 2019

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Comment from Hotel Management

4 Oct 2019 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

3 out of 5

Posted by on 25 Aug 2019

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Comment from Hotel Management

3 Sep 2019 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

4 out of 5
Location for universal studios. Nice lobby and room

Posted by on 14 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Angie M., Marketing Manager.

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future!   Angie M., Marketing Manager.

5 out of 5

Very good hotel near to Universal and a short walk

Pros: Amost everything
Cons: Free WiFi
We were very happy with the hotel. We thought the room was perfect, especially the bed and bedding. The staff on desks and concierge were always willing to help and give advice. The Metro was a shortish walk down the hill and there was a very good cafe/breakfast restaurant less than a mile away named Good Neighbours. The free shuttle toUniversal was very useful. On the down side we were surprised that we did not get free WiFi and that the Hotel did not recognise the British Forces Discount Card. This was surprising as I think it was the United States that led the recognition of their servicemen and veterans. These last comments did not reflect on our overall enjoyment and we still scored all aspects as excellent.

Posted by , from England on 22 Mar 2018

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Comment from Hotel Management

22 Mar 2018 by Angie M., Marketing Manager

Thank you for taking a moment to share your experience with us. We look forward to welcoming you back to our hotel in the not too distant future! Angie M., Marketing Manager.

5 out of 5

hotel close to theme park

Pros: We loved the room, it was extremely large and smelt so fresh when we walked in, the view was amazing we could see Hogwarts which our daughter loved.
Cons: When we went to the pool it was quite busy and we could not get a sun lounger so had to sit on a chair, so would suggest adding more.
Location: The theme park is within walking distance to the hotel this is the reason we booked it and the hotel also offers a free shuttle to the park.
Our stay at this Hotel was wonderful. We arrived early and were just in time to check in without being charged a fee for early arrival, the lady on reception was a dream so friendly and pleasant and had us checked in no time offering us free wifi for our stay. All the staff are so friendly and eager to assist nothing is too much trouble for them. We ordered room service during our stay and it arrived quickly and was delicious. We would highly recommend this Hotel and if we visit again we would have no hesitation in staying here again.

Posted by , from uk on 13 Sep 2017

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Comment from Hotel Management

21 Sep 2017 by Angie M., Marketing Coordinator

Dear Pauly, Thank you for taking the time in leaving us a review on your stay and for recognizing our helpful staff members! You are right when you say that nothing is too much trouble for us, because we want to exceed our guests expectations- always! We hope to have you back at our location in the near future, again thank you for choosing Hilton Los Angeles/Universal City! Angie M., Marketing Coordinator

5 out of 5

excellent

Spent 3 nights at the hotel and it was in an excellent location for universal studios just across the road. Staff were friendly and more than helpful I will definitely book it again when in los Angeles.

Posted by on 15 Sep 2013

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5 out of 5

great hotel in great location

Lovely to stay inLA and not need a car. Universal studios a 5 min walk away, and universal citywalk just by the studios, perfect for evening eating. Great choice to suit all. Metro just down the road to access all LA. And, if you feel like being lazy, the shuttle takes you everywhere. Hotel itself excellent. Food looked amazing, but we didn't try. Rooms fabulous with great views. Would def. stay again.

Posted by on 11 Dec 2011

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5 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Angie M., Marketing Manager

Thank you for taking a moment to rate your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

5 out of 5
Sehr nahe bei Universal Studios, ca 10 Minuten zu Fuss, oder alle 15 bis 20 Minuten geht ein Shuttle zu Universal. Sehr schönes Zimmer

Posted by on 10 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Angie M., Marketing Manager

Thank you for taking a moment to share your experience. We look forward to welcoming you back to Hilton Universal in the not too distant future when you visit the Hollywood and/or Universal City area!   Angie M., Marketing Manager

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.