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"Nice location. The property is bit old and needs renovation.breakfast great. " More

By a verified traveller on Fri 08 Mar 2019

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£91* Per night/room 14 Jul - 15 Jul

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the pool at Doubletree by Hilton Luxembourg. During your stay, you'll be close to Plateau du Kirchberg. Free WiFi in public areas, an indoor pool and a restaurant are available.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy French cuisine at The Green, a diner with garden views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • Guests speak favourably about the pool and the breakfast
  • 5 minutes by car from Boulevard Royal and 5 minutes from Plateau du Kirchberg
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)

Doubletree by Hilton Luxembourg ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Doubletree by Hilton Luxembourg

Everyone (7) Couples (1) Family (3)
4 out of 5

Posted by on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Reservation department

Thank you for the rating

2 out of 5
This is the second time we stayed here, and I'm afraid it might be the last. At check-in, we waited 20 minutes to be attended despite 3 members of staff not appearing to be dealing with anyone . Once we got to our room, we decided to go for a swim, but there were no towels at the pool area. I waited 15 minutes at reception to find out that there was a token system which we were meant to use to exchange for a towel at the pool. We went back down, but there was no life guard on duty to provide us with towels. I called up to reception and was told someone would bring them down. Meanwhile several other customers came down looking for towels as well. No staff appeared so again I went to reception to be told by the same staff member that it was reception who provided the towels but they did not have any left. He called housekeeping to bring some, which resulted in another delay of 30 minutes. In total 45 minutes wasted waiting for towels. The pool itself was nice, but none of the lockers worked, so we had to leave our clothes and room key unattended. There was no shower gel in the showers in the changing room. All in all a disappointing experience. Our room itself was clean and well appointed although one of the bedside lights did not work. The breakfast was varied and plentiful and was included in the price of our room. Unfortunately the car park was not. There is a barrier system in place and a charge of €11 for one night which is new since our last visit.

Posted by on 4 Aug 2019

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Comment from Hotel Management

21 Aug 2019 by Chris Ruiz

Dear Guest, Thank you very much for taking the time to review your stay with us. Our priority is our guests’ satisfaction and we took good note of your remark, which will be discussed internally. Once again, thank you for valuable input and we hope to have the opportunity to welcoming you back in the near future. Warmest regards, Janine Kemp

5 out of 5

Posted by on 23 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Chris Ruiz

Dear Guest, Thank you very much for taking the time to review your experience with us. I am delighted to read that you enjoyed your stay at the Doubletree by Hilton Luxembourg! Your feedback is valuable in ensuring we provide memorable stay to our guests. We very much look forward to welcoming you again soon. Kindest regards, Janine Kemp General Manager

4 out of 5
Nice location. The property is bit old and needs renovation.breakfast great.

Posted by on 8 Mar 2019

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Comment from Hotel Management

16 Mar 2019 by Chris

Dear Guest, Thank you very much for taking the time to share your nice comments with us. We are really happy that your stay met your expectations and that the staffs make you feel at home. We hope to have you again in the future as guest. Kindest regards, Janine Kemp General Manager

2 out of 5
Wir haben zwei Nächte übernachtet. Hatten leider kein Wasser!!! Frühstück war miserabel. Buffet dreckig und kaltes Essen. Wurde nicht aufgefüllt. Das Restaurant im Hotel überteuert. Wir haben auswärts gegessen viel günstiger.

Posted by on 13 May 2024

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Comment from Hotel Management

13 May 2024 by Orlane Bauer - Guest Relation Manager

I'm truly sorry to hear about the disappointing experience you had during your recent stay at our hotel. It's unacceptable that you experienced a lack of water and encountered issues with the breakfast buffet and restaurant service. Please accept our sincerest apologies for the inconvenience and frustration this caused.We take your feedback very seriously, and I assure you that we will investigate these issues thoroughly to ensure they are addressed promptly. Our guests' comfort and satisfaction are our top priorities, and we deeply regret that we failed to meet your expectations during your stay.We value your feedback and hope to have the opportunity to regain your trust in the future.Regards,Orlane BauerGuest Relation Manager

4 out of 5

Posted by on 19 Dec 2023

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Comment from Hotel Management

25 Jan 2024 by Moulay Alaoui

Thank you very much for taking the time to review your experience with us. I am delighted to read that you enjoyed your stay at the Doubletree by Hilton Luxembourg! Your feedback is valuable in ensuring we provide memorable stay to our guests. Kind regardsMoulay AlaouiDirector of Operations

4 out of 5

Posted by on 20 Dec 2021

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4 out of 5
Das Hotel und die Personal waren sehr gut.

Posted by on 30 Jul 2021

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Comment from Hotel Management

10 Aug 2021 by MA

Dear guest, Thank you very much for taking the time to share your nice comments with us. We are really happy that your stay met your expectations and that the staffs make you feel at home. We hope to have you again in the future as guest. Kindest regards, Moulay Alaoui Director of Operations

4 out of 5

Posted by on 13 Mar 2020

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Comment from Hotel Management

13 Mar 2020 by Hotel team

Dear guest, Thank you very much for this evaluation, Kind regards, Hotel team

5 out of 5

Posted by on 29 Aug 2019

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Comment from Hotel Management

6 Sep 2019 by Chris Ruiz

Dear Guest, Thank you very much for taking the time to review your experience with us. I am delighted to read that you enjoyed your stay at the Doubletree by Hilton Luxembourg! Your feedback is valuable in ensuring we provide memorable stay to our guests. We very much look forward to welcoming you again soon. Kindest regards, Janine Kemp General Manager

About the Doubletree by Hilton Luxembourg

Location 12 Rue Jean Engling, Luxembourg City, 1466

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 16 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13455 square feet (1250 square metres) and includes a conference centre. An indoor pool, a terrace, and a vending machine are also featured at the eco-certified Doubletree by Hilton Luxembourg. For a fee, parking is available. This 4-star Luxembourg City hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 19 levels
  • Conference rooms
  • 13455 sq ft of conference space
  • 1250 sq. m of conference space
  • Built in 1985
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Dommeldange Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Doubletree by Hilton Luxembourg offers 345 accommodations with MP3 docking stations and minibars. LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Luxembourg City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and laptop-compatible safes. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair
  • Travel cot

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

The Green – Overlooking the garden, this diner specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Hotel Luxembourg
  • Doubletree Hilton Luxembourg
  • Doubletree Luxembourg
  • Hilton Doubletree Luxembourg
  • Hilton Luxembourg
  • Luxembourg Doubletree
  • Luxembourg Doubletree Hilton
  • Luxembourg Hilton
  • Doubletree By Hilton Luxembourg Hotel Luxembourg City
  • DoubleTree By Hilton Luxembourg Luxembourg City
  • Hilton International Luxembourg City
  • Hilton Luxembourg City
  • Luxembourg City Hilton
  • Doubletree Hilton Luxembourg Hotel
  • Doubletree by Hilton Luxembourg Hotel
  • Doubletree by Hilton Luxembourg Luxembourg City
  • Doubletree by Hilton Luxembourg Hotel Luxembourg City

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.